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Jordan’s Queen Alia International Airport renews carbon neutral status

Queen Alia International Airport (QAIA) has successfully renewed and extended its Level 3+ ‘Neutrality’ status in ACI’s Airport Carbon Accreditation (ACA) programme. As the sole airport to have attained the ACA Level 3+ ‘Neutrality’ in the region, QAIA insists that it continuously deploys best environmental practices and periodically updates its energy conservation procedures. Actions, it […]

Incheon becomes Asia-Pacific’s first airport health accredited gateway

ACI Asia-Pacific today announced that Incheon International Airport in Seoul, South Korea, has become the first airport in the region to be accredited under the ACI Airport Health Accreditation programme. ACI’s Airport Health Accreditation programme assists airports by assessing new health measures and procedures introduced as a result of the COVID-19 pandemic in accordance with ICAO Council […]

ACI Asia-Pacific calls for end to quarantine requirements

ACI Asia-Pacific is urging governments to replace quarantine requirements with testing and contact tracing protocols to ensure the sector’s survival amid a worsening situation for airports in Asia-Pacific and the Middle East. The latest preliminary forecast figures show that Asia-Pacific and Middle East airports will lose 55% and 60% passenger volume by the end of […]

Hong Kong extends relief package to airport community until October

Airport Authority Hong Kong (AAHK) today announced that its relief package for the airport community will extend for another two months to end of October 2020 in view of the ongoing impact of the COVID-19 pandemic. The coronavirus pandemic and continuing political unrest in Hong Kong has had a huge impact on traffic at Hong […]

Industry news

News, views and reviews from ACI’s Asia-Pacific and global World Business Partners. Revamping the retail offerings in Beijing Capital’s Terminal 3 Beijing Capital International Airport has appointed a UK based airport design consultancy to help it redevelop and expand the commercial planning and design of the international departure lounge in Terminal 3. The airport wants […]

China’s aerotropolis ambitions

Mainland China has fully embraced the aerotropolis concept with over 100 hugely ambitious  projects now underway across the country, writes Dr John Kasarda. Asia leads the way in airport city and aerotropolis development and China is the region’s most enthusiastic adopter of the aerotropolis model, with more than 100 of its airports and their surrounding […]

Game changing new runway planned for Chatham Islands

The NZ Airports Association (NZ Airports) has welcomed the government’s announcement that the Chatham Islands will receive NZ$40m in COVID-19 recovery funding, the great majority of which will go to upgrading the runway at Tuuta Airport, allowing larger aircraft to land. The association’s chief executive, Kevin Ward, said the investment will be a real and […]

Changing times

Cameron Mann considers the impact COVID-19 is likely to have on passenger facilitation at airports as the industry strives to provide a safe and secure aviation ecosystem. Aviation continues to advocate for a risk-based approach to security, which effectively involves concentrating on and understanding individuals, and spending the most time dealing with those you know […]

Playing the long game

Sustainable design must be high on the agenda of the world’s airports post COVID-19 to enable the industry to build back better, writes Roger Swinbourne, Arup’s sustainability leader for the Australasia region. Sustainability is a concept that aims to optimise outcomes for human and natural environments, both now and with a view to the long-term […]

Airlines urge governments to do more to kick-start international travel

The Association of Asia Pacific Airlines (AAPA) is urging governments to ease what it claims are “unduly onerous restrictions on international air travel” to re-establish global connectivity with evidence-based measures to safeguard public health. More than six months into the COVID-19 pandemic, the Asia Pacific air transport industry notes that it is taking initial steps […]

Touchless travel

Airports are leaders in the use of new technology, which will make touchless travel possible and hasten aviation’s recovery from COVID-19, writes Collins Aerospace’s Tony Chapman. There was a time not long ago when commercial airline passengers arrived early at airports to shop at high-end boutiques, eat at nice restaurants and enjoy a cocktail before […]

Talking shop

Sunil Tuli, president of the Asia Pacific Travel Retail Association (APTRA) and group chief executive of King Power Group (Hong Kong) shares an industry perspective on the COVID-19 pandemic. As air travel virtually ground to a halt across Asia-Pacific in the wake of the coronavirus pandemic, so too did an essential lifeline of over $36 […]

Queen Alia International Airport to modernise its IT systems

Queen Alia operator, Airport International Group (AIG), is to modernise its IT systems in partnership with Amadeus. The gateway says that the move will deliver a foundation for innovation and the flexibility to react to new market dynamics. The first phase of the implementation has just been completed with QAIA using Amadeus technology to integrate its […]

Global effort

Collaboration and co-operation will prove key to overcoming COVID-19, although aviation potentially faces a long road to recovery, writes Inderjit Singh. Aviation is one of the most important pillars of the global economy as the sector provides millions of jobs across the world and contributes heavily to its GDP.  It is also a survivor, as […]

ACI Asia-Pacific news

Communications manager, Samantha Solomon, reports on 2020’s Green Airports Recognition and Young Executive of the Year award winners; a LinkedIn milestone and the formation of a Regional COVID-19 Taskforce. VIRTUAL CELEBRATION FOR GREEN AIRPORT RECOGNITION WINNERS Take a bow Kaohsiung International Airport (Kaohsiung City, Chinese Taipei), Rajiv Gandhi International Airport (Hyderabad, India) and Taoyuan International […]

Road to recovery

Joe Bates provides a snapshot of how the region’s airports have responded to the COVID-19 pandemic and are planning for a brighter future. The region’s airports have turned to technology and new processes and procedures to ensure that they are equipped, ready and able to handle passengers when government’s finally lift travel restrictions and commercial […]

Dubai International Airport welcomes back foreign carriers

Today marked another milestone day in Dubai International Airport’s recovery from the COVID-19 as the UAE gateway welcomed the resumption of scheduled operations by foreign carriers. A total of 13 international airlines resumed scheduled flights this week as Dubai, and Dubai International Airport (DXB), effectively opened for business to overseas tourists from July 7. Airlines […]

View from the top

Director general, Stefano Baronci, reflects on the impact of COVID-19, ACI Asia-Pacific’s recent virtual Regional Board meeting and Assembly, new Strategic Plan and a host of other issues. From a period of sustained passenger traffic growth in 2019 to the halfway point of 2020, the industry is now in survival mode, crippled by the loss […]

New airport to be built to serve Saudi Arabian luxury resort

Saudi Arabia has unveiled plans for a new airport to serve what has been described as a new “ultra-luxury destination” on its Red Sea coast. The new destination is called AMAALA and the airport, which is slated for completion in 2023, will boast a design that that is said to have been inspired by the […]

ACI APA 2020, ISSUE 02

Issue theme: Passenger facilitation In the spotlight: Sustainable design Special report: China’s aerotropolis projects Plus: Airport retail & Industry news Read the online issue Download the issue View from the top Director general, Stefano Baronci, reflects on the impact of COVID-19, ACI Asia-Pacific’s recent virtual Regional Board meeting and Assembly, new Strategic Plan and a […]

New COVID-19 measures unveiled at Singapore Changi

Singapore Changi claims that it has begun “transforming the passenger experience with new contactless and cleaning innovations for a safer, but yet seamless, airport journey”. It notes that the measures, which include touchless technology and autonomous cleaning robots, will be rolled out airport-wide in preparation for when air travel into and out of Singapore gradually […]

Kuwait’s new terminal to boast state-of-the-art hold baggage screening system

Smiths Detection, a leading threat-detection and security-technology company, will supply hold-baggage screening equipment for Kuwait’s new International Airport Terminal 2, which is currently under construction. The contract includes the installation of HI-SCAN 10080 XCT units for screening hold baggage. Terminal 2, which is intended to become an international transit hub, will have the ability to […]

Hokkaido Love! campaign launched to boost tourism to Japanese island

New Chitose Airport operator, Hokkaido Airports Co Ltd (HAP) has launched a social media marketing campaign in a bid to re-boot tourism to the Japanese island. Launched in conjunction with the Hokkaido government and the Hokkaido Tourism Organization, its HOKKAIDO LOVE! initiative is designed to encourage tourists to return to Japan’s northern most island, which […]

The region’s airports are ready for aviation to restart

Airports across Asia-Pacific and the Middle East are ready for the restart of the sector following the crippling effects of the COVID-19 pandemic with the ongoing implementation of a set of common public health measures, according to ACI Asia-Pacific. The association notes that they are ready they implemented measures in full support and alignment with […]

Interstate flight restrictions begin to lift at Canberra Airport

Canberra Airport has announced that passengers are now able to fly without restrictions to Sydney and Melbourne. Head of aviation, Michael Thomson, said that his gateway is open for business, and passengers are safe and secure to fly to and from Melbourne and Sydney for business and leisure. “We are very excited people can now […]

New master plan for Cambodia’s Sihanouk International Airport

Cambodia’s Sihanouk International Airport has unveiled a new master plan to accommodate its projected traffic growth for the next 20 years. Construction of a second passenger terminal between now and 2030, extending the airport’s runway by 800 metres to 3,300 metres, a new taxiway and additional aircraft stands are the key projects of Phase 1 […]

Transfer traffic to slowly resume in Hong Kong from June 1

Hong Kong International Airport has announced that it will commence “the gradual resumption of transfer/transit services” from Monday. Operator, Airport Authority Hong Kong (AAHK), says that a host of enhanced health measures at the airport have made the June 1 date possible. In tandem with the gradual resumption of transfer/transit services, all passengers, including departing, arriving […]

Lagardére Travel Retail re-opens outlets in Australia and New Zealand

Lagardère Travel Retail Pacific has begun to re-open some of its stores across the region, starting with a handful of outlets in the domestic terminals at Auckland, Brisbane, Christchurch, Perth and Melbourne this week. According to the travel retailer, the small selection of stores will be used as test cases with restricted trading hours, with […]

EMIRATES UNVEILS HYGIENE KITS FOR PASSENGERS AS FLIGHTS RESUME

Emirates believes that it has set industry-leading safety standards for its passengers with the introduction of complimentary hygiene kits that include masks, gloves, antibacterial wipes and hand sanitiser. It states that the new hygiene kits, launched for today’s resumption of services to nine destinations from Dubai International Airport (DXB), show the care being taken at […]

QATAR AIRWAYS RESUMES FLIGHTS TO BRISBANE ON THURSDAY

Qatar Airways will resume services to Brisbane Airport this week, the first of three weekly scheduled services from Doha touching down at the Queensland gateway on Thursday. The services will operate under existing bilateral rights until 30 Jun 2020 with the airline carrying both commercial passengers and freight, providing a critical cargo channel for Australian […]

NEIGHBOURHOOD WATCH

Airports across the world are actively working to reduce their noise footprint and engaging with their communities to create environmental capacity, writes Envirosuite’s senior aviation specialist, Matt Mills-Brooks. There are two types of constraints on airport growth, physical capacity, which relates to the limits imposed by the runway, terminal, security or in the case of […]

TIME TO GO DIGITAL?

ADB SAFEGATE’S Niclas Svedberg argues that adopting a digital apron will help airports reduce delays and cope with rising traffic demand. We all know how frustrating airport delays can be. Every month some 50,000 flights are cancelled, and more than half a million flights are delayed worldwide, costing airports billions in lost revenue. It’s why […]

FLOOD WARNING!

Vivek Sindhamani and Peter Vorage discuss the growing threat of flooding to airports and how some of the region’s major hubs are planning ahead to increase their resilience to rising water levels. During the past five years, over twenty major, and many more small-island airports, have flooded due to extreme rainfall events or storm surges […]

CARGO VOLUMES UP IN QATAR AS HAMAD PLANS FOR THE FUTURE

Hamad International Airport (HIA) has become the latest gateway to report an upturn in cargo volumes, Qatar’s hub handling 530,000 tonnes of freight (+4.7%) during the first quarter of 2020. The increase in cargo is partly attributed to Qatar Airways’ and HIA’s continued efforts to provide freighter services in response to the increased demand for […]

AVIATION’S CHALLENGE

Leonie Dobbie, aviation consultancy company WSP’s strategic aviation advisor, considers the benefits of embedding sustainability action into airport decision-making. From the 1991 Earth Summit in Rio to the 2015 Paris Agreement, policymakers have attempted 
to come to grips with the science and political-economic implications of climate change. Achieving the Paris Agreement goals requires that we […]

BRISBANE COMPLETES CONSTRUCTION OF NEW RUNWAY

Brisbane Airport (BNE) and construction partner Skyway are today celebrating the practical completion of the gateway’s new runway. Airport CEO, Gert-Jan de Graaff, recognised the milestone event, but noted that while today marked the end of the project, its was just the beginning for BNE and operator, Brisbane Airport Corporation (BAC). “In many respects this […]

UP CLOSE AND PERSONAL

Get to know ACI Asia-Pacific’s new director general, Stefano Baronci, a little better in this Q&A with APA editor, Joe Bates. HOW DID YOU FIRST GET INTO AVIATION?I think, like many, I first got into aviation when I was kid as I fondly remember the excitement of going to Rome-Fiumicino Airport with my parents to […]

ACI APA 2020, ISSUE 01

Issue theme: Sustainable development Airport Report: GMR Airports Limited Special report: Meet the new director general Plus: Digital apron & Industry news Read the online issue: click here View from the top New ACI Asia-Pacific director general, Stefano Baronci, reflects on an eventful start to 2020, planning ahead, leadership changes at ACI and the impact of the coronavirus. Regional news […]

INDUSTRY NEWS

News, views and reviews from ACI’s regional and global World Business Partners. HEINEMANN AUSTRALIA EXTENDS SYDNEY AIRPORT CONCESSION Heinemann Australia has celebrated five years at Sydney Airport by extending its Duty Free concession at the gateway until 2029. The news is a major coup for the company, which has operated a Heinemann Tax & Duty […]

LEADING THE WAY

Across Asia-Pacific, airports are responding to increased passenger numbers and environmental pressures with innovative, efficient and sustainable terminal designs, writes Benoy Singapore director, Terence Seah. Asia-Pacific (APAC) is one of the fastest-growing aviation markets in the world, with passenger numbers more than quadrupling over the last 15 years and both ACI and IATA forecasting that the […]

TESTING TIMES FOR REGION’S AIRPORTS AS TRAFFIC HITS ‘ROCK BOTTOM’

ACI Asia-Pacific believes that passenger numbers across the region have hit “rock bottom” based on new traffic figures that show a 95% decrease in throughput at 18 of the region’s busiest airports. The year-on-year traffic figures are for airports in the major aviation markets of Asia-Pacific and the Middle East. According to ACI Asia-Pacific, initial […]

ASIA-PACIFIC REGIONAL NEWS

A snapshot of some of the biggest stories from across the region. DXB retains statusas world’s busiest international airport Dubai International Airport (DXB) handled 86.4 million passengers in 2019 to retain its status as the world’s busiest international airport. The total secured its sixth successive year as the world’s busiest international gateway, ahead of long-time […]

GLOBAL AMBITIONS

Asia-Pacific Airports turns the spotlight on the GMR Group and its airport assets in India and across the planet. These are exciting times for India’s GMR group, which continues to develop and expand its airport network both at home and abroad and will shortly welcome a key new investment partner. On home turf in India, GMR […]

ACI ASIA-PACIFIC NAMES YOUNG EXECUTIVE OF THE YEAR

Central Japan International Airport’s Masahito Nakashima has joined a select club by being named ACI Asia-Pacific’s Young Executive of the Year. Nakashima, an assistant manager at Central Japan International Airport, is the 2020 winner of the annual award that is designed to encourage the develop of talented airport individuals across the Asia-Pacific region. He narrowly beat […]

ACI ASIA-PACIFIC NEWS

The latest news from communications manager, Samantha Solomon, includes an update on ACI Asia-Pacific’s advocacy efforts, new dates for postponed events and a growing list of World Business Partners. ACI EVENTS RESCHEDULED FOLLOWING CORONAVIRUS OUTBREAK  The organisers are pleased to announce that the ACI 12th Annual Airport Economics & Finance Conference and Exhibition and pre-conference […]

DUBAI INTERNATIONAL MOVES QUICKLY TO HANDLE RAPID RISE IN CARGO

Dubai International Airport (DXB) has moved quickly to facilitate an increase in the number of cargo operations to increase the volume of perishables and pharmaceuticals. During March 2020, the volume of fruit and vegetables handled at DXB increased by 88.5% (18,164 tonnes) year-on-year, while the volume of pharmaceuticals also increased by 49.4% (12,500 tonnes), driven […]

VIEW FROM THE TOP

New ACI Asia-Pacific director general, Stefano Baronci, reflects on an eventful start to 2020, planning ahead, leadership changes at ACI and the impact of the coronavirus.  A number of very different events, some known to me in advance and others coming completely out of the blue, have helped make my first 100 days as the new director […]

GOVERNMENT SUPPORT URGED FOR DUTY FREE AND TRAVEL RETAIL INDUSTRY

The Asia Pacific Travel Retail Association (APTRA) is urging governments across the region to prioritise support packages for the travel retail industry to help many operators survive the coronavirus crisis. APTRA is writing to government policymakers responsible for determining Covid-19 fiscal relief and funding across ministerial offices including aviation, maritime, retail, F&B and tourism industries. […]

ACI CALLS FOR HELP FOR AIRPORTS TO SAVE JOBS AND CONNECTIVITY

ACI Asia-Pacific is urging governments across the Asia-Pacific and Middle East region to swiftly implement relief measures to safeguard airport employment and connectivity. Revised ACI revenue forecasts show the 2020 impact of the pandemic now stands at $23.9 billion for Asia-Pacific and $5.7 billion for the Middle East, impacting airports of all sizes. A prolonged […]

ACI CALLS FOR TEMPORARY SUSPENSION OF AIRPORT SLOT REQUIREMENTS

As the COVID-19 outbreak continues to unfold, ACI World has called for the alleviation of airport slot usage requirements. Recognising the ripple effects of pursuing disparate approaches across different countries and airports, ACI World urges a harmonised approach through a global temporary suspension of airport slot usage requirements until June 30, 2020. ACI favours an […]

SIEMENS WINS KUNMING CHANGSHUI CONTRACT

Siemens Logistics has received an order to supply baggage handling and sorting technology for the Terminal 1 extension at Kunming Changshui International Airport in China. The order includes delivery of a highly developed early bag store (EBS) and the latest generation of the VarioTray technology. The latter consists of a tray-based conveyor line, a LineStacker […]

GOVERNMENT TO SUPPORT TAUPŌ AIRPORT UPGRADE

Government support announced today for upgrading and expanding New Zealand’s Taupō Airport has been welcomed as a timely boost that will give regions and businesses confidence in their communities’ abilities to ride out any tough times that may lie ahead. NZ Airports chief executive, Kevin Ward, said the NZ$5.87 million funding ($5m from the Provincial […]

HEINEMANN AUSTRALIA EXTENDS SYDNEY AIRPORT CONCESSION

Heinemann Australia has celebrated five years at Sydney Airport by extending its Duty Free concession at the gateway until 2029. The news is a major coup for the company, which has operated Heinemann Tax & Duty Free store at the airport since 2015. “I’m delighted that we have attained this agreement extension, as it not only […]

DUBAI WORLD CENTRAL ENJOYS BEST YEAR YET

Dubai World Central (DWC) registered its best year to date in 2019, handling a record 1.6 million passengers, although the figures are slightly misleading as the huge 81.5% upturn in traffic owes a lot to the transfer of flights to the airport from Dubai International (DXB) while its southern runway was being revamped. Indeed, DXB’s southern […]

INDUSTRY PARTNERS FORM MRO BLOCKCHAIN ALLIANCE

Key industry partners announced today the launch of the MRO Blockchain Alliance, the air transport’s first industry-wide investigation into the use of blockchain to track, trace and record aircraft parts.  The new alliance comprises leading organisations covering every aspect of the Maintenance, Repair and Overhaul (MRO) chain, from part manufacture and repairs to logistics and […]

FACELIFT AND EXPANSION PLANNED FOR SINGAPORE CHANGI’S TERMINAL 2

Work will commence on the expansion and renovation of Singapore Changi’s Terminal 2 next month as operator, Changi Airport Group (CAG) strives to make the airport bigger and better to cope with growing demand. The work marks the beginning of a multi-year expansion project which will increase T2’s handling capacity, as well as to replace […]

TRAFFIC RISES BY 10% AT CAMBODIA’S AIRPORTS

Cambodia’s airports enjoyed a good 2019, with passenger numbers up by 10.2% at the country’s three main gateways – Phnom Penh, Siem Reap and Sihanoukville. A total of 11.6 million passengers passed through the airports last year as Phnom Penh handled a record six million passengers (+11.2%) and Sihanoukville 1.6 million (+158%), although traffic at […]

NEW TECHNOLOGY TO BOOST YANGON’S OPERATIONAL EFFICIENCY

Myanmar’s Yangon International Airport has turned to technology in a bid to boost its operational efficiency and passenger handling capability. The airport has introduced SITA’s Airport Management solution, which enables the gateweay and its stakeholders, including airlines and ground handlers, to collaborate around the same real-time information and make fully-informed decisions on resources. According to […]

BIGGER AND BETTER

What next for Hamad International Airport? Joe Bates reviews the gateway’s newly unveiled development plans. Qatar’s Hamad International Airport, one of the world’s newest hubs having only opened in 2014, is to expand its concourses to raise its capacity to 60 million passengers per annum. The expansion project will feature a spectacular 10,000sqm indoor tropical […]

TIME FOR SOME ZZZ’S

Singapore Changi retained its title as the world’s most sleep friendly gateway in Sleeping in Airports’ annual passenger poll, writes Joe Bates. Airports located in ACI’s Asia-Pacific region have once again dominated Sleeping in Airports’ annual survey for the best gateways to use, and take a nap in, in 2019, with Singapore Changi and Incheon […]

GOING GREEN!

Karl Lyndon, global aviation sector leader at integrated engineering consultancy, BuroHappold, explores the growing focus on greening airport terminal buildings. The aviation sector has been attracting a lot of attention recently – and not all of it for the right reasons. The new trend of ‘flight shaming’ in a bid to discourage air travel and […]

INDUSTRY NEWS

News, views and reviews from ACI’s regional and global World Business Partners. MELBOURNE’S NEW CT SECURITY SCREENING TECHNOLOGY Melbourne (MEL) has become the first major Australian airport to permanently adopt Computed Tomography (CT) X-ray screening technology following the installation of new state-of-the-art Smiths Detection equipment at the security checkpoints in Terminal 4. The technology allows […]

TO 2040 AND BEYOND

Joe Bates reports on Wellington Airport’s new master plan, which is designed to ensure that it has the infrastructure to handle the doubling of passenger traffic over the next 20 years. Wellington Airport has unveiled the master plan that it believes will ensure that it is equipped for growth for the next 20 years. With […]

LEADERSHIP CHANGE FOR NORTHERN TERRITORY AIRPORTS IN 2020

Northern Territory Airports (NT Airports) today announced that long-standing CEO, Ian Kew, is to retire in March 2020 and be replaced by Tony Edmondstone. Kew has led the airport operator since it was privatised 19 years ago, helping transform it from a federal government run business into the commercial success it is today. Today over […]

READY FOR TAKE-OFF

It will be all systems go for Indonesia’s new Yogyakarta International Airport in 2020 when it fully opens its facilities, writes Joe Bates. Built to replace the old and outdated Adisutjipto International Airport (JOG), Yogyakarta International Airport (YIA) is Indonesia’s newest gateway, although it won’t really come into its own until its infrastructure fully opens in 2020. […]

OUT TO IMPRESS

New images give travellers a sneak preview of what they can expect from Sydney’s new A$5.3 billion airport when it opens for business in 2026. Zaha Hadid Architects and Cox Architecture have won the international competition to design the new Western Sydney Airport (WSA). The ZHA/COX team, which will now act as master architect for the […]

AUCKLAND UNVEILS NEW E-GATES FOR DEPARTING PASSENGERS

Auckland Airport is enhancing the experience for international travellers with the launch of new automated pre-security gates. From today, travellers will pass through 12 new e-Gates that will scan boarding passes and grant them access to security areas. Developed in partnership with Vision-Box, the e-Gates mark the first phase of a new technology application that […]

VAN DON IN VIETNAM NAMED WORLD’S LEADING NEW AIRPORT

Van Don International Airport in northeast Vietnam has been named ‘World’s Leading New Airport 2019′ at the 26th annual World Travel Awards (WTA).This is only the second year WTA has presented an award for this category, which assesses a new airport’s performance based on the overall design, service quality and passengers’ satisfaction, and how the complete passenger […]

ACI ASIA-PACIFIC NEWS

Assistant manager for external affairs, Samantha Solomon, reports on the announcement of a new regional director, a successful Trinity Forum and the latest news from ACI Asia-Pacific. ACI Asia-Pacific Board appoints new director general Stefano Baronci, the current director of economics at ACI World, has been appointed the new director general of ACI Asia-Pacific and […]

THE FUTURE IS NOW

Asia-Pacific Airports takes a closer look at the design and development of China’s new mega hub, Beijing Daxing International Airport. The world’s newest major airport, Beijing Daxing, opened for business in late September as China marked another major milestone in the modernisation and expansion of its aviation infrastructure. The new $12.9 billion gateway is one of […]

ACI APA 2019, ISSUE 04

In the spotlight: Design & Build Airport Report: Erbil Special report: Sleep friendly airports Plus: ACI Asis-Pacific & Industry news Read the online issue: click here View from the top In her final article for Asia-Pacific Airports (APA) magazine, outgoing regional director, Patti Chau, reflects on her legacy at ACI and reports on the organisation’s ongoing regional and global advocacy […]

BACK ON TRACK

How is one of the world’s newest gateways, Erbil International Airport in Iraq, faring nine years after opening? Andrew Jones reports. Erbil International Airport in Iraq is one of the world’s newer gateways and an aviation success story in a country where success, development and progress are rarely found. This year despite a challenging operating […]

VIEW FROM THE TOP

In her final article for Asia-Pacific Airports (APA) magazine, outgoing regional director, Patti Chau, reflects on her legacy at ACI and reports on the organisation’s ongoing regional and global advocacy efforts. By now, most of you will be aware that I am stepping down as regional director of ACI Asia-Pacific in December after eight years in the […]

GOLD COAST EXTENDS ITS IT PARTNERSHIP WITH SITA

Gold Coast Airport in Australia has extended its partnership for passenger and baggage technology with global IT provider, SITA, until 2024. The new agreement continues the airport’s close relationship with SITA, which has been in place for more than 10 years. Gold Coast Airport uses SITA’s common-use platform, together with self-service bag drop and check-in kiosks.  […]

INDUSTRY NEWS

News, views and reviews from ACI’s regional and global World Business Partners. Tech savvy travellers driving airport strategies The demands of the growing number of tech-savvy travellers will have the biggest impact on the digital plans of airports and airlines over the next six years to 2025, according to industry executives quizzed for SITA’s new […]

RIYADH’S RETAIL REVAMP

Asia-Pacific Airports takes a closer look at plans to enhance the retail offering at Riyadh’s King Khalid International Airport in Saudi Arabia. Passenger numbers are rising across the Middle East, and with forecasts predicting that this upward trajectory is set to continue in the long-term, many of the region’s airports are looking to expand their […]

BOTTEGA PROSECCO BAR & CRAFT BEER OUTLET OPENS AT DUBAI INTERNATIONAL AIRPORT

The new Bottega Prosecco Bar has opened in Concourse at Dubai International Airport (DXB), marking the 25th opening of the successful format, five years after its debut. The venue, the brand’s second site in UAE, results from the partnership with global travel restaurateur HMSHost International. Eugene Barry, executive vice president, commercial, at Dubai Airports said: “We […]

ARE YOU BEING SERVED?

What are the prerequisites to delivering exceptional customer experience along all touchpoints of the passenger journey? Redwater Consulting Group’s Kateryna Hess investigates. Customer experience (CX) has become a buzz word in today’s service industries from telecommunications, financial institutions and travel organisations to infrastructure providers. Consumers have become more connected and well informed about prices and […]

LIGHT RELIEF

Smart-tinting glass can have a hugely positive impact on the airport experience for passengers and potentially boost commercial revenues, writes David Yim. Airports are some of the most visited places in the world, and they are expected to become even busier in the years ahead as they evolve into more than just transit hubs. The recently-opened Jewel at […]

NEW SENSATION!

Abu Dhabi Airports CEO, Bryan Thompson, tells us a little more about the type of F&B innovation we can expect to find in Abu Dhabi International Airport’s new Midfield Terminal. The new Midfield Terminal at Abu Dhabi International Airport is the culmination of decades of innovation in aviation. Abu Dhabi Airports has invested heavily in ensuring that the […]

WHAT’S IN STORE?

Joe Bates takes a closer look at the opening of some innovative new retail/F&B outlets across the region. SSP to be key F&B operator at Beijing Daxing SSP Group has secured three contracts to open six food and beverage units at the new Beijing Daxing International Airport. As the key food and beverage operator at […]

ACI ASIA-PACIFIC NEWS

ACI Asia-Pacific reports on the latest events, news and developments from across the busy region. ACI has strong presence at 56th DGCA Conference An ACI delegation spearheaded by ACI World director general, Angela Gittens, and ACI Asia-Pacific’s regional director, Patti Chau, and deputy director, Ada Tse, attended ICAO’s recent Conference of Directors General of Civil […]

TODAY’S SPECIAL

Pragma Consulting’s Alex Avery discusses how food and beverage is transforming airport retail. Whilst the challenges of delivering growth in retail are well documented, F&B continues to be the star performer for many airports. Pragma has seen annual growth in spend per passenger of up to 15% in some locations. In our opinion, there are […]

ACI WORLD’S ECONOMICS DIRECTOR TO BE NEW DIRECTOR GENERAL OF ACI ASIA-PACIFIC

Stefano Baronci is to succeed the outgoing Patti Chau as the head of ACI’s Asia-Pacific region. Baronci, the current director of economics at ACI World, will assume the role of director general of ACI Asia-Pacific in December. Chau, who has served as the regional director of ACI Asia-Pacific for the last eight years, is stepping […]

BACK TO BASICS

Concentrating on the basics and keeping things simple can prove the catalyst for improved duty free revenues at airports, writes Paccaya Resource’s Andrew Ford. Like so many of us, I often read articles promoting the virtues of improved retail ideas and increased non-aeronautical revenues, but where are the articles highlighting the real grass roots benefits […]

EXCITING TIMES

Brisbane Airport Corporation CEO, Gert-Jan de Graaff, talks to Joe Bates about the hugely ambitious development plans that tempted him back to the Queensland gateway. It says something about the appeal of Brisbane Airport and its ambitious development plans that CEO, Gert-Jan de Graaff, admits that he knew he would be leaving New York and […]

VIEW FROM THE TOP

Regional director, Patti Chau, reflects on ACI Asia-Pacific’s advocacy efforts at ICAO conferences and meetings, the developing Central Asia region, latest traffic trends and upcoming events. A key mission of ACI is to promote the collective interest of the world’s airports and the communities they serve and encourage professional excellence in airport operations and management, which […]

ACI APA 2019, ISSUE 03

In the spotlight: Retail/F&B Airport Report: Brisbane Special report: Customer service Plus: Regional & Industry news Read the online issue: click here View from the top Regional director, Patti Chau, reflects on ACI Asia-Pacific’s advocacy efforts at ICAO conferences and meetings, the developing Central Asia region, latest traffic trends and upcoming events. Regional News A snapshot of some of the […]

WOLFGANG PUCK’S LATEST AIRPORT RESTAURANT OPENS IN HONG KONG

Celebrity chef, Wolfgang Puck, made a flying visit to Hong Kong yesterday to open his latest airport eatery, the Wolfgang Puck Kitchen Restaurant in the Arrivals Hall of Hong Kong International Airport. Opened in partnership with Lagardère Travel Retail, his new restaurant will deliver promises to deliver a Californian-inspired interpretation of global comfort fare using […]

QUEEN ALIA WELCOMES LAUNCH OF TRANSAVIA FLIGHTS TO AMSTERDAM

Transavia has become the latest new airline to launch services to Jordan’s Queen Alia International Airport (QAIA). The Dutch low-cost carrier will operate three weekly flights between Amman and Amsterdam Schiphol. Its arrival underscores QAIA’s efforts to grow its airline network and offer passengers a wider range of direct routes to popular worldwide destinations. The inaugural flight was […]

CHINA OPENS NEW BEIJING DAXING INTERNATIONAL AIRPORT

The world’s newest major airport, Beijing Daxing, opened for business today as China marked another major milestone in the modernisation and expansion of its aviation infrastructure. The new $12.9 billion gateway, designed in the shape of a starfish with five connected concourses, is one of the key developments in the modernisation and expansion of its […]

NEW SELF-SERVICE TECHNOLOGY COMING TO KRABI INTERNATIONAL AIRPORT

Krabi International Airport in Thailand is to install self-service technology provided by SITA in line with its ambitions to become a regional aviation hub. The airport, operated by Thailand’s Department of Airports, is investing in SITA’s common-use passenger processing (CUPPS) platform, along with self-service check-in kiosks at both domestic and international terminals. Airport director, Attaporn Nuang-udom, says: […]

INDUSTRY NEWS

News, views and reviews from ACI’s regional and global World Business Partners. Bahrain’s vision of the future Bahrain International Airport’s new passenger terminal will boast a host of state-of-the-art technologies that include an Automated Border Control (ABC) platform supplied by Vision-Box. The ongoing Airport Modernisation Programme (AMP) is one of the biggest national projects in […]

RISING TO THE CHALLENGE

Taoyuan International Airport was one of the fastest growing cargo hubs in Asia-Pacific in 2018, writes Joe Bates. Having climbed its way into the top five busiest cargo gateways in Asia-Pacific in the last year, Taoyuan International Airport (TPE) is determined to stay there by enhancing its services and facilities to ensure the even faster […]

CHALLENGING YEAR CONTINUES FOR ACI ASIA-PACIFIC AIRPORTS

Passenger traffic across Asia-Pacific and the Middle East increased by +2.1% and +8.1% respectively in June. However, in China, the overall passenger growth was negatively impacted by adverse weather conditions in the southern and eastern parts of the country, which caused significant flight cancellations at many airports. And, according to ACI figures, the domestic sector […]

CARGO GIANT

Cathay Pacific has the fleet, network and facilities in Hong Kong to grow its freight business in a challenging year for the cargo industry, writes Joe Bates. One of the top five airlines in the world for freight tonne kilometres, Cathay Pacific is the cargo giant at its Hong Kong home base and a major […]

BIGGER AND BETTER

We pay tribute to the 2018 Airport Service Quality (ASQ) customer experience award winners and talk to some of the CEOs of the successful gateways. It’s official, Beijing Capital, Delhi-Indira Gandhi, Mumbai-Chhatrapati Shivaji, Singapore Changi, Shanghai Pudong and Seoul–Gimpo are some of the best airports in the world for the delivery of customer service. All […]

HANDLE WITH CARE

Perishables are a growing source of cargo revenue in Dubai. Bernd Struck, dnata’s senior vice president for UAE Cargo and DWC airline services, talks to Joe Bates. How important is cargo to the success of dnata? We have continually expanded our global cargo operations in recent years and today provide quality and reliable cargo handling […]

MIXED FORTUNES IN JULY FOR ASIA-PACIFIC AIRLINES

Preliminary traffic figures for July released today by the Association of Asia Pacific Airlines (AAPA) showed that international air passenger demand continued to grow moderately, supported by business and leisure related travel.However, falling exports and a worsening trade outlook led to further weakness in air cargo markets. The number of international passengers carried by the region’s […]

THE UAE’S STAR PERFORMER

Joe Bates talks to Faisal Al Mulla, director of cargo business management at Dubai Airports, operator of Dubai International Airport (DXB), the biggest cargo gateway in the Gulf and the sixth busiest in the world. How did Dubai International Airport (DXB) fare in 2018 in terms of cargo volumes? Cargo volumes at DXB dipped by […]

LEADING THE WAY

We discover more about Hong Kong International Airport’s plans to ensure that it remains the world’s busiest cargo airport for the foreseeable future. Hong Kong International Airport is quite simply the biggest cargo gateway on the planet, handling 700,000 tonnes more freight per annum that its nearest rival (Memphis) and 1.2 million more than third […]

TOKYO NARITA TO INSTALL AUTO BAG DROP UNITS AHEAD OF 2020 OLYMPICS

Narita International Airport has signed a contract with ICM Airport Technics for the installation of 72 self-service Auto Bag Drop (ABD) units ahead of the 2020 Tokyo Olympic Games. Designed and built by ICM, the Series 7 ABD units will be progressively rolled out across all four terminals of Tokyo Narita. Multi-lingual and descrined as […]

NEW BAKERY AND SPECIALITY PUB OPEN AT CHANGI AIRPORT

Asian high street favourite, Tai Cheong Bakery, and Archipelago Craft Brew are the latest new F&B additions to Singapore Changi Airport. Introduced in partnership with the SSP Group, the new Tai Cheong Bakery is located landside at Changi Airport’s Terminal 3.  Established in 1954, Tai Cheong Bakery is one of Hong Kong’s most popular traditional […]

JEWEL IN THE CROWN

Asia-Pacific Airports finds out more about Singapore’s new mega retail, hospitality and leisure development, Jewel Changi Airport. The highly anticipated opening of Singapore Changi’s mega retail and lifestyle development, Jewel Changi Airport, has arguably taken non-aviation related activities at an airport to a new level and provided one of the world’s biggest hubs with a […]

GOING DIGITAL

Niranjan Navaratnarajah, cargo industry director for Unisys Asia Pacific, argues that real-time data is fundamental to a connected cargo supply chain to reduce idle time and increase visibility, transparency and security. We need to securely modernise today’s mostly manual and fragmented cargo distribution processes by going digital. Let’s face it, most of the cargo industry […]

ACI ASIA-PACIFIC NEWS

Senior manager for external relations, Vivian Fung, reports on the latest ACI news, views and developments from the busy Asia-Pacific region and across the world. New additions to ACI Asia-Pacific Board Some familiar faces to ACI Asia-Pacific members will play an even greater role in the development of airports across the region over the next […]

ASIA-PACIFIC REGIONAL NEWS

A snapshot of some of the biggest stories from across the region. Another milestone for Hong Kong’s SKYCITY Hong Kong International Airport’s vision to transform itself from a city airport to an airport city is a step closer to reality following the handing over of a second key SKYCITY site to developers. Developers Roxy Limited, […]

VIEW FROM THE TOP

Regional director, Patti Chau, reflects on her decision to leave her post at the end of the year, ACI Asia-Pacific’s important advocacy role and looks forward to some future events. As most of you will know by now, I have announced my decision to step down as regional director of ACI Asia-Pacific at the end of […]

TRAFFIC BOUNCES BACK AT CHINA’S AIRPORTS

Passenger numbers in China bounced back in May with Shanghai Pudong (+6.7%), Chengdu Shuangliu (+6.7%) and Shenzhen Bao’an (+6%) airports enjoying the biggest upturn in volumes. ACI, which today released the monthly traffic figures for airports across Asia-Pacific and the Middle East, attributes the rise in throughput to the start of the holiday season in China. […]

WORLD IN MOTION

The challenges of growth, innovative technology and the customer experience were just a few of the topics on the agenda at this year’s ACI Asia-Pacific/World Annual General Assembly Conference & Exhibition in Hong Kong, writes Joe Bates. Hopes were high that this year’s joint ACI Asia-Pacific/World Annual General Assembly Conference & Exhibition (WAGA) in dynamic […]

PRIORITY PASS LOOKING TO DOUBLE ITS LOUNGE PORTFOLIO IN INDIA

Priority Pass is set to double its lounge portfolio in India over the next three years, building on its suite of 45 airport facilities in 20 cities and global network of more than 1,200 lounges. Collinson’s wholly-owned and operated airport infrastructure business, Airport Lounge Development (ALD), is also working with airports across India to identify […]

HONG KONG LAUNCHES ANNUAL ARTS AND ENTERTAINMENT FESTIVAL

Hong Kong International Airport today launched its annual four-month long arts and entertainent festival which is designed to surprise and delight passengers  during one of its busiest times of the year.  According to operator, Airport Authority Hong Kong (AAHK), passengers will be presented with “a vivid journey into local culture” during the four-month festival.  It […]

SECOND KEY SKYCITY SITE HANDED OVER TO DEVELOPERS

Hong Kong International Airport’s vision to transform itself from a city airport to an airport city is a step closer to reality today following the handing over a second key SKYCITY site to developers. Developers Roxy Limited, the wholly owned subsidiary of New World Development Company Limited, will build facilities in line with the airport’s plans to […]

ACI APA 2019, ISSUE 02

Focus on: Cargo In review: ACI Asia-Pacific/World Conference Special report: Jewel Changi Airport Plus: ASQ Winners & Industry news Read the online issue: click here View from the top Regional director, Patti Chau, reflects on her decision to leave her post at the end of the year, ACI Asia-Pacific’s important advocacy role and looks forward to some future events. Regional […]

BEIJING DAXING TO USE XSIGHT SYSTEMS’ FOD DETECTION SOLUTION

Beijing’s soon-to-open Daxing International Airport has selected Xsight Systems’ FOD Detection solution for installation on its East and North runways. The decision follows the Xsight System being awarded a similar contract for Beijing Capital International Airport’s East Runway earlier this year. “We are proud that Xsight’s global reputation as an industry leader is acknowledged by the […]

BRISBANE SET TO BECOME FIRST AUSTRALIAN AIRPORT TO OFFER DIRECT FLIGHTS TO CHICAGO

Brisbane Airport (BNE) is set to become the first Australian gateway to offer direct flights to Chicago when Qantas launches a new four-times weekly service in April 2020.  The new route is subject to the approval of the United States Department of Transportation, and comes at the same time as Qantas revealed plans to launch three-times […]

QUEEN ALIA OPTIMISTIC ABOUT TRAFFIC GROWTH AFTER RISE IN PASSENGER NUMBERS

Jordan’s Queen Alia International Airport (QAIA) recorded a healthy 10.6% rise in passenger numbers in April, although its cargo volumes dipped by 5.8%. A total of 804,153 travellers passed through the gateway during the month, meaning that Amman’s gateway to the world welcomed 2.7 million passengers in the first four months of 2019. The year-to-date (YTD) […]

MELBOURNE AIRPORT EXTENDS ITS TECHNOLOGY PARTNERSHIP WITH SITA

Melbourne Airport has chosen to extend its contract with technology partner SITA for flexible and passenger-friendly technology to ready the airport for forecast passenger growth. The technology is part of the airport’s multi-billion dollar pipeline of investment that will see it welcome almost 70 million passengers annually by 2038. According to SITA, the passenger-friendly technologies will […]

PROFITABILITY FALLS IN 2018 BUT AIRLINES CONTINUE TO ADAPT TO DYNAMIC MARKET PLACE

Preliminary financial performance figures released today by the Association of Asia Pacific Airlines (AAPA) revealed that the aggregated net earnings of Asia-Pacific airlines halved in 2018 to a combined $4.7 billion, from the $9.6 billion recorded in the previous year. Continued expansion in the global economy underpinned further growth in air passenger and air cargo […]

HUAWEI CHAIRMAN ADDRESSES CHINA CIVIL AVIATION DEVELOPMENT FORUM

Huawei rotating chairman, Guo Ping, today told the China Civil Aviation Development Forum in Beijing how he believes that 5G and artificial intelligence will enable ‘smart civil aviation’. Over 400 delegates from around the world were in attendance at the event which covered the topic of ‘Intelligent Aviation — High Quality Development in a New Scientific, […]

TURNING TO TECHNOLOGY

Pragma’s Alex Avery takes us through the impact of digitalisation on airport retail and what this potentially means for the future of shopping and dining at the world’s gateways. Technology has transformed our relationship with retail. From convenience, to single-click through to experiential retailing led by augmented reality. At the same time, consumers are demanding […]

MIXED FORTUNES FOR REGION’S AIRPORTS IN FEBRUARY AS TRAFFIC RISES

Passenger traffic across Asia-Pacific and the Middle East recorded moderate growth in February with monthly upturns of 2.7% and 2.5% respectively. China posted a robust growth of around 7%, sustained by solid domestic and leisure travel demand during the Lunar New Year. The top three airports with the most passenger volume increase from last year […]

ACI ASIA-PACIFIC NEWS

Senior manager for external affairs, Vivian Fung, reports on the latest ACI news, views and developments from the busy Asia-Pacific region and across the world. ACI’s global climate action initiative continues to grow Airports continue to lead the way in the aviation industry’s efforts to reduce its impact on the environment, the latest figures from […]

FOCUSING ON THE PASSENGER

Sarah Samuel, Amadeus’ head of airport IT for Asia-Pacific, argues that the adoption of a common vision on new passenger-enabling technology will help airports address the challenge of rising demand. Airports across the Asia-Pacific region share a number of common capacity challenges, and if they are to meet them effectively, they must work collaboratively, towards […]

BEATING THE QUEUES

New SITA report confirms that journey smoothing technology makes people happy. Airline passengers are using automated technology for passport checks at double the rate recorded in 2017, according to the latest aviation IT research. Indeed, passengers are happier when technology smooths their way through passport checks and other aspects of their airport journey, reveals SITA’s 2019 […]

ACI ASIA-PACIFIC’S REGIONAL DIRECTOR TO LEAVE AT THE END OF THE YEAR

ACI Asia-Pacific regional director, Patti Chau, is to leave her position at the end of 2019 after seven years in the hotseat and 15 years with the organisation. A global search for her successor has already begun. Officially announcing her decision today, Chau said: “After working in ACI Asia-Pacific as well as living in Hong […]

DESIGN & BUILD: TIANFU INTERNATIONAL AIRPORT

Chengdu’s $11 billion second airport is set to open early next decade and transform air travel to the region. Sichuan province’s planned new Chengdu Tianfu International Airport is being designed by the China Southwest Architectural Design & Research Institute Corp Ltd (CSWADI) in partnership with ADP Ingénierie. Located 50 kilometres from downtown Chengdu and slated […]

BUY AND FLY

Joe Bates rounds-up some of the latest retail/F&B news, views and reviews from across the busy Asia-Pacific region. Cairns Airport has awarded global restaurateur HMSHost and Australian hospitality powerhouse, Red Rock Australia, concessions to operate a total of 13 new food and beverage outlets when the expansion of Terminal 2 (T2) is completed in 2020. […]

CPI TO HOLD SPECIALIST AIRPORT COMMERCIAL TRAINING COURSE IN SYDNEY

The bi-annual CPI Airport Commercial Development and Management Course for airport managers will be held once again in Sydney, Australia, from July 22-25, 2019, with registrations now open. The popular professional development course, run by leading global airport commercial consultancy Concession Planning International, attracts management from airports across the world who wish to gain a […]

ALWAYS LEARNING

Kevin Riordan, head of airports and checkpoint solutions at Smiths Detection, considers how artificial intelligence can help airport security. Artificial Intelligence (AI) is beginning to permeate every aspect of daily life, from garnering film recommendations on Netflix, through to fraud detection and cognitive robotics, and airport security is no exception. Machine learning is key to […]

BAHRAIN AIRPORT COMPANY REFLECTS ON IMPRESSIVE 2018 PERFORMANCE

Bahrain International Airport operator, Bahrain Airport Company (BAC), today anounced a US$50.9 million net profit in 2018, a significant jump compared to US$34 million the previous year. Commenting on the results, His Excellency the Minister of Transportation and Telecommunications, Kamal bin Ahmed Mohammed, said: “These impressive figures are the result of collaborative efforts between BAC and […]

INDUSTRY NEWS – THE WAITING GAME

The waiting game Want to enjoy an easy, relaxed airport experience? It’s all about waiting, writes Christian Carstens, marketing manager at Veovo, BlipTrack. Waiting in line seems to be one of life’s inevitabilities, but what if there was a way to make airport queues move faster and keep the experience more pleasant for those in […]

THREE IS THE MAGIC NUMBER

Van Don International Airport, Vietnam’s impressive new gateway to Halong Bay, was one of three major new pieces of infrastructure to open on the same day in Quang Ninh province, writes Joe Bates. Van Don International Airport has become Vietnam’s first privately developed, constructed and operated commercial gateway after opening for business in the final […]

IN DEMAND

CEO, Fred Lam, talks to Joe Bates about Hong Kong International Airport’s plans to grow its cargo facilities and services, infrastructure development and coping with rising demand. With a record 74.7 million passengers passing through Hong Kong International Airport (HKIA) in 2018, it is easy to forget that it is actually the world’s biggest cargo […]

VIEW FROM THE TOP

Regional director, Patti Chau, reflects on the important advocacy role of ACI and looks ahead to another busy and exciting year for the Asia-Pacific region. The year started early for ACI with the first big industry event of 2019, the inaugural Global Aviation Summit in Mumbai – organised by India’s Ministry of Civil Aviation (MoCA) […]

NEW HOLD BAGGAGE SCREENING MACHINES FOR RIYADH GATEWAY

Egis has been awarded a contract by Riyadh Airports Company to provide it with design and project management consultancy services as it looks to replace the hold baggage screening (HBS) machines in Terminal 5 at King Khaled International Airport. Egis has been supporting development and expansion of Saudi Arabia’s second biggest airport for the last […]

BUSY START TO 2019 FOR ASIA-PACIFIC’S AIRPORTS

Joe Bates reports on the latest news, views and developments from across the busy Asia-Pacific region. Yangon ready for next step in its developmentMyanmar’s Yangon International Airport (YIA) is to be further upgraded to better equip it to accommodate more international traffic. Operator, Yangon Aerodrome Company Limited (YACL), has also revealed that it is stepping […]

ACI APA 2019, ISSUE 01

Focus on: IT innovation In the spotlight: Hong Kong International Airport Design & Build: Van Don & Chengdu Tianfu Plus: Retail/F&B enhancements & Industry news Read the online issue: click here   View from the top Regional director, Patti Chau, reflects on the important advocacy role of ACI and looks ahead to another busy and exciting year for the Asia-Pacific […]

NEWCASTLE AIRPORT WELCOMES NEWS OF SPECIAL ACTIVATION PRECINCT

Newcastle Airport in Australia has welcomed the news that its surrounds would potentially be declared a Special Activation Precinct if the NSW Liberal Party is re-elected. Speaking today, Newcastle Airport CEO, Peter Cock, said the future of Williamtown had the potential to be a great local success story. “There’s no doubt our region will strongly […]

NEW ZEALAND’S INVERCARGILL AIRPORT SET TO GET COUNTRY’S FIRST DIGITAL ATC TOWER

New Zealand’s first remotely operated digital air traffic control tower is a step closer to reality following the award of a contract to global technology provider Frequentis to develop a digital system for Invercargill Airport. It has been awarded the contract by air navigation services provider, Airways. Airways is pursuing digital tower technology as a national […]

QUEENSTOWN AIRPORT CORPORATION REPORTS ‘SOLID’ HALF-YEAR RESULTS

Queenstown Airport Corporation (QAC) has delivered a solid result for the six months ended December 31, 2018, reporting a net profit after tax of NZ$8.3 million. The figure is down 6.3% on same period last year, due to increased interest and depreciation expenses. Interest and depreciation expenses were higher by 14.8% due to major investments […]

ASIA-PACIFIC AIRPORTS RECOGNISED FOR THEIR GREEN INITIATIVES

ACI Asia-Pacific has once again recognised the ‘outstanding’ environmental achievements of nine airports in its annual Green Airports Recongition awards programme. Delhi-Indira Gandhi International Airport received the top ‘Platinum’ award in the Over 45 million passengers per annum category, followed by Mumbai-Chhatrapati Shivaji (Gold) and Hong Kong (Silver). Taoyuan International Airport (Platinum) triumphed in the […]

INDUSTRY NEWS – GROWTH AND INNOVATION

American Samoa mission for Woolpert Woolpert is to evaluate and rehabilitate the primary runway at Pago Pago International Airport (PPG) and rehabilitate, reconstruct and possibly extend the runway at Ofu Airport (Z08) in American Samoa. American Samoa, a territory of the United States, is comprised of a group of seven islands in the South Central […]

BETTER BUYS

Alex Avery looks at how innovation can shape the future of airport retail and enhance the passenger experience. Last year saw the top performing airports introduce pop-ups and experiential stores to encourage passengers to interact more with their retail offer. This has been supported by a big focus on making shopping as efficient and convenient […]

YANGON INTERNATIONAL AIRPORT RECOGNISES THE SUPPORT OF ITS AIRLINE PARTNERS

Yangon International Airport (YIA) yesterday held a special reception to thank its airline partners for their support for its plans to enhance its facilities and work more closely together with them to ensure that it can handle the rise in passengers expected by Myanmar’s decision to relax its entry visa requirements. The reception – held […]

GREEN APPROACH

Asia-Pacific Airports turns the spotlight on the region’s ‘green’ leaders, environmental award winners and sustainability trendsetters. Airports continue to do their bit to reduce aviation’s impact on the environment, with ACI recently revealing that a total of 246 gateways across the planet now use its Airport Carbon Accreditation programme to manage and reduce their carbon […]

INTELLIGENT TRAVEL

Airport interest in blockchain technology is growing as the aviation industry invests around $40 billion per annum on IT, according to SITA’s new Air Transport IT Insights study.  Blockchain is fast emerging as the priority technology for future exploration among airport and airline CIOs globally, according to new research released by SITA. The 2018 version of its Air Transport IT […]

CATALYST FOR GROWTH

Hyderabad’s Rajiv Gandhi International Airport has celebrated its 10th anniversary by opening a new Interim International Departures Terminal and revealing some bold expansion plans, writes Joe Bates. Hyderabad’s Rajiv Gandhi International Airport hasn’t looked back since its opening 10 years ago, the recent inauguration of its Interim International Departures Terminal providing a perfect example of […]

CELEBRATION TIME

Our picture round-up pays tribute to the Asia-Pacific gateways whose outstanding levels of service led to them winning Airport Service Quality (ASQ) customer satisfaction awards. Asia-Pacific airports once again shone in this year’s ACI’s Airport Service Quality (ASQ) customer satisfaction survey, and many were on hand to pick up their prizes during a glittering awards […]

FAST GROWING HONG KONG SETS NEW TRAFFIC RECORDS IN 2018

Hong Kong International Airport (HKIA) enjoyed a record breaking 2018, handling an all-time high of 74.7 million passengers, 427,725 aircraft movements and 5.1 million tonnes of cargo. The figures represent upturns of 2.5%, 1.7% and 1.5% respectively on 2017. Fred Lam, CEO of Airport Authority Hong Kong, says: “It’s gratifying to see HKIA scale new heights […]

ACI ASIA-PACIFIC NEWS

Vivian Fung reports on the latest news, views and developments from across the busy Asia-Pacific region. Big numbers attend Small and Emerging Airports Seminar Over 160 participants from 26 countries and territories across the Asia-Pacific region descended on beautiful Langkawi in October as Malaysia Airports Holdings Berhad (MAHB) generously hosted the ACI Asia-Pacific Small and Emerging […]

ACI ASIA-PACIFIC REGIONAL COMMITTEES

October was a productive month with three ACI Asia-Pacific Regional Committees, with meetings taking place in Seoul, Langkawi and Osaka respectively. The last 2018 meeting of ACI Asia-Pacific’s Regional Operational Safety Committee was kindly hosted by Korea Airports Corporation in Seoul on October 8-10. Members (pictured above) report that it was a productive meeting as […]

VIEW FROM THE TOP

Regional director, Patti Chau, provides her thoughts on an exciting and productive end to 2018 for ACI Asia-Pacific. Without doubt 2018 will go down as one of the busiest years on record for the ACI Asia-Pacific Regional Office, and it is certainly ending on a high with the success of a number of events we […]

MENZIES TO OPEN NEW CARGO FACILITIES AT CAIRNS AND AVALON AIRPORTS

Menzies Aviation is to expand its cargo operations in Australia, with the opening of two new cargo facilities at North Queensland’s Cairns Airport, and Melbourne Avalon Airport in Victoria. Menzies Aviation Cairns is a joint venture between Menzies Aviation and local aviation service provider, AT Group and will be ready for international cargo handling in […]

TIME FOR A NAP

As well as being customer service champions and environmental pioneers, Asia-Pacific airports are also fast developing a reputation for being the most sleep friendly in the world, writes Joe Bates. According to the most recent passenger poll on the website SleepingInAirports.net, the most ‘sleep friendly’ airport in the world is Singapore Changi followed by Incheon, […]

BUSY TIMES

Airport retail and F&B innovation was top of the agenda at the recent Trinity Forum in Shanghai. Asia-Pacific Airports looks back at some of the highlights. ACI World’s last big event of the year, The Trinity Forum, attracted over 500 delegates to Shanghai to address the theme of ‘The changing airport and travel retail commercial eco-system’. […]

THE FUTURE IS GREEN

Asia-Pacific Airports reports on some of the big stories to emerge from the Global Sustainable Aviation Summit in Geneva. Airports continue to do their bit to reduce aviation’s impact on the environment, with ACI revealing that a total of 246 airports now use its Airport Carbon Accreditation programme to manage and reduce their carbon footprint. […]

ACI APA 2018, ISSUE 04

Spotlight on: Award winning airports Featured airport: Hyderabad-Rajiv Gandhi Event review: The Trinity Forum Plus: Innovative retail & Airport IT trends Read the online issue: click here View from the top Regional director, Patti Chau, provides her thoughts on an exciting and productive end to 2018 for ACI Asia-Pacific. Exciting times Airport retail and F&B innovation was top of the […]

ANOTHER RECORD BREAKING YEAR FOR CAMBODIA’S AIRPORTS

Traffic continues to soar in Cambodia, more than 10 million passengers passing through the country’s international airports this year. It is the first time passenger numbers at  Phnom Penh, Siem Reap and Sihanoukville international airports have hit the 10 million milestone. To mark the landmark event, festivities were held all day long at the three airports […]

ANDREW BRODIE NAMED AS THE NEW CEO OF SUNSHINE COAST AIRPORT

Australia’s Sunshine Coast Airport has announced the appointment of Andrew Brodie as its new CEO, succeeding veteran, Peter Pallot, who will retire from the role at the end of the year. For the past eight years, Brodie has worked in senior executive positions for Brisbane Airport Corporation, most recently as general manager for airline and […]

BRISBANE AIRPORT TO HOLD SECOND LOST PROPERTY AUCTION

Following the success of Brisbane Airport’s inaugural Online Lost Property Auction in 2017, members of the public will again be given the opportunity to bag a bargain, with thousands of valuables up for auction between 9am on Monday, November 26 and 7pm on Wednesday, December 5. All proceeds from this year’s auction will be donated […]

BAHRAIN DUTY FREE COMPANY AWARDED CONCESSION FOR NEW AIRPORT TERMINAL

Bahrain Duty Free Company has been awarded the concession to operate the retail outlets in the Departures area of Bahrain International Airport’s new passenger terminal. The contract was announed on the final day of the recent Bahrain International Airshow. His Excellency, the Minister of Transportation and Telecommunications and Bahrain Airport Company (BAC) chairman, Kamal bin […]

AUSTRALIAN AIRPORTS ASSOCIATION AWARD FOR SYDNEY AIRPORT

Take a bow Sydney Airport, which has been named as Australia’s top Capital City Airport for the second year running at the Australian Airports Association’s prestigious National Airport Industry Awards. The award recognises the airport’s ongoing commitment to providing a world-class passenger experience, sustainability initiatives, community investment and industry-leading innovation. Sydney Airport also won the […]

NEW SHOPPING CENTRE TO OPEN AT BRISBANE AIRPORT THIS WEEKEND

The brand new A$18 million Skygate Home & Life centre, the latest addition to Brisbane Airport’s thriving Skygate precinct, will celebrate its grand opening this weekend. Following 10 months of construction, the project adds an extra 9,260m² of retail space to the precinct that already boasts DFO Brisbane, Queensland’s only 24/7 Woolworths and more than […]

GROWTH AND INNOVATION

News, views and reviews from ACI’s regional and global World Business Partners. YVR’s new self-bag drop solution to go global Glidepath and Vancouver International Airport’s Innovative Travel Solutions (ITS) team have celebrated the installation of the first CHECKITXPRESS self-bag drop unit at the Canadian gateway. CHECKITXPRESS claims to be the world’s most accessible, efficient and […]

DESIGN AND BUILD

Joe Bates takes a closer look at some of the many development projects going on across the region. ACI’s Asia-Pacific region remains the hottest ticket in town for infrastructure development with a number of new airports being built while existing gateways continue to add new facilities. Indeed, as you may have read in the news […]

AGE CONCERN

With people living longer than ever before, catering to an aging population is now an essential part of the airport design process, writes Corgan’s Jonathan Massey. As airport terminals move beyond being buildings that are simply a necessary part of the mode of transportation to an accommodating and thoughtful experience, we must look closely at […]

ACI APA 2018, ISSUE 03

In the spotlight: Planning & Design Airport report: Honolulu Special report: Catering to the elderly Plus: ACI Asia-Pacific, regional & industry partner news Read the online issue: click here View from the top Regional director, Patti Chau, reflects on the importance of supportive regulation for aviation and one of the busiest ever years for ACI Asia-Pacific and industry events. News A snapshot of some of […]

GREEN HAWAII

Ross Higashi, head of Hawaii’s airports division, talks to Joe Bates about traffic growth, infrastructure development and sustainability initiatives at Honolulu’s Daniel K Inouye International Airport. Honolulu’s Daniel K Inouye International Airport (HNL) is the largest of Hawaii’s 15 airports and effectively the remote US island state’s gateway to the world, handling in excess of […]

ACI ASIA-PACIFIC NEWS

Vivian Fung reports on the latest news, views and developments from across the busy Asia-Pacific region. ACI shows supports for Australia’s airports ACI Asia-Pacific’s regional director, Patti Chau, and ACI World director general, Angela Gittens, recently met with Australian MPs and key Australian airports to counter airline accusations that airports were hindering industry growth. Accusation […]

THE SHAPE OF THINGS TO COME

Vietnam’s planned new Long Thanh International Airport promises to be one of the most modern, innovative and exciting gateways in Asia-Pacific, writes Heerim’s Byungkoo Lee. Vietnam’s much-awaited new international airport is set to be built in Long Thanh, Dong Nai Province, around 40 kilometres east of Ho Chi Minh City. Slated to open in 2025, the $16.3 billion airport […]

VIEW FROM THE TOP

Regional director, Patti Chau, reflects on the importance of supportive regulation for aviation and one of the busiest ever years for ACI Asia-Pacific and industry events. It was a very busy summer for our office as we continued to advocate on behalf of the airport community and strengthened our presence by speaking and participating at […]

ASIA-PACIFIC REGIONAL NEWS

A snapshot of some of the biggest stories from across the region. Sweet success Hong Kong International Airport is now even more colourful and appealing following the opening of an innovative new confectionery outlet containing eight sweet shops. SWEET DREAMS by HEINEMANN covers an 820sqm area in Terminal 1, which the duty free operator says […]

SOLAR PANELS INSTALLED ON THE ROOF OF HONG KONG’S SUPERTERMINAL 1

Hong Kong Air Cargo Terminals Ltd (Hactl) – Hong Kong International Airport’s largest independent cargo handler – has taken the next step in its ‘Green Terminal’ project, with the installation of 1,300sqm of solar panels on the roof of its SuperTerminal 1. Hactl’s new solar power installation will feature 518 panels with the electricity generation […]

BUILDING FOR THE FUTURE

With a new runway, terminal, SKYCITY and other airport city projects being developed on the airport site, these are busy and exciting times for Hong Kong International Airport, writes Joe Bates. Like all busy hubs, Hong Kong International Airport (HKIA) is constantly striving to make best use of its existing facilities while busily planning for […]

KOREAN AIR TO HOST AAPA ASSEMBLY OF PRESIDENTS IN JEJU

Korean Air will host the 62ndAssociation of Asia Pacific Airlines (AAPA) Assembly of Presidents in Jeju, Korea next week. CEOs of 15 AAPA member airlines will gather in Jeju for the first time in 15 years, since Korean Air hosted the 2003 Assembly of Presidents in the island. Nearly 250 industry leaders will attend the […]

BAHRAIN INTERNATIONAL AIRPORT UPGRADES ITS INSTRUMENT LANDING SYSTEM

The Instrument Landing System (ILS) at Bahrain International Airport has been upgraded to ensure that the Kingdom’s air navigation system meets ICAO’s standards and requirements. Airport operator, Bahrain Airport Company (BAC), has hailed the upgrade from CATI to CATII as “a significant milestone in the Airport Modernisation Programme, which will help to lessen the number of flights […]

SINGAPORE’S CAI SIGNS MOU WITH HUNAN AIRPORT MANAGEMENT GROUP

Changi Airports International (CAI) is to act as a consultant for China’s Hunan Airport Management Group after signing a memorandum of understanding (MOU) to co-operate on a number of different projects. According to CAI, the MOU will facilitate collaboration between the parties in the areas of airport planning and design, and operation and management of the […]

GLOBAL SUSTAINABILITY RECOGNITION FOR AUCKLAND AIRPORT

Auckland Airport continues to be recognised globally as a sustainable business, with its inclusion in the Dow Jones Sustainability Index (DJSI), announced yesterday, for the eighth consecutive year. The company is one of only eight organisations included in the DJSI in 2018 in the Asia-Pacific region.The company is one of only eight organisations included in […]

BRISBANE AIRPORT TO ADD NEW ROUTE TO SAMOA

Brisbane Airport (BNE) and Samoa Airways have signed a partnership agreement signalling the commencement of direct services between Brisbane and Samoa. The agreement, signed this morning at BNE by Seiuli Alvin William Tuala, Samoa Airways CEO and Gert-Jan de Graaff, CEO of Brisbane Airport Corporation (BAC), outlines the commitment of both parties to explore market […]

‘ENCOURAGING GROWTH’ CONTINUES FOR ASIA-PACIFIC’S AIRLINES

Preliminary traffic figures for the month of July released today by the Association of Asia Pacific Airlines (AAPA) showed sustained growth in international air passenger markets, whilst air cargo demand remained firm despite moderating expansion in the global services and manufacturing sectors. Boosted by strong leisure travel demand during the holiday season, the region’s airlines […]

APN OUTDOOR WINS NEW ADVERTISING CONTRACT AT SYDNEY AIRPORT

Sydney Airport has signed a five-and-a-half-year agreement with APN Outdoor for advertising rights across the airport terminals and for external signage approaching and within the Sydney Airport precinct. The announcement, which covers T1 International and T2 Domestic as well as T3 Domestic from July 2019, further strengthens the long-standing relationship between Sydney Airport and APN Outdoor. […]

INDUSTRY NEWS

Asia-Pacific Airports reports on the latest industry and World Business Partner news from across the region. Aerotel opens in Guangzhou Baiyun’s new Terminal 2 Guangzhou Baiyun International Airport’s impressive new Terminal 2 boasts its own transit hotel courtesy of Plaza Premium Group’s 57-room Aerotel Guangzhou. The group’s sixth hotel in its network and first in China, […]

EASY COME, EASY GO!

Sumesh Patel, SITA’s Asia Pacific president, argues that biometric technology will play a key role in ensuring faster, more efficient and safer passenger journeys through airports in the future. How do you balance the two most critical aspects of border control? Passengers don’t want to wait, but airports and border authorities need to ensure the […]

EASY DOES IT!

Airbiz managing director, Greg Fordham, tells Asia-Pacific Airports more about the company’s new Express Access Swing intelligent (EASi) Gates concept. Imagine flying without waiting at the departure gate. What if you could browse the shops, have a meal or relax in your airline lounge until it was time to board? What if a self-driving vehicle […]

SYDNEY AIRPORT UNVEILS EYE-CATCHING ‘UNITED NEYTIONS’ ARTWORK

From today, millions of visitors from around the world will be farewelled by a striking work of contemporary art by Kamilaroi artist, Archie Moore, as they depart Australia. Moore’s United Neytions, which consists of 28 large flags that hang dramatically from the 17-metre high ceiling of Sydney Airport’s T1 International Marketplace, was this morning unveiled by […]

PEOPLE PLEASER

Gensler’s Keith Thompson and Terence Young and Heerim’s Byungkoo Lee tell us more about the concepts behind the design of Incheon International Airport’s impressive new Terminal 2. As you would expect from an airport whose name is synonymous with top quality customer service, Incheon International Airport wanted its new Terminal 2 to be something special […]

ASIA-PACIFIC REGIONAL NEWS

A snapshot of some of the biggest stories from across the region. LCC market growing across the region The LCCs continue to grow strongly and accommodated 31% of all passengers handled across Asia-Pacific in 2017 or 1.2 billion passengers, ACI Asia-Pacific’s regional director, Patti Chau, told delegates at the 10th annual ACI Airport Economics and […]

ACI ASIA-PACIFIC NEWS

Seminars, symposiums and the election of a new president  make the headlines this June/July, writes Vivian Fung. Seow Hiang Lee, CEO of Changi Airport Group, was officially elected president of ACI Asia-Pacific during this year’s Annual Assembly in Narita. Lee, who agreed to serve the unexpired term of former president Kerrie Mather after she retired in […]

CAI CONFIRMS THAT IT WILL OPERATE JAPAN’S FUKUOKA AIRPORT FROM APRIL NEXT YEAR

Changi Airports International (CAI), the international investment arm of the Changi Airport Group (CAG), today confirmed that it will add Japan’s Fukuoka Airport to its airport portfolio.  CAI is a key member of Fukuoka International Airport Co Ltd, which today signed a Project Agreement with Japan’s Ministry of Land, Infrastructure, Transport and Tourism (MLIT) for […]

BETTER BY DESIGN

Arup associate director and aviation security specialist, Stacey Peel, reflects on the challenges of designing the airport of the future and reveals a new passenger processing concept that could help eliminate queues at airports. As the aviation industry finds ways to draw on the benefits of new technology, such as using blockchain to protect sensitive […]

INVESTING IN JAPAN

Emmanuel Menanteau, Co-CEO of Kansai Airports, tells Joe Bates more about Kansai Airports’ ambitions for Osaka’s airports and the Japanese market. The recent addition of Kobe to its Japanese airport network means that Kansai Airports now operates three of the country’s busiest gateways. Arguably, the jewel in the crown is Osaka’s Kansai International Airport (KIX), which […]

BACK TO THE FUTURE

Joe Bates looks back at April’s ACI Asia-Pacific Regional Assembly, Conference and Exhibition in Narita and discussions about the future challenges and opportunities facing the region’s airports. A packed conference programme featuring aviation industry leaders from across the globe, a variety of hot topics to discuss and the chance to sample some Japanese culture both modern […]

HAMAD INTERNATIONAL AIRPORT WELCOMES 7.8 MILLION PASSENGERS IN Q2 2018

Hamad International Airport (HIA) handled a total of 7.8 million passengers in the second quarter of 2018, according to the gateway’s latest traffic figures. The month of June has particularly been a busy one for Qatar’s airport with year-on-year growth of 12.56% in passenger figures and 8.9% in aircraft movements. Over 540,357 tonnes of cargo […]

VIEW FROM THE TOP

Regional director, Patti Chau, reflects on the latest traffic trends, new airport infrastructure, ACI Asia-Pacific’s growing influence across the region and some past and future events. I am pleased to say that the robust, upward momentum in traffic that Asia-Pacific and the Middle East enjoyed in 2017 continued in the first quarter of 2018, with our […]

A380 FLIGHT MARKS 25 YEARS OF EMIRATES SERVICE TO MUSCAT

An Emirates A380 touched down in Oman earlier today for a one-off, scheduled flight to Muscat International Airport. This special flight marked 25 years of Emirates’ service to Oman, and reaffirms the newly opened airport’s infrastructure readiness for A380 operations.   The Emirates A380, the world’s largest commercial passenger jet, was operated by Omani national, […]

ACI APA 2018, ISSUE 02

In focus: Passenger facilitation Airport profile: Osaka’s airport system Review: ACI Asia-Pacific’s 13th Regional Conference Plus: Industry & World Business Partner news Read the online issue: click here View from the top Regional director, Patti Chau, reflects on the latest traffic trends, new airport infrastructure, ACI Asia-Pacific’s growing influence across the region and some past and future events. News A […]

RECORD BREAKING FINANCIAL YEAR FOR HONG KONG INTERNATIONAL AIRPORT

Hong Kong International Airport (HKIA) posted a strong performance in the fiscal year ended 31 March 2018, setting new annual records in all three air traffic categories. The airport welcomed 73.6 million passengers and handled 423,390 flight movements, registering year-on-year increases of 4.5% and 3.2%, respectively. Cargo and airmail rose 7.6% to 5.1 million tonnes, […]

SYDNEY AIRPORT RESTAURANT WINS GLOBAL F&B AWARD

Kitchen by Mike at Sydney Airport has been awarded Airport Casual Dining Restaurant of the Year in the 2018 FAB Awards held in Helsinki, Finland. The first to Australian airport concept, headed by internationally renowned Australian chef, Mike McEnearney, features a gourmet menu with seasonal produce by local Australian suppliers. Designed to address the limitations in […]

HYDERABAD-RAJIV GANDHI USING NEW TECHNOLOGY TO RESURFACE ITS MAIN RUNWAY

Hyderabad-Rajiv Gandhi International Airport operator, GIAL, has completed the first phase of the refurbishment of its main runway (09/27) in just 15 days as opposed to the normal timeframe of three months. It says that the use of new Airport Grade Steel Guard (AGSG) technology to apply a special protective coat to the runway designed to preserve […]

INDUSTRY NEWS – GROWTH AND INNOVATION

Asia-Pacific Airports reports on the latest industry and World Business Partner news from across the region’s airports. NEW SMARTGATES INTRODUCED AT DUBAI INTERNATIONAL AIRPORT Dubai International Airport (DXB) has become the latest gateway to introduce Automated Border Control SmartGate technology, which it is confident will offer passengers a state-of-the art border control experience and enhance […]

DESIGN & BUILD: BAHRAIN INTERNATIONAL AIRPORT

Gulf gateway’s eagerly awaited new terminal to open in 2019. KEY facts Location: Kingdom of Bahrain Airport: Bahrain International Airport Project: New terminal and associated infrastructure Price tag: $1.1 billion Delivery date: 2019 Key players: Bahrain Airports Company (BAC), ADP Ingénierie (ADPI), Hill International, Arabtec, TAV Construction, Fraport The key project of its $1.1 billion Airport Modernisation Programme (AMP), the new […]

WOLFGANG PUCK MAKES SURPRISE VISIT TO HIS RESTAURANT AT SINGAPORE CHANGI

Celebrity chef, Wolfgang Puck, has surprised unwitting travellers at Changi Airport with a visit to his restaurant, The Kitchen by Wolfgang Puck. Located in Terminal 3, Wolfgang headed to the premium casual-dining eatery to meet customers, sign cookbooks, sample dishes and even got stuck-in in the kitchen.  Showcasing the restaurant’s ethos of using only the […]

SMART SECURITY

Jerome de Chassey, Smith Detection’s vice president for Asia-Pacific considers how smarter checkpoints can improve security efficiency and the passenger experience. In the face of increasing passenger numbers, new regulations and ever-evolving threats, airports are constantly challenged to maintain operational and security effectiveness whilst striving to improve efficiency and the overall passenger experience. This demands […]

CHRISTIAN DIOR BOUTIQUE OPENS AT SYDNEY AIRPORT

Sydney Airport has unveiled a Maison Christian Dior boutique in its international Terminal 1, a first for an Australian gateway. Exclusive to Sydney Airport in Australia, the new collection features a stunning suite of scented candles, soaps and 22 fragrances and is housed within an elegant pop-up inside Heinemann Tax & Duty Free. Designed to […]

TOWARDS TOKYO 2020

Amadeus IT Group’s Sarah Samuel considers how technology will help Tokyo’s airports cope with demand during the 2020 Olympic Games. The 2020 Summer Olympic Games in Tokyo represents a significant opportunity for the city and for Japan. The eyes of the world will turn to Tokyo as athletes from across the globe compete for gold […]

TIME FOR CHANGE?

ACI director general, Angela Gittens, provides her thoughts on the allocation of slots at airports and considers how the system could be improved to ensure the most efficient use of a scarce resource. ACI’s World Airport Traffic Forecasts 2017–2040 projects that global traffic will double by 2031. Traffic demand is growing (4.5% average annual growth […]

ON THE SURFACE

Improving surface access is a commercial and environmental challenge facing airports across the globe, write ICF’s Angus Reid-Kay and Rob Rushmer. To focus on airlines and the development of an airport’s route network would provide only a partial view of a gateway’s connectivity. This is because surface access matters, and failure to meet demand on […]

Q1 ENDS ON A HIGH NOTE FOR JORDAN’S QUEEN ALIA INTERNATIONAL AIRPORT

A total of 1.8 million passengers passed through Jordan’s Queen Alia International Airport during Q1 of 2018 – a rise of 8.5% on the corresponding period a year ago. Amman’s gateway to the world also witnessed 16,609 aircraft movements and handled 24,690 tons of cargo throughout the first quarter, marking a 1.8% decrease and 8.8% increase, […]

ACI ASIA-PACIFIC NEWS

Vivian Fung rounds up the latest news from across Asia-Pacific in what has been a busy start to 2018 for the region. Changi Airport Group’s CEO, Lee Seow Hiang, has agreed to step up from first vice president, and assume the role of ACI Asia-Pacific’s president for the remainder of Kerrie Mather’s term, following her […]

MAKING THE RIGHT CONNECTIONS

ASM’s Nigel Mayes and York Aviation’s James Brass tell us more about the economic and social benefits of route development. Route development is the most important activity an airport can undertake, for without air services, an airport is just a strip of concrete. The key asset of all airports, air services define gateways and bring […]

LOCAL COMMUNITIES INVITED TO HAVE THEIR SAY ON FUTURE OF WANAKA AIRPORT

Members of the Wanaka and broader Upper Clutha communities in New Zealand are being encouraged to join in the conversation on the future of Wanaka Airport later this month, to help inform the airport’s future development. A series of interactive community and stakeholder engagement sessions are being held on May 21 and 22 to bring people together […]

LEADING THE WAY

Indian airports shine as Asia-Pacific airports hold on to the top spots in all the global best airport by size categories in ACI’s Airport Service Quality (ASQ) customer satisfaction awards, writes Joe Bates. A host of first time winners and new names taking the honours in the coveted categories for passengers handling over 40 million passengers […]

ACI APA 2018, ISSUE 01

In focus: Connectivity Airport profile: Tokyo Narita Special report: ASQ winners Plus: Security, Industry news and Bahrain’s new T2 Read the online issue: click here View from the top Regional director, Patti Chau, reflects on 2017 and looks forward to another busy and successful year for ACI Asia-Pacific and the region’s airports. News   A snapshot of some of the […]

TOKYO RISING

NAA’s president and CEO, Makoto Natsume, talks to Joe Bates about Narita International Airport’s growth, development and expansion plans ahead of the 2020 Olympic Games in Tokyo. With passenger traffic reaching an all-time high in 2017, a new 3,500m runway and extended operating hours for flight arrivals and departures recently receiving the green light, and […]

ASIA-PACIFIC REGIONAL NEWS

A snapshot of some of the biggest stories from across the region. Incheon’s new Terminal 2 opens for business Incheon International Airport’s new, high-tech Terminal 2 opened for business on January 18, just in time to handle athletes and visitors headed to the 2018 Winter Olympics in Pyeongchang. The 72-gate terminal is the airport’s first […]

VIEW FROM THE TOP

Regional director, Patti Chau, reflects on 2017 and looks forward to another busy and successful year for ACI Asia-Pacific and the region’s airports. It gives me great pleasure to report that 2017 was another successful and fruitful year for ACI Asia-Pacific and the region’s airports, and I have no doubt that we can expect more of the same this […]

HYDERABAD’S CARGO TERMINAL AWARDED WHO’S GOOD STORAGE AND DISTRIBUTION CERTIFICATE

GMR Hyderabad International Airport Ltd. (GHIAL) has announced that its cargo terminal has been certified with the World Health Organisation’s Good Storage and Distribution Practices (WHO-GSDP). Awarded by SGS India, a leader in certifications in pharmaceutical sector, the WHO-GSDP certificate underscores Hyderabad Airport’s commitment to and compliance with Quality management standards and International requirements throughout […]

PLANNING STARTS FOR SINGAPORE CHANGI’S NEW TERMINAL 5

Singapore Changi’s new “mega” Terminal 5 became one step closer to reality today with the the appointment of the Master Building Consultants, comprising three teams, that will provide architectural design and engineering consultancy services for the new complex. Airport operator, Changi Airport Group (CAG), also announced the appointment of the Master Civil Consultants for the T5-related […]

CAMBODIA’S AIRPORTS DEMONSTRATE THEIR ‘GREEN’ CREDENTIALS

Cambodia’s three international airports have renewed their respective Level 1 ‘Mapping’ certification in ACI’s Airport Carbon Accreditation programme. The programme aims to reduce aviation’s greenhouse gas emissions and airport operator, Cambodia Airports, claims that the achievement demonstrates its “strong commitment to coping with the challenges of global climate change”. The programme, independently verified, has four levels of […]

NEW SYSTEMS TO RAPIDLY COOL AIRCRAFT PARKED AT DUBAI INTERNATIONAL AIRPORT’S CONCOURSE C

Dubai International Airport is installing new Pre-Conditioned Air (PCA) systems – capable of rapidly cooling wide-bodied aircraft up to the size of the A380 even in the hot and humid conditions common to Dubai – as part of the upgrade of Concourse C. Designed by Cavotec, the specially designed PCA systems are expected to enhance passenger comfort […]

CHRISTCHURCH AIRPORT TO BE TESTING GROUND FOR NEW AUTONOMOUS VEHICLE

New Zealand’s first on-road testing of fully autonomous vehicles will change up a gear later this year with the inclusion of the first locally designed and built vehicle, which will be tested at Christchurch Airport. The ohmio LIFT will hit the road in a new phase of the trials on private roads at Christchurch Airport. […]

RECORD JANUARY TRAFFIC FIGURES FOR JORDAN’S QUEEN ALIA INTERNATIONAL AIRPORT

Amman’s Queen Alia International Airport (QAIA) welcomed 624,207 passengers in January – a healthy 8.2% upturn on the corresponding month a year ago. Jordan’s gateway to the world also handled 8,074 tons of cargo (+14.8%) and 5,672 aircraft movements (-2.5%) during the month. “We are delighted to kick off the year by welcoming more than […]

QUEENSTOWN AIRPORT REPORTS “STRONG” HALF YEAR RESULTS AND PERFORMANCE

Queenstown Airport Corporation (QAC) has continued its upward growth trajectory, reporting a strong half-year result with a net profit after tax of NZ$8.8 million for the first six months of the 2018 financial year. QAC Board chair, Prue Flacks, said the financial performance was underpinned by sustained passenger growth and increased revenue compared to the […]

EMIRATES’ A380 FLEET TO GROW EVEN BIGGER FOLLOWING LATEST ORDER

Emirates yesterday signed a contract for 20 additional A380 aircraft and 16 options, firming up the Memorandum of Understanding (MoU) that was announced in January. The total agreement for 36 aircraft is valued at $16 billion based on latest list prices. Deliveries are to start as early as 2020. The deal was signed by HH Sheikh […]

NEW FIGURES REVEAL THE ECONOMIC BENEFIT OF NEW CHINESE ROUTES

The value of air routes to China make the news today with Sydney Airport revealing that its new Zhengzhou service will pump A$60 million into the local economy and Heathow claiming that its direct flights to China add £510 million yearly to the UK’s GDP. According to Sydney Airport, Tianjin Airlines’ new service from Zhengzhou […]

F&B OPERATORS SOUGHT FOR NEW TERMINAL AT JEDDAH’S KING ABDULAZIZ INTERNATIONAL AIRPORT

Changi Airports Saudi Arabia (CASA), operator of Jeddah’s King Abdulaziz International Airport (KAIA), today issued the first tranche of Request for Proposals (RFP) for concession space at the new terminal. To offer guests of the new KAIA a unique passenger experience, CASA reveals that it is designing the retail environment by putting passengers at the […]

HONG KONG REFLECTS ON ANOTHER SUCCESSFUL YEAR AND OUTLINES PLANS FOR 2018

A record 72.9 million passengers and five million tonnes of cargo and airmail passed through Hong Kong International Airport in 2017. The annual totals, which represent rises of 3.3% and 9.4% respectively on 2016, were boosted by a 2.2% increase in aircaft movements. Airmail accounted for 112,000 tonnes of the freight handled at Hong Kong […]

INDUSTRY NEWS – GROWTH AND INNOVATION

Asia-Pacific Airports reports on the latest World Business Partner news from across the region. LOOKING GOOD! Bahrain International Airport has a new advertising partner – French-based JCDecaux. Bahrain Airport Company (BAC) says it awarded the contract to the company following a fiercely competitive bidding process in which several of the world’s largest firms participated. The […]

RETIRING ACI ASIA-PACIFIC PRESIDENT KERRIE MATHER TO LEAVE ON JANUARY 31

Retiring managing director and CEO of Sydney Airport, Kerrie Mather, is to step down as president of ACI Asia-Pacific at the end of the month. Mather, who will leave her post at Sydney Airport at the same time, has served on ACI Asia-Pacific’s Regional Board since September 2011 and was elected president in April 2016 for […]

COMBATTING CYBER CRIME

Andy Wall, technical director of cyber security at Atkins, outlines five steps he believes airports can take to create safe and secure cyber environments. Airports have a long history of dealing with ‘traditional’ threats – terrorism, physical attacks and security scares. But as the physical and digital worlds continue to converge, how do they manage […]

A COMBINED EFFORT

ACI World’s head of security, Nina Brooks, considers the importance of creating a strong security culture. Developing a ‘security culture’ is about engaging all staff at all levels of an organisation to embrace common security-driven values and consider security as a priority in all of their work. The aviation community puts much emphasis on the […]

GVK POWER & INFRASTRUCTURE SIGNS CONCESSION TO OPERATE MUMBAI’S NEW GATEWAY

GVK Power & Infrastructure has signed a concession agreement to operate India’s new international airport in Mumbai. GVK, which spearheads the consortium that runs Mumbai’s Chhatrapati Shivaji International Airport, has agreed a 30 year deal to operate Navi Mumbai International Airport. The gateway, currently under construction on a 1,060 hectare site around 35km from Chhatrapati Shivaji […]

COCKPIT CHALLENGE

Alpha Aviation Group’s Bhanu Choudhrie explains why the industry must act now to prevent the future shortage of pilots across the Asia-Pacific region. It might sound dramatic, but the aviation industry is fast approaching a juncture that will come to define its future, the chronic shortage of pilots. Simply put, it has become a victim […]

ACI APA 2017, ISSUE 04

Focus on: Airport Security Airport report: Oman’s airport system Special report: Asia-Pacific’s pilot shortage Plus: IT trends & Global Sustainable Aviation Summit Read the online issue: click here   View from the top Regional director, Patti Chau, reflects on the launch of ACI’s Airport Excellence (APEX) in Security programme and the need for airports to continually grow and adapt the […]

ASIA-PACIFIC REGIONAL NEWS

A snapshot of some of the biggest stories from across the region. CHRISTCHURCH UNVEILS ITS LONG-TERM VISION Expanding and “refreshing” the terminal building to focus on the passenger experience and creating greater operational flexibility are key goals of Christchurch Airport’s vision for 2040. The gateway, which underpins NZ$2.1 billion in regional GDP and is responsible […]

AMBITIONS, GOALS AND CHALLENGES

Joe Bates reports on some of the highlights and lessons learned from October’s Global Sustainable Aviation Summit in Geneva. Aviation’s commitment to the United Nations’ Sustainable Development Goals (SDGs) and biofuels, which are expected to account for 25% of all jet fuel by 2050, were just a few of the topics discussed during the recent […]

ADP INGÉNIERIE WINS NEW CONTRACTS AT FOUR ASIA-PACIFIC AIRPORTS

Groupe ADP, through subsidiary ADP Ingénierie, has won a series of new contracts in the Asia-Pacific region offering design, study and technical assistance to airports in China, Indonesia, Thailand and Vietnam. According to Gratien Maire , CEO of ADP Ingénierie, this series of contracts recognise th company’s “360° of expertise in the airport value chain”. In […]

SHENZHEN AIRLINES BECOMES SEVENTH CHINESE AIRLINE TO SERVE PHNOM PENH

Shenzhen Airlines today launched three weekly services between Shenzhen in China and Cambodian capital, Phnom Penh. Its arrival means that seven Chinese airlines now serve Phnom Penh International Airport. A record one million Chinese passengers flew between China and Cambodia’s three international airports in 2017 – Phnom Penh, Siem Reap and Sihanoukville – and the […]

SEEKING SECURITY

As airports search for ways to make the travel experience safer and more convenient, biometrics may just be the answer, writes Tony Chapman. You enter the airport and walk up to the self-service baggage kiosk where your passport is scanned. Then, a facial recognition camera scans your face and compares it to the biometric data […]

RECORD BREAKING YEAR FOR SINGAPORE CHANGI AS TRAFFIC HITS ALL-TIME HIGH

Singapore Changi Airport set another major milestone today, handling more than 60 million passengers in a calendar year for the first time in its history. Operator, Changi Airport Group (CAG), believes that the achievement underpins the gateway’s status as one of the world’s major air hubs. A celebratory event was held in the transit area […]

INVESTING IN TECHNOLOGY

Airports and airlines will spend nearly $33 billion on IT this year as they bid to enhance their operations and put passengers more in control of their journeys. Airports will invest more money on IT than ever before this year and their commitment to spending big on technology is being matched by the airlines, with […]

NEW ARRIVALS HALL OPENS AT CAMBODIA’S PHNOM PENH INTERNATIONAL AIRPORT

Cambodia’s Phnom Penh International Airport officially opened its new Arrivals Hall and concourse extension today. The facilities were inaugurated by Cambodian Deputy Prime Minister, His Excellency Bin Chhin. Following the completion of a $100-million expansion programme in 2016, this second phase of the investment, totaling $26-million, was initiated to address steadily increasing arrivals and to […]

MUMBAI CHHATRAPATI SHIVAJI OPERATOR AWARDED HEALTH AND SAFETY HONOUR

Mumbai–Chhatrapati Shivaji International Airport operator, MIAL, has been awarded a prestigious ‘Sword of Honour’ by the British Safety Council for its efforts to mitigate health and safety risks at work. The highly-prized accolade was won by GVK-led MIAL for its commitment towards instilling practices that assure a secure and healthy environment for all its stakeholders. In […]

VIEW FROM THE TOP

Regional director, Patti Chau, reflects on the launch of ACI’s Airport Excellence (APEX) in Security programme and the need for airports to continually grow and adapt the way they do business to meet changing passenger demands. Without doubt, one of the highlights of this year’s ACI Africa/ACI World Annual Assembly, Conference & Exhibition in Mauritius was the […]

ACI ASIA-PACIFIC NEWS

Vivian Fung rounds up the latest news from across the region and highlights a few global initiatives. Airports Council International (ACI) and HNA Airport Group Co Ltd signed a new Memorandum of Understanding (MoU) at the recent 27th ACI Africa/World Annual General Assembly, Conference & Exhibition in Mauritius that will see enhanced co-operation between both organisations on […]

AUCKLAND AIRPORT WELCOMES PLANS TO INCREASE FLIGHTS BETWEEN SINGAPORE AND NEW ZEALAND

Auckland Airport has welcomed the announcement by Air New Zealand and Singapore Airlines that they will increase flights on the Singapore to Auckland route. Currently, Air New Zealand and Singapore Airlines are in a joint venture on the Singapore to Auckland route, together operating two daily services.  From October 2018 the airlines will increase to […]

AIR ASTANA SET TO BECOME ONE OF THE REGION’S BIGGEST OPERATORS OF A320NEO AIRCRAFT

Air Astana, the flag carrier of Kazakhstan, is destined to become one of the largest A320neo family operators in Central Asia and CIS over the next three years. The airline became the first operator of this type in the region in 2016 and the fleet will grow to 17 aircraft by 2020.  Air Astana will then operate six A320neo, […]

BIGGER AND BETTER

Oman Airports Management Company (OAMC) CEO, Sheikh Aimen Al Hosni, talks to Joe Bates about the growth and development of the country’s airport system. The Gulf is one of the hottest places on earth for airport development and Oman is no exception to the rule, with the country set to follow the unveiling of a […]

SYDNEY AIRPORT IMPROVES CYCLE AND PEDESTRIAN ACCESS TO TERMINAL 1

Sydney Airport has officially opened a new footbridge and cycleway at the T1 International precinct, providing improved safety and easier access into the precinct for active transport users. The new footbridge and cycleway connects the existing Alexandra Canal shared footpath and cycleway with the P7 multi-storey car park, enabling seamless, elevated access for pedestrians and […]

TIGER DEN OPENS IN SINGAPORE CHANGI AIRPORT’S NEW TERMINAL 4

Emirates Leisure Retail (ELR) has officially opened ‘Tiger Den’ at Singapore Changi Airport’s brand new Terminal 4. The dynamic bar, inspired by the energy and excitement of Singapore’s iconic Tiger Beer, invites passengers to uncage their courageous spirit as the Tiger Den serves up this unmistakable beer with ‘bite’. The menu offers a range of tempting […]

FLYDUBAI PLACES HUGE $27 BILLION ORDER FOR 225 NEW BOEING MAX AIRCRAFT

Dubai-based flydubai today announced a commitment to a $27 billion order for 225 Boeing 737 MAX aircraft to support the growth of its fleet. This is the third aircraft order placed by the airline with Boeing in its eight-year history and follows orders placed in 2008 and 2013. It claims that the deal will support […]

READY FOR TAKE-OFF

NACO’s René Marey takes a closer look at plans to create an airport city at Tehran’s Imam Khomeini International Airport, located at the crossroads between the Middle East and Asia. Iran, one of the last untapped emerging markets, is beginning to open up to international trade and investment again after returning to the global economic […]

ACI APA 2017, ISSUE 03

In the spotlight: Commercial development Airport report: Bangkok Suvarnabhumi Special report: Global airport operators Plus: Regional & World Business Partner news Read the online issue: click here    View from the top Regional director, Patti Chau, reflects on a host of issues ranging from airport networks to industry efforts to make passenger processing more efficient. News A snapshot of some of the biggest stories from […]

TRAFFIC CONTINUES TO RISE AT DUBAI INTERNATIONAL AIRPORT

Passenger traffic at Dubai International Airport (DXB) reached 7.2 million in September, according to a traffic report issued today by operator Dubai Airports. The world’s biggest international passenger traffic welcomed 7,215,182 passengers in September compared to 7,094,738 recorded in the corresponding month last year, an increase of 1.7%. The softening of the growth was mainly due […]

WINNING WAYS

Asia-Pacific Airports discovers that Ever Rich Duty Free plays its part in the customer service success of Taoyuan International Airport. Taoyuan International Airport is fast gaining a reputation for itself as one of the world’s most customer-focused and passenger friendly airports. Indeed, Taoyuan International Airport (TPE) was recently named the best airport in the world […]

QUEENSTOWN AIRPORT APPOINTS NEW COMMERCIAL AND CUSTOMER EXPERIENCE LEADER

Olivia Pierre has joined Queenstown Airport’s senior leadership team as its new general manager for commercial and customer experience. In this new position, Pierre will be responsible for all business activities and relationships related to aeronautical revenue. This includes landing charges and route development, and non-aeronautical revenues ranging from ground leases, parking and ground transport […]

UPWARD TRAJECTORY

Bangkok Suvarnabhumi’s general manager, Sirote Duangratana, talks to Joe Bates about plans to expand the airport after a decade of traffic growth. When Bangkok’s impressive Suvarnabhumi Airport opened just over a decade ago it was envisaged that it would replace the city’s operationally constrained Don Mueang International Airport and have the capacity to cope with […]

ACI ASIA-PACIFIC NEWS

Vivian Fung reports on the latest news, views and events from across the Asia-Pacific region. ACI/ICAO Aerodrome Certification Seminar In June, Sydney Airport facilitated the joint ACI-ICAO Aerodrome Certification Seminar, which attracted over 30 delegates representing airports and civil aviation authorities from Bangladesh, Bhutan, China, India, Indonesia, Iran, Kiribati, Myanmar, Nepal, Papa New Guinea, Samoa, […]

GOING GLOBAL

What Asia-Pacific based companies own, operate or have shares in airports across the world? Joe Bates investigates. Changi Airports International (CAI) World Headquarters: Singapore Airports 100% owned and operated: None. Others: The wholly-owned subsidiary of Singapore Changi operator, Changi Airport Group (CAG), CAI has a 40% share in the consortium responsible for operating Rio de Janeiro’s Tom Jobim […]

HACTL TO HANDLE NEW AVIASTAR-TU FREIGHTER SERVICE TO HONG KONG

Moscow-based carrier, Aviastar-Tu, has appointed Hong Kong Air Cargo Terminals Limited (Hactl) to handle its new freighter services from eastern Russia to Hong Kong. Aviastar-Tu has commenced operations from Tolmachevo to Hong Kong, utilising a Tupolev Tu-204C freighter aircraft with 28,500kg payload and 14 pallet positions.  It plans to increase services to four-times-weekly by the […]

FUNDS FROM SYDNEY AIRPORT’S LOST & FOUND AUCTION TO BOOST LOCAL CHARITIES

Local charity, 107 Projects, has been named the recipient of a A$100,000 major grant using proceeds of the annual Sydney Airport Lost Property Auction. Sydney Airport’s managing director and CEO, Kerrie Mather, said the announcement followed a partnership with Sydney Community Foundation to deliver the proceeds of next week’s Lost Property Auction. The grant furthered […]

VIEW FROM THE TOP

Regional director, Patti Chau, reflects on a host of issues ranging from airport networks to industry efforts to make passenger processing more efficient. The 2017 inductees into the ACI Director General’s Roll of Excellence have been announced, and I am proud to say that the list of airports recognised for delivering outstanding customer service for […]

DRIVING INNOVATION

Ivo Favotto reviews a new study that clearly shows that car parking, so important to the bottom line of most airports, is becoming increasingly innovative and dynamic. Let’s be honest, airport car parking has never been considered on the cool side of airport management and probably never will be despite its obvious importance as a […]

ASIA-PACIFIC REGIONAL NEWS

A snapshot of some of the biggest stories from across the region. Building a dynamic workforce Dubai Airports has launched a pioneering new career development programme aimed at attracting more Emirati women to join its workforce in management roles. It claims that the move reaffirms its commitment to the nation’s female workforce as it wants […]

OUT TO IMPRESS

Due to open any day now, Singapore Changi’s new Terminal 4 promises to be positively surprising with a unique boutique design and host of facilities for passengers to explore. Singapore Changi Airport has set the bar pretty high when it comes to customer service levels and the opening of innovative new facilities, so when it […]

BRISBANE’S ROOFTOP SOLAR ARRAY TO BE TWICE THE SIZE OF MELBOURNE CRICKET GROUND

Brisbane Airport Corporation (BAC) is investing in a major renewable energy Solar PV project capable of generating more than 9,315,000 kilowatt hours a year. The 6MW system, consisting of 22,000 panels spanning an area of 36,000 meters squared or more than twice the size of the Melbourne Cricket Ground (MCG), will be installed across six […]

SYDNEY AIRPORT REVAMPS ITS OFFICIAL LOOKOUT FOR PLANE SPOTTERS

Sydney Airport officially opened the upgraded Shep’s Mound plane spotters’ lookout today, honouring the memory of aviation enthusiast Bruce Shepherd. The airport’s managing director and CEO, Kerrie Mather, said the upgraded lookout recognised the importance of the growing community of aviation enthusiasts that frequently use the site. “Aviation captures the hearts and minds of many […]

QANTAS TO BASE FOUR DREAMLINERS AT BRISBANE AIRPORT

In a major win for the city and state, Qantas Airways has chosen Brisbane Airport (BNE) as its new base for four Boeing 787 Dreamliner aircraft. Qantas CEO, Alan Joyce, flew into Brisbane this morning to announce the exciting partnership alongside Queensland Premier, Annastacia Palaszczuk, and Julieanne Alroe, Brisbane Airport Corporation’s CEO and managing director. […]

BEUMER WINS NEW SHANGHAI PUDONG BAGGAGE HANDLING CONTRACT

BEUMER Group is to provide the baggage handling system (BHS) for the giant new Satellite Terminal at Shanghai Pudong International Airport. Set to open in 2019, the complex will be mainland China’s first airport satellite building and one of largest detached terminals in the world, with 83 departure gates and a floor area of 620,000 square metres. BEUMER was […]

WORLD BUSINESS PARTNERS NEWS – APA 2 2017

World Business Partners in the spotlight New biometrics border control solution for Jakarta gateway Soerkarno-Hatta International Airport’s new Terminal 3 boasts an advanced Automated Border Control (ABC) system provided by the Indonesian Direktorat Jenderal Imigrasi PT Jaya Teknik Indonesia and Vision-Box. The Vision-Box state-of-the-art biometric border control solution consists of 32 vb i-match ABC eGates for […]

ALL ABOUT DATA

New technology continues to provide airports with new sources of data about passenger behaviours than can be used to improve operational efficiency and boost revenues, writes Tony Chapman. You’re rushing to the airport to catch a flight when the service you’ve subscribed to sends a text message. It’s letting you know there’s an accident ahead […]

PLANNING FOR SUSTAINABILITY

Embracing sustainable development will help ensure the long-term futures of airports across the globe, writes Landrum & Brown’s managing consultant, Sara Christen-Hassert. What is sustainability? In most sectors, it’s commonly defined as the balance of environmental, financial, and social goals. Sustainable practices can reduce the environmental impact of developed infrastructure while at the same time creating […]

SPOTLIGHT ON KAZAKHSTAN

How are Kazakhstan’s airports faring and what are the plans for their future development? Lufthansa Consulting’s Askhat Torshin answers the big questions. What are the most recent major developments in Kazakhstan’s aviation sector? Kazakhstan has demonstrated its intention to comply with international standards and accepted IATA’s Operational Safety Audit as a compulsory requirement for the maintenance […]

INTELLIGENT SOLUTIONS

What’s the latest in the world of airport IT? Joe Bates reports back from the recent Air Transport IT Summit. First there was ‘virtual reality’, then we were introduced to ‘augmented reality’ and now we could potentially have ‘mixed reality’ at airports if new HoloLens technology currently being trialled by SITA comes to the market. Initial […]

AUCKLAND AIRPORT APPOINTS CONCEPT DESIGN TEAM FOR NEW TERMINAL

Auckland Airport has confirmed that a Mott MacDonald-led consortium will spearhead the design of its new integrated terminal. The consortium, which also includes Grimshaw, Architectus and Holmes Consulting, has been appointed to concept design a combined domestic and international terminal at the New Zealand gateway.  The project forms part of the airport’s Terminal Development Plan, which […]

ACI ASIA-PACIFIC NEWS

New resolutions, the election of the ACI Asia-Pacific Regional Board for the next three years and committee news make the headlines, writes Vivian Fung. Members voted to adopt two new resolutions at the 12th ACI Asia-Pacific Regional Assembly, Conference & Exhibition in Qatar, calling for ‘mutual support within the airport community’ for ACI’s safety, security and training programmes and another […]

ON THE RADAR

Sunshine Coast Airport’s general manager, Peter Pallot, talks to Joe Bates about his gateway’s expansion plans, route development, green credentials and new investors. There is a saying that good things come to all those who wait, and after waiting nearly half a century to make an impression in the market, Australia’s Sunshine Coast Airport certainly […]

ASIA-PACIFIC REGIONAL NEWS

A snapshot of some of the biggest stories from across the region. Private sector boosting airport development The private sector is becoming increasingly involved in the development of airports across ACI’s Asia-Pacific’s region as many look for funding to build new capacity enhancing infrastructure, according to ACI Asia-Pacific’s regional director, Patti Chau. Talking at ACI’s […]

WARMEST OF WELCOMES

Joe Bates looks back at some of the highlights of ACI Asia-Pacific’s Regional Assembly, Conference and Exhibition in Doha. Qatar’s famed hospitality proved as warm as the temperatures outside throughout a memorable 12th ACI Asia-Pacific Regional Assembly, Conference and Exhibition in Doha. For 400 delegates representing 175 organisations from 54 countries across the globe, the conference […]

ACI APA 2017, ISSUE 02

In the spotlight: Master planning & design Airport report: Sunshine Coast In review: ACI Asia-Pacific’s 12th Regional Conference Plus: IT innovation, regional & WBP news Read the online issue: click here    Making headlines Asia-Pacific Airports editor, Joe Bates, reflects on the fact that there is never a quiet time in the aviation industry. News A snapshot of some of […]

HONG KONG INTERNATIONAL AIRPORT UNVEILS PLANS TO EXPAND AND UPGRADE TERMINAL 1

Hong Kong International Airport today unveiled a series of major enhancements to its existing airport facilities that it claims will increase its handling capacity and “provide a vibrant new experience for passengers”. Airport Authority of Hong Kong (AAHK) CEO, Fred Lam, said: “The enhancement projects for Terminal 1, together with the Three-runway System in 2024, […]

AUCKLAND AIRPORT TO PROVIDE NEW ZEALAND’S FIRST NON-STOP SERVICE TO SOUTH WEST CHINA

Auckland Airport will tonight welcome its first Sichuan Airlines flight direct from Chengdu, China. The new 13-hour direct service provides a seventh direct connection from Auckland Airport to a major Chinese city, and is the first to connect New Zealand directly to south west China. While the Sichuan Province is traditionally famed for its dramatic […]

WELLINGTON AIRPORT’S NEW HOTEL MOVES A STEP CLOSER

Construction on a new NZ$36m hotel at Wellington Airport is now underway following a ground-breaking ceremony. The Honourable Chris Finlayson officially launched the construction of the four-star 134-bed hotel at the northern end of the airport which will be managed by Rydges and include a restaurant, bar and conference facilities. The hotel, which is expected […]

NEW MEDICAL CENTRE OPENS AT AFGHAN GATEWAY

Afghanistan’s Hamid Karzai International Airport has opened its own medical centre.The American Medical Center (AMC), the only non-military medical resource within the airport perimeter, will provide a wide range of healthcare services including primary and acute health consultations and treatments. Operated by Iqarus it will serve contractors from the aviation, catering, engineering and facilities management sectors based in the military segment […]

ASIA-PACIFIC AIRLINES REPORT HEALTHY 5.3% RISE IN PASSENGER NUMBERS DURING BUSY APRIL

Preliminary traffic figures for the month of April, released today by the Association of Asia Pacific Airlines (AAPA), shows encouraging expansion in both international air passenger demand and international air cargo markets, on the back of sustained growth in the global economy. Collectively, the region’s airlines carried an aggregate total of 25.6 million international passengers […]

LOCAL FLAVOURS

Embracing different cultures and reflecting them in its airport facilities is a key consideration for Plaza Premium Lounge, writes Edward Cheng. With arriving early at airports a prerequisite of modern day travel, facilities that provide comfort and entertainment for passengers before they fly can play a key role in customer satisfaction levels, and lounges are […]

ACI ASIA-PACIFIC NEWS

The announcement of ACI Asia-Pacific’s Young Executive of the Year, green initiatives, a new publication and the 2016 traffic figures make headline news, writes Vivian Fung. Surabhi Rana of Mumbai International Airport Pvt Ltd is ACI Asia-Pacific’s Young Executive of the Year for 2017. Rana beat off stiff competition from 15 other candidates to win […]

CATERING TO THE CHINESE

Airports across the globe have introduced a host of different initiatives designed to appeal to Chinese travellers as their passenger numbers continue to rise. Airports across the globe have reacted to rapidly rising passenger numbers from Mainland China by introducing a range of innovative new services just for Chinese travellers. In Europe, Paris CDG recently joined […]

NEW ZEALAND BECOMING A ‘HOT’ DESTINATION FOR BIG SPENDING INDIAN TOURISTS

New Zealand is rapidly becoming a sought after, premium destination for high value free independent travellers (FITs) from India, according to research released today by Auckland Airport.  The report, The Indian FIT and the New Zealand Market, shows the number of Indian visitors arriving in New Zealand has surged 79% over the past five years, […]

ALL HAIL HYDERABAD

Hyderabad’s Rajiv Gandhi International Airport has achieved carbon neutral status (Level 3+) in ACI’s Airport Carbon Accreditation programme. It is the second gateway in the region to achieve the lofty status after Delhi’s Indira Gandhi International Airport. SGK Kishore, CEO of GMR Hyderabad International Airport Ltd (GHIAL), says his gateway’s significant achievement is the result of the […]

INDUSTRY NEWS – LOOKING TO THE FUTURE

Adelaide Airport and Amadeus partner to roll out Australasia’s first fully automated airport management system. With traffic expected to more than double to 18 million passengers annually by 2034, and a vision to become a top tier business centre in Asia Pacific, Adelaide Airport is committed to scaling its airport operations and meeting its growth […]

IN THE MOOD

Is it time for airports to introduce mood managers to ensure the right ambience at airports? Martijn Steur investigates. We are people; we are ruled by the mood we’re in.  When we’re not in a good mood, we are not happy. When we are not happy, we don’t function well. And to make matters worse, […]

DXB ON TARGET TO HANDLE NEARLY 90 MILLION PASSENGERS IN 2017

The world’s busiest international gateway, Dubai International Airport (DXB), continues to grow with a record 22.4 million passengers (+7.4%) passing through its facilities in the first quarter of 2017. The year-to-date total follows a 3.8% rise in passenger numbers in March, the airport handling 7.5 million passengers compared to 7.2 million during the corresponding month a […]

ACI APA 2017, ISSUE 01

In the spotlight: Cultural awareness Airport report: Doha Special report: ASQ Winners Plus: ACI Asia-Pacific news & World Business Partners Read the online issue: click here     View from the top Regional director, Patti Chau, looks forward to ACI Asia-Pacific’s Regional Assembly, Conference & Exhibition in Doha, reflects on some key achievements in 2016 and talks future strategies. News […]

THE NEW DYNAMIC

Outbound travel numbers from Asia-Pacific’s emerging markets will grow twice as fast as those from developed countries over the next five years, according to a new report. China is expected to lead the way as outbound travellers from emerging Asia-Pacific countries outnumber those from the region’s developed nations over the next five years, according to […]

ALL ABOUT RESPECT

Brisbane Airport Corporation’s environment and sustainability manager, Wendy Weir, reflects on its efforts to ensure that it operates a culturally aware gateway. Regardless of how experienced the traveller is or how many air miles they’ve got in the bank, navigating your way around an unfamiliar airport is a stressful experience.  Alleviating passenger stress is a […]

ACI’S AIRPORT CARBON ACCREDITATION PROGRAMME GOING FROM STRENGTH TO STRENGTH IN ASIA-PACIFIC

ACI Asia-Pacific is confident that the ever growing list of Asia-Pacific airports joining aviation’s airport carbon accreditation programme demonstrates the region’s commitment to the environment.Last week in Doha, Qatar, 11 Asia-Pacific airports received their Airport Carbon Accreditation Certificate at the ceremony held alongside the 12th ACI Asia-Pacific Regional Assembly, Conference & Exhibition. Airports recently accredited or upgraded under the […]

EMBRACING OUR DIFFERENCES

Chris Crampton, chairman of the UK and Ireland Chapter of the Pacific Asia Travel Association (PATA), considers the importance of cultural awareness in the Asia-Pacific region. Beyond a basic desire for a beach, travel is a way of broadening the mind and having new experiences. The more we travel, the more we see and, perhaps most […]

THAT WINNING FEELING

Asia-Pacific gateways once again lead the way in ACI’s Airport Service Quality (ASQ) customer satisfaction awards, winning all the global best airport by size categories. There is clearly no stopping Asia-Pacific’s airports which once again demonstrated their customer service credentials by winning a host of awards in ACI’s annual Airport Service Quality (ASQ) passenger satisfaction survey. […]

MAKING AN IMPRESSION

How is Hamad International Airport faring three years after opening? Chief operating officer, Badr Mohammed Al-Meer, brings Joe Bates up to speed. It maybe just three years old but Qatar’s new gateway to the world, Hamad International Airport (HIA), has already made a big impression for its design, state-of-the-art facilities, IT innovation and reputation for delivering top quality […]

ASIA-PACIFIC REGIONAL NEWS

A snapshot of some of the biggest stories from across the region.  First anniversary for Dubai International’s Concourse D Dubai International Airport (DXB) celebrated the first anniversary of its impressive Concourse D on February 24, with Dubai Airports revealing that it handled 16.6 million passengers during its first year of operations. It represents the final […]

VIEW FROM THE TOP

Regional director, Patti Chau, looks forward to ACI Asia-Pacific’s Regional Assembly, Conference & Exhibition in Doha, reflects on some key achievements in 2016 and talks future strategies. We are back in the Middle East for this year’s ACI Asia-Pacific Regional Assembly, Conference & Exhibition, and as with previous hosts from the region – most recently, […]

HYDERABAD LAUNCHES NEW CUSTOMER SERVICE PROGRAMME

Hyderabad’s Rajiv Gandhi International Airport has unveiled 50 new passenger service associates (PSAs), whose sole task is to assist and help travellers as they journey through the fast growing Indian gateway. The initiative is the first launched under the airport’s new ‘Passenger is Prime’ programme, which aims to further enhance Hyderabad’s already growing reputation for providing […]

TRAFFIC RECORDS KEEP TUMBLING AT DUBAI INTERNATIONAL AIRPORT

Passenger traffic at Dubai International Airport (DXB) continued to grow steadily in February rising 8.8% to 6.9 million, according to the monthly traffic report issued by Dubai Airports today. The operator said this brings the total year to date passenger traffic at DXB to close to 15 million, a robust growth of 9.3% compared to […]

SYDNEY AIRPORT PRAISED FOR IMPROVED SERVICE QUALITY RATING

Sydney Airport has welcomed the 2015-16 Australian Competition and Consumer Commission (ACCC) Airport Monitoring Report, which highlight its increase in its overall quality of service rating and ongoing aeronautical investment during a time of significant passenger growth. Airport managing director and CEO, Kerrie Mather, believes that the results reflect the gateway’s strong collaboration with stakeholders […]

ASIA-PACIFIC AIRPORTS LEAD THE WAY IN ACI’S AIRPORT SERVICE QUALITY (ASQ) AWARDS

There is clearly no stopping Asia-Pacific’s airports which once again demonstrated their customer service credentials by winning a host of awards in ACI’s annual Airport Service Quality (ASQ) passenger satisfaction survey. Bigger and better than ever with more airports participating (318) and more award categories than before, a record-equalling 62 gateways were recognised for their […]

HONG KONG CARGO HANDLER BECOMES FIRST AT AIRPORT TO RECEIVE PHARMA HANDLING CERTIFICATION

Hactl has has become the first cargo handler at Hong Kong International Airport to obtain IATA CEIV Pharma certification. Hong Kong Air Cargo Terminals Limited (Hactl) claims that its certification is the result of an initiative sponsored by Hong Kong Airport Authority, in which all relevant industry players at the airport will undergo validation for the IATA […]

SWEET SUCCESS

Asia-Pacific Airports discovers that confectionery remains an important product in airport duty free shops across the globe. A new study by the Tax Free World Association (TFWA) has highlighted the important role that confectionery plays in attracting customers to duty free and travel retail across all categories.  The report, which is part of the TFWA Category […]

INDUSTRY NEWS

A special report from Siemens about its baggage handling contract at Guangzhou Baiyun and Saudi Arabian success for Lagardère Travel Retail. Fast and efficient Guangzhou Baiyun and Incheon are the latest Asia-Pacific hubs to select Siemens to install innovative baggage handling systems. Siemens’ tray technology is in great demand at large transfer hubs across the […]

ENVIRO REPORT

Asia-Pacific Airports finds out more about the pioneering environmental efforts of Brisbane, Delhi–Indira Gandhi, Hong Kong and Sydney airports. Brisbane Airport has issued its first ever sustainabilty report demonstrating how it addresses its responsibilities to customers, partners, shareholders and community in a sustainable manner without adverse environmental or community impacts. The FY16 Sustainability Report, developed under the Global Reporting Initiative […]

FLYING DOCTORS COMING TO DARWIN INTERNATIONAL AIRPORT

Darwin International Airport (DIA) is set to become the home of the 25th aeromedical base for the Royal Flying Doctor Service (RFDS). The RFDS has been evacuating patients from Central Australia and the Kimberley region to Royal Darwin Hospital for almost 80 years, utilising a combination of hangar sub-lease and shared access arrangements with general aviation […]

SPOTLIGHT ON SECURITY

Cameron Mann, Smith Detection’s global markets director for aviation, talks to Asia-Pacific Airports about some of the key security challenges and opportunities facing airports today. Can airports ever be 100% safe from terrorist attack? This implies no risk and this is simply not the case. However, airports are actively taking steps to improve their security […]

IN THE KNOW

ACI World’s head of Airport Service Quality (ASQ), Dimitri Coll, discusses the publication of a new guide designed to help airports better understand passenger profiles and motivations. We have launched an innovative new guide called ACI passenger personas: A new approach to passenger profiling, which is designed to support airports in developing a deeper understanding of the […]

THE TRUTH IS OUT THERE

Brüel & Kjær’s Mike Rikard-Bell discusses how technology is helping keep residents informed of aviation’s noise mitigation efforts and dispel the misconception that ‘annoyance’ is simply about exposure. It’s over 25 years since Canadian mining executive, Jim Cooney, coined the phrase “Social Licence to Operate” that has become a rallying cry for progressive businesses, nowhere more so than […]

ENJOY THE RIDE – HARLEY-DAVIDSON ARRIVES AT MUMBAI-CHHATRAPATI SHIVAJI INTERNATIONAL AIRPORT

Harley-Davidson’s first merchandise-only showroom, Mach-1, has joined the growing list of global brands in Mumbai–Chhatrapati Shivaji International Airport’s Terminal 2. According to the airport, the 500sq ft showroom will “give travellers an opportunity to shop for authentic Harley-Davidson merchandise while on-the-go”. The store located at T2 departures is designed with an industrial look, open ceiling, […]

UNIQUELY NEW ZEALAND

Gez Johns provides an update on the ongoing upgrade and expansion of the terminal building at Auckland International Airport. Once considered something of an outlier in the Pacific, Auckland Airport is rapidly becoming an aviation hub – one Airbus predicts will be welcoming over 10,000 long-haul passengers a day by 2030.  In its most recent […]

SYDNEY AIRPORT LAUNCHES REAL-TIME FLIGHT INFO SERVICE FOR PASSENGERS

Sydney Airport has launched an innovative new service offering tailored, real time flight information to passengers via social media to further enhance the customer experience. The airport has partnered with software provider TIC, whose BizTweet platform connects passengers with airports through social media.   Passengers flying to or from Sydney Airport can keep up to […]

THE NEXT STEP

Asia-Pacific Airports finds out more about the blueprint for a pioneering aerotropolis development at Kuala Lumpur International Airport. Malaysia Airports has unveiled plans for what it claims is its “most exciting endeavour” to date, the creation of a huge, national economy boosting aerotropolis at Kuala Lumpur International Airport (KLIA). Identified as one of the strategic pillars […]

CHINA’S AIRPORTS CONTINUE TO INVEST IN NEW TECHNOLOGY

The latest Airport IT Trends Survey reveals that China’s airports continue to invest in new capacity enhancing technologies.  The world’s airports are expected to invest more than $9 billion on IT this year and with China’s travel boom showing no signs of slowing down, the nation’s gateways are expected to continue to turn to technology […]

OUT TO IMPRESS

With plans for a three runway system, Terminal 4 nearing completion and a seemingly never ending desire to introduce innovative new services, these are exciting times for Singapore Changi Airport, writes Joe Bates. When frequent travellers are asked to name their favourite airports, Singapore Changi invariably gets a mention, and more than 530 awards since its […]

HONG KONG INTERNATIONAL AIRPORT REPORTS STRONG 2016 TRAFFIC GROWTH

Hong Kong International Airport handled an all-time high of 70.5 million passengers (+2.9%), 411,530 aircraft movements (+1.4%) and 4.5 million tonnes of cargo (+3.2%) in 2016.   Fred Lam, CEO of Airport Authority Hong Kong, says: “We are delighted to see another record breaking year of growth, and we must thank our more than 73,000 colleagues […]

ACI ASIA-PACIFIC NEWS

It was a busy end to 2016 for ACI Asia-Pacific with a series of events, visits and other initiatives taking place across the region, writes Vivian Fung. October’s ACI Asia-Pacific Small and Emerging Airports Seminar was hosted in Siem Reap by Cambodia Airports and attracted close to 200 aviation executives from across the region. Cambodia’s Secretary […]

ASIA-PACIFIC REGIONAL NEWS

A snapshot of some of the biggest stories from across the region. Shape of things to come in Shenzhen  Shenzhen Bao’an International Airport’s new Satellite Concourse promises to be one of the most memorable in China if this artist’s impression of the future becomes reality. Designed to serve up to 22 million passengers annually, the […]

BACK TO THE FUTURE

Asia-Pacific Airports editor, Joe Bates, reflects on some of the success stories of 2016 and the need for new infrastructure to meet future demand. The end of one year and the start of another is always a good time to reflect on what has happened over the last 12 months and look forward to the challenges […]

NEW CROCS STORE OPENS IN MUMBAI-CHHATRAPATI SHIVAJI’S TERMINAL 2

Crocs has opened its first Indian travel retail store in Mumbai-Chhatrapati Shivaji International Airport’s Terminal 2. Following the success of the travel retail store format at other international airports, the brand decided to bring its business to the expansive retail area at the gateway’s iconic new terminal. According to operator MIAL, the outlet is “perfectly located […]

TRENDY NEW F&B OUTLETS OPEN AT PERTH AIRPORT

Emirates Leisure Retail (ELR) is celebrating the opening of two new F&B outlets in Perth Airport’s Terminal 1 forecourt – The Crafty Swan Kitchen and Bar, and Juice Bean Co. It says that the new outlets are key milestones in the airport’s vast, A$1billion redevelopment project. According to ELR, The Crafty Swan and Juice Bean […]

ALICE SPRINGS AIRPORT TO CELEBRATE 25TH ANNIVERARY OF TERMINAL BUILDING TOMORROW

Alice Springs Airport will celebrate the 25th anniversary of the opening of its terminal tomorrow. Opened on December 8, 1991, to much fanfare, the complex is designed to handle up to 1.2 million passengers per year. And with a roof area covering over 13,000 square metres, it is still one of Central Australia’s largest commercial buildings. Tomorrow, […]

WHAT PASSENGERS WANT

Passengers continue to embrace new technology, according to 2016 Passenger IT Trends Survey. It should come as no surprise to learn that we love IT and continue to embrace it in increasing numbers, the findings of SITA’s 2016 Passenger IT Trends Survey revealing that a staggering 92% of today’s passengers use self-service technology to book […]

WORLD BUSINESS PARTNERS NEWS: APA3 2016

World Business Partners in the spotlight. Jacobs to work on Forrestfield Airport Rail Link Jacobs Engineering Group is acting as a client-side technical advisor to the Western Australia Public Transport Authority (PTA) for the A$2 billion Forrestfield Airport Rail Link. The new train line will connect Forrestfield to the city, opening up Perth’s eastern suburbs to […]

ACI APA 2016, ISSUE 04

In the spotlight: Design & Build Airport report: Singapore Changi In focus: Customer service Plus: Confectionery, Enviro report & Industry news Read the online issue: click here     Back to the future Asia-Pacific Airports editor, Joe Bates, reflects on some of the success stories of 2016 and the need for new infrastructure to meet future demand. News A snapshot […]

DESIGN & BUILD: IBRAHIM NASIR INTERNATIONAL AIRPORT

Spotlight on Male’s Ibrahim Nasir International Airport development. KEY facts Airport: Malé, The Maldives Project: New terminal, runway, cargo facilities and fuel farm. Delivery date: 2019 Key players: Beijing Urban Construction Group (BUCG); Saudi Bin Laden Group. Male’s Ibrahim Nasir International Airport, the capital city gateway of the Island nation of the Maldives, has started work on the biggest […]

ROUTE ONE

Joe Bates reviews the 2016 route development success of a handful of the region’s airports. A good route network is the life’s blood of any airport and the successful addition and development of new airlines, services and destinations can be transformational for a gateway in terms of its stature, economic impact and public perception. It is probably not […]

BIGGER AND BETTER

Asia-Pacific Airports magazine turns the spotlight on Hong Kong International Airport’s multi-billion dollar third runway project. Hong Kong International Airport has begun construction work on the new three-runway system (3RS) that it believes will guarantee its long-term success. The airport, which currently has two runways, claims that a third is vital to ensure that it is […]

DUBAI (DXB) ON TARGET TO RETAIN STATUS AS THE WORLD’S BUSIEST INTERNATIONAL HUB

Dubai International Airport (DXB) welcomed 6.4 million passengers (+2.7%) in October, according to the monthly traffic report issued today by operator Dubai Airports. Year to date, passenger numbers at DXB have risen 6.8% to 69.3 million compared to 64.9 million recorded during the first ten months of 2015.  Eastern Europe led the pack again as […]

CULTURE CLUB

Robbie Gill, managing director of The Design Solution, explains why he believes that every airport needs to express a ‘sense of place’. If you want to grab the attention of any busy airport manager, the words ‘non-aeronautical revenue’ will usually do the trick, especially when combined with the promise of new, smarter and more effective […]

NEW SELF SERVICE TECHNOLOGY FOR MANILA’S NINOY AQUINO INTERNATIONAL AIRPORT

Manila’s Ninoy Aquino International Airport has selected SITA as its key IT partner as it looks to invest in new common use, self-service technology to improve its operational efficiency and support IATA’s Fast Travel programme. Operated by Manila International Airport Authority (MIAA), the airport is the main international gateway to the Philippines with more than 37 million […]

STRIVING FOR MORE

Kirsten O’Neill, customer experience research manager at Dubai Airports, talks to ACI World’s Sevda Fevzi about the benefits of the Airport Service Quality (ASQ) benchmarking programme. How and why did your airport join ASQ? Nowadays, more often than not, what identifies an airport in the customer’s mind is the overall airport experience. Indeed, the experience […]

PASSENGER TRAFFIC SOARING AT DUBAI WORLD CENTRAL

Dubai World Central–Al Maktoum International Airport (DWC) continues to grow as a gateway, handling 191,950 passengers in the third quarter of 2016 – up 161% on the corresponding period a year ago. The huge upturn, from the admittedly modest Q3 2015 total of 73,466 passengers, makes it one of the fastest growing airports in the […]

BUILDING LOYALTY

What do airport retailers and F&B operators have to do to win over customers and convince them to return again and again? Clare Williams investigates. With duty free and travel retail sales set to top $100 billion by 2023, according to the latest data from Generation Research, it makes sense for airports to make the best of […]

WORLD BUSINESS PARTNERS NEWS: APA4 2015

World Business Partners in the spotlight. Beca spearheads Queenstown upgrade Queenstown Airport has started work on a NZ$17 million series of major airfield infrastructure improvements designed to pave the way for evening flights in winter 2016 and improve the overall safety and efficiency of operations. The airport’s main runway will be widened by 15 metres […]

BEST INTENTIONS

Joe Bates takes a closer look at some of the latest and most innovative customer focused initiatives unveiled at the region’s airports.  From Incheon’s ice rink, Singapore Changi’s ‘Social Tree’ and roaming airport ambassadors in Dubai and Hong Kong, there is no doubting that the region’s airports continue to lead the world when it comes […]

AUSTRALIAN FIRSTS

Kerrie Mather, Sydney Airport’s managing director and CEO and new president of ACI Asia-Pacific, talks to Joe Bates about the growth and development of Australia’s busiest gateway. Like most Australians, Kerrie Mather is used to travelling as, to use her words, “Australia is a big country at the bottom of the world” and to get anywhere […]

ACI ASIA-PACIFIC NEWS

Vivian Fung rounds up all the latest news from ACI Asia-Pacific, including a report on its participation at the 53rd ICAO Conference of Directors General of Civil Aviation, Asia and Pacific Region. A busy few months for ACI Asia-Pacific culminated in representing the interests of our member airports at the 53rd ICAO Conference of Directors General […]

ASIA-PACIFIC AIRPORTS NEWS

 A snapshot of some of the biggest stories from across the region. Changi’s vision of the future Singapore Changi’s new Terminal 4 will provide passengers with a vision of the future in terms of its implementation of self-service facilities, according to operator, Changi Airport Group (CAG). “Based on current trends, airports of the future will […]

TRANSFORMING THE PASSENGER EXPERIENCE

Recognising the positive impact wayfinding has on passengers can help airports better manage their customer experience and boost revenues, writes James Ackomann. Being able to navigate your way through any building is important. If that building is an airport moving millions of passengers through often-unfamiliar environments, processes, procedures and languages, the need for good wayfinding […]

GUCCI TO JOIN THE LIST OF NEW HIGH-END BRANDS IN SYDNEY’S REVAMPED TERMINAL 1

Sydney Airport has announced that Italian luxury brand Gucci will join the airport’s newly transformed T1 International fashion precinct in early 2017 in an Australian airport first. Established in Florence in 1921 and now one of the world’s most distinguished fashion brands, Gucci will join a premium collection of 13 new brands at Sydney Airport, […]

HONG KONG INTERNATIONAL AIRPORT FURTHER REDUCES CARBON FOOTPRINT

Hong Kong International Airport is today celebrating another major environmental milestone – reducing its carbon intensity by 25.6% per passenger or 100kg of cargo in 2015, compared with 2008 levels. This achievement surpassed the original target of reducing carbon intensity by 25%, set in 2010.  Operator Airport Authority Hong Kong and its business partners have […]

VIEW FROM THE TOP

ACI Asia-Pacific regional director, Patti Chau, reflects on the organisation’s growing membership, activities and recent initiatives. Asia-Pacific has long been ACI’s fastest growing region for traffic growth, and I am pleased to report that our membership numbers continue to rise as well and now stand at 104 members, which between them operate 581 airports in 48 […]

ACI APA 2016, ISSUE 03

In the spotlight: Customer service Airport report: Sydney Future build: Hong Kong and the Maldives Plus: Route development and World Business Partners Read the online issue: click here   View from the top ACI Asia-Pacific regional director, Patti Chau, reflects on the organisation’s growing membership, activities and recent initiatives. News A snapshot of some of the biggest stories from across […]

VIETNAM’S AIRPORT AMBITIONS HELPED BY MOU WITH DUTCH COMPANIES

Vietnam’s ambition to become a regional hub for passenger and cargo traffic has been boosted by a Dutch-Vietnamese government programme to co-operate on aviation and airport development across the country. Earier today a Memorandum of Understanding (MoU) was signed by Civil Aviation Authority of Vietnam (CAAV) director, Lai Xuan Thanh, and Royal HaskoningDHV’s director and […]

DUBAI AIRPORTS TO BUILD WORLD’S FIRST TIER III MODULAR DATA CENTRE COMPLEX

Dubai Airports will partner with Huawei to design and build the world’s first Tier III certified Modular Data Centre Complex (MDCC) at Dubai International Airport (DXB). The new facility will serve the world’s busiest international airport. On average, almost 230,000 passengers pass through DXB per day and growing towards 325,000 per day by 2023, making […]

ASIA-PACIFIC’S AIRLINES WELCOME ICAO’S DECISION FOR A GLOBAL CARBON OFFSETTING SCHEME FOR AVIATION

The Association of Asia Pacific Airlines (AAPA) has welcomed ICAO’s decision to put in place the world’s first carbon offsetting scheme for any global sector. “The aviation sector has committed to ambitious environmental targets, and has been successfully pursuing a four pillar strategy including technology, operations and infrastructure improvements,” says AAPA director general, Andrew Herdman.  “This landmark […]

NEW F&B OUTLET OPENS IN ‘CHILL OUT ZONE’ AT HYDERABAD

Hyderabad–Rajiv Gandhi International Airport has unveiled a new ‘chill-out zone’ for passengers based around its new Island Café & Bar. According to operator, GMR Hyderabad International Airport Ltd (GHIAL), its addition offers international departing passengers with an “exciting options of food and beverages in an innovatively carved out ambience making their visit at Hyderabad Airport worth cherishing”. […]

EVERYONE’S A WINNER!

Australia’s spectacular Gold Coast was the venue for this year’s Airport Service Quality (ASQ) awards ceremony for the world’s most customer friendly airports. ACI’s Airport Service Quality (ASQ) customer satisfaction benchmarking programme is 10 years old this year and it marked the occasion with a record number of awards. Indeed, it was a case of […]

NEWS

Vivian Fung provides an update on ACI’s Airport Carbon Accreditation programme, which is now so popular in Asia-Pacific that a quarter of all passengers pass through a certified gateway. Maldives milestone The construction contract for the new $800 million terminal at Ibrahim Nasir International Airport in the Maldives has been awarded to the Saudi Binladin […]

SHOPPING FOR CANDY AT BAHRAIN INTERNATIONAL AIRPORT

Bahrain International Airport looks a little more colourful today following the opening of a Candy Cloud outlet. Unveiled by Bahrain Duty Free, the 60sqm store is located on the main passenger walkway of the departures retail area and, according to its operator, is home to “top toy and confectionery brands, and the range is aimed at […]

GOING FOR GOLD

Agility and collaboration were predominant themes at the 11th ACI Asia-Pacific Regional Assembly, Conference & Exhibition held on Australia’s sun-drenched Gold Coast, with panels around technology, passenger experience, security and sustainability emerging as major topics. The prevailing themes were robustly discussed in three days of presentations and panels to 610 delegates from 52 countries and vividly demonstrated […]

ZHENGZHOU TAKES OFF

John Kasarda tells us more about the exciting plans to create a dynamic economic zone around Zhengzhou Xinzheng International Airport in China’s Henan Province. China’s mushrooming air traffic has led to an airport construction boom that in the last five years alone has led to more than $43 billion being invested in modernising and expanding […]

PASSENGER TRAFFIC CONTINUES UPWARD TRAJECTORY AT DUBAI INTERNATIONAL AIRPORT

Passenger traffic at Dubai International has exceeded all previous records in July surging to an historic high of 7.6 million, according to the monthly traffic report issued by operator Dubai Airports today. Passenger numbers in July totalled 7,616,792 compared to the 6,682,676 handled in July 2015, a significant increase of 14%.  During the first seven […]

ACI APA 2016, ISSUE 02

In the spotlight: India’s airport system Highlights of the Regional Assembly, Conference & Exhibition Winning feeling: The ASQ awards ceremony Plus: Zhengzhou’s aerotropolis & South East Asia’s LCCs Read the online issue: click here   Never ending challenges Asia-Pacific Airports editor, Joe Bates, reflects on the strength of the aviation industry to overcome adversity and previews this India focused […]

WORK BEGINS ON HONG KONG INTERNATIONAL AIRPORT’S NEW THREE RUNWAY SYSTEM

Construction of the new Three-Runway System (3RS) at Hong Kong International Airport started today. The eight-year construction of 3RS is expected to be completed in 2024, with the commissioning of the new runway in 2022. Jack So Chak-kwong, chairman of the Airport Authority of Hong Kong; professor Anthony Cheung Bing-leung, Hong Kong’s Secretary for Transport […]

WORLD BUSINESS PARTNERS NEWS

World Business Partners in the spotlight Room with a view Plaza Premium Group has opened the only airport transit hotel in the world to be equipped with an outdoor swimming pool, jacuzzi and pool side bar at Singapore Changi. Called Aerotel and located close to Gate 41 on Level 3 of Terminal 1, it is […]

BUILDING BONDS

Joe Bates finds out more about the rapidly growing trend of ‘sister airport agreements’ between Asia-Pacific gateways and their counterparts across the globe. While ‘sister’ agreements between airports are not exactly a new phenomenon, the movement appears to have gained traction across the region in the first quarter of the year with a number of […]

WINNING HEARTS AND MINDS

Harnessing the power of aviation’s information age to improve the passenger experience is key to customer satisfaction, writes Rockwell Collins’ Andrew Seow. According to IATA, 2015 witnessed the strongest surge in air travel demand in five years with international passenger traffic across the globe rising by 6.5% and by a healthy 8.2% in Asia-Pacific. Indeed, […]

EXPANSION PROJECT STARTS AT IBRAHIM NASIR INTERNATIONAL AIRPORT IN THE MALDIVES

Maldives Airports Company Ltd (MACL) ia celebrating the start of the expansion project at Ibrahim Nasir International Airport. The expansion programme, being carried out in collaboration with the the Beijing Urban Construction Group (BUCG), will add a 3,400m runway, new 12,000 tons per annum capacity cargo complex and new fuel farm. The fuel farm will have a storage […]

CONNECTING AUSTRALIA

Australian Airports Association’s policy manager, Simon Bourke, considers the national importance of aviation and some of the opportunities and challenges faced by the country’s gateways. Australia’s network of airports spread across major urban centres and regions form an integral part of the national economic infrastructure and are critical to connecting communities and enhancing broader economic […]

DESIGN & BUILD – MACTAN-CEBU INTERNATIONAL AIRPORT

Work is underway on the new Terminal 2 at Mactan-Cebu International Airport. KEY facts Airport: Mactan-Cebu International Airport Project: New Terminal 2 Key players: GMR-Megawide Cebu Airport Corporation (GMCAC), Integrated Design Association (IDA), Budji Layug + Royal Pineda Design Architects, Kenneth Cobonpue Asia Completion: February 2018 A concrete pouring ceremony earlier this year marked the start of the construction of the […]

SPOTLIGHT ON MYANMAR AND VIETNAM

Asia-Pacific Airport’s editor, Joe Bates, reviews some of the exciting capital investment projects planned for airports in Myanmar and Vietnam. With traffic across Asia-Pacific rising by 8% to 2.67 billion passengers in 2015, there is little doubt that the region remains one of the global hotspots for traffic growth and is likely to remain so for the […]

LOOKING TO THE FUTURE

Joe Bates catches up with new Queensland Airports Limited CEO, Chris Mills, to find out how he has fared in his first six months in the role and learn more about some ambitious development plans. It is still early days in the role for new Queensland Airports Limited boss, Chris Mills, who in many ways […]

ACI ASIA-PACIFIC NEWS

Vivian Fung reports on the latest news and events from across the Asia-Pacific region. Macau International Airport’s marketing department director, Eric Fong, and chairman of the executive committee, Dr Deng Jun, joined ACI Asia-Pacific’s regional director, Patti Chau, and CAPA executive chairman, Peter Harbison, at the Opening Ceremony of the 2015 ACI Small and Emerging Airports […]

HAPPY TALK!

Pacific Asia Travel Association’s regional director-Pacific, Chris Flynn, reflects on the changing dynamics of Asia-Pacific tourism. It’s a well known fact that travel to, from, and within the Asia-Pacific region has undergone a huge surge in recent times. Changes in airline operating models, the establishment of new carriers, improved infrastructure and increased investment have all […]

A LOOK BACK AT 50 YEARS OF OPERATIONS AT AUCKLAND INTERNATIONAL AIRPORT

Auckland International Airport is 50 years old this year, and as our historic old photos show, it has always been popular with the locals. Talking earlier this year about the gateway reaching its half century, chief executive, Adrian Littlewood, enthused: “Fifty years is a long time and an important milestone worthy of celebration. “New Zealand […]

DUBAI WORLD CENTRAL (DWC) WELCOMES GIANT ANTONOV 225 FREIGHTER

The world’s largest aircraft, the giant Antonov 225, has made a flying visit to Dubai World Central–Al Maktoum International Airport. The aircraft, named Mriya – which means Dream in Ukrainian – made stops in Australia, Turkey and Malaysia before touching down in Dubai yesterday. It left for Leonardo da Vinci–Fiumicino Airport in Italy this morning. […]

WELCOME ABOARD!

Asia-Pacific Airports takes a closer look at what’s in store for passengers using Dubai International Airport’s new $1.2 billion Concourse D. After months of intensive testing and a successful operational trial involving 2,000 members of the public, Dubai International Airport (DXB) celebrated another milestone moment on February 24 with the official opening of its new Concourse D. […]

KERRIE MATHER ELECTED AS NEW PRESIDENT OF ACI ASIA-PACIFIC

Sydney Airport’s CEO, Kerrie Mather, is the new president of ACI Asia-Pacific with immediate effect, succeeding the retiring Dennis Chant. Mather was elected president at ACI Asia-Pacific’s annual Regional Assembly, Conference & Exhibition, which this year is taking place in the Australian glitter strip of the Gold Coast. Commenting on her new role, Mather said: […]

ROLL OF HONOUR

The introduction of new categories and the results in others being too tight to call means that a record-breaking 62 airports won awards in ACI’s Airport Service Quality (ASQ) customer satisfaction survey for 2015, with Asia-Pacific airports once again dominating the global sections. Indeed, the region’s airports won all of the global by size categories, […]

ACI APA 2016, ISSUE 01

Focus on: The importance of Aviation In the spotlight: Queensland Airports Limited Special report: ASQ Winners Plus: Game changing IT and New infrastructure Read the online issue: click here   View from the top Regional director, Patti Chau, reflects on some achievements, goals and milestones ahead of ACI Asia-Pacific’s Regional Assembly, Conference & Exhibition in the Gold Coast. News A […]

GOOD TIMES

I Prabhakara Rao, CEO of Delhi’s Indira Gandhi International Airport, talks to Joe Bates about the impact of Terminal 3, customer service and the importance of being environmentally friendly. In many ways Delhi’s Indira Gandhi International Airport hasn’t looked back since the 2010 opening of its award-winning Terminal 3. Indeed, the airport has enjoyed the […]

BOLD AMBITIONS

Joe Bates reports on the continued growth and development of Dubai’s airport system, which includes plans to make Al Maktoum International–Dubai World Central (DWC) one of the most high-tech gateways on the planet. The region’s newest gateway, Al Maktoum International–Dubai World Central (DWC) continues to grow and evolve, in late October welcoming the launch of […]

THE HEAT IS ON

Asia-Pacific Airports takes a closer look at how some of the Gulf region’s other airports are faring in terms of traffic growth and infrastructure development. When we wrote about the massive amount of investment taking place in the Gulf region in 2010, we said that it was one of the hottest places on earth for […]

THE X FACTOR

What does Abu Dhabi International Airport’s new Midfield Terminal Building have in store for passengers? Joe Bates investigates. There is a saying that the best things in life are worth waiting for, and in the case of Abu Dhabi International Airport’s new Midfield Terminal Building (MTB) this is certainly true, as it will transform the […]

THE BIG IT SPEND

Joe Bates discovers that China’s airports continue to invest in new service and capacity enhancing technology. China’s progress towards an airport experience for passengers that rivals other major airports around the world is starting to take shape on the back of increasing investment in technology, according to the latest Airport IT Trends Survey. For although […]

HIGH-FLYER

Air Astana’s president and CEO, Peter Foster, reveals the secrets of his airline’s success and reflects on 10 years in the hot seat. What is the secret formula behind Air Astana’s profitability? We concentrate on three areas. The first is cost control, based on high fleet utilisation and low fixed cost, including some flexible labour contracts […]

DESIGN & BUILD: CHENGDU, HONG KONG, SHANGHAI IN CHINA AND JEJU IN SOUTH KOREA

Spotlight on ADPI’s projects in China and South Korea. Winning the contract to design the new 100mppa capacity Beijing Daxing International Airport appears to be just the start for ADP Ingénierie  (ADPI) in China, which continues to expand its business interests across the country. Indeed, in addition to Bejing Daxing, ADPI – a wholly-owned subsidiary […]

ALL SYSTEMS GO!

The next phase in the growth of Hong Kong International Airport is now cleared for take-off following approval of a major redevelopment based around a third runway, writes Peta Tomlinson. Landmass-wise, Hong Kong is one of the smallest world cities, but it has always had a big vision. Nowhere is this more evident than in […]

THE FUTURE IS BRIGHT

The region’s first ten years have set a strong foundation for the future, writes ACI Asia-Pacific president, Dennis Chant. At this year’s annual Regional Assembly, Conference and Exhibition at the Dead Sea, Jordan, the ACI Asia-Pacific region celebrated the 10th anniversary of the amalgamation of ACI’s former Asia and Pacific regions.  It was a wonderful opportunity […]

CELEBRATING GOOD TIMES

Asia-Pacific Airports editor, Joe Bates, takes an historic look back at the first decade of the ACI Asia-Pacific region. Some thought it couldn’t be done and a few even questioned the wisdom of it, but ten years down the road nobody is doubting the decision to unite ACI’s former Asia and Pacific regions because it […]

ALL CHANGE

New passenger dynamics and incredible passenger growth ensure that the region’s airports operate in a very different market today than 10 years ago, says former ACI Asia-Pacific president, Tan Sri Bashir Ahmad. Increased competition, coping with traffic growth, changing airline business models, more demanding customers and the need to embrace social media are just some […]

THE OPENING CHAPTER

Max Moore-Wilton looks back with fond memories at the first 10 years of ACI Asia-Pacific region. When Max Moore-Wilton speaks people generally listen because in terms of his career in business and politics – he was Secretary of the Department of the Prime Minister and Cabinet in his native Australia – he is a true […]

MAKING MILESTONES

ACI World chairman, Fredrick Piccolo, joins other aviation leaders in congratulating ACI Asia-Pacific on turning ten. It’s no exaggeration to say that this region has produced some of the world’s most impressive and inspiring aviation stories over the years.  A large part of ACI’s remit is to communicate the economic benefits that airports and aviation […]

LEARNING FROM OTHERS

Dubai Civil Aviation Authority director general, Mohammed Ahli, provides his recollections of the creation of ACI Asia-Pacific and thoughts on its progress over the past decade. What was the initial reaction to the proposed merger of ACI’s Asia and Pacific regions? There were reservations by some at first, but after serious consideration by all involved […]

TEN AND COUNTING!

Heads of trade associations and industry organisations across the region congratulate ACI Asia-Pacific on its 10th anniversary. The International Civil Aviation Organization Asia and Pacific Regional Office considers Airports Council International as an important partner in the global civil aviation community.  It also acknowledges the significant contribution of ACI to International Civil Aviation to promote […]

GOING GREEN

ACI World’s senior manager environment, Xavier Oh, reflects on ten years of environmental stewardship in the Asia-Pacific region.  ACI’s Asia and Pacific regions merged to form the largest and fastest growing region shortly after I joined ACI in Montréal ten years ago.   At that time, there were a couple of airports active on the […]

WINNING COMBINATION

Former NAA president, Toru Nakamura, reflects on the creation of ACI’s Asia-Pacific region, the key role he played in it and on the possible challenges ahead. I take this opportunity to offer my sincere congratulations on the 10th anniversary of the merger of the ACI Asia and Pacific regions, and to express my deepest respects to […]

LEADING THE WAY

World Business Partners that have helped make ACI Asia-Pacific a success offer their thoughts on the anniversary. Some of ACI Asia-Pacific’s biggest supporters pay their own personal tributes to the Regional Office. SITA’s vice president, Catherine Mayer, said: “The coming together of airport and World Business Partner (WBP) members from throughout the Pacific and Asia […]

GROWING TOGETHER

The final word on the region’s 10th anniversary. Over the past decade, ACI has played a fundamental role in bringing together the wider aviation community and promoting quality and excellence in airport management and operations. In doing so, ACI has also facilitated greater connectivity and co-operation between airports in Asia and the Middle East, and […]

THE POWER OF IT

New technology is driving change for good across the air transport industry, argues SITA CEO, Francesco Violante. Just ten years ago, we could never have envisioned the impact technology would have on the air transport environment.  From mobile booking to self-service check-in kiosks, automated boarding gates and automated passport kiosks complete with advanced biometrics, technology […]

LOOKING TO ASIA

Hawaiian Airlines president and CEO, Mark Dunkerley, talks about business strategies and the importance of the Asian market to his airline. What are your thoughts on the airline’s performance in 2014? Last year was a great one for the company and we’re looking forward to an even better 2015. The strategy we’ve employed since 2010 […]

WORLD BUSINESS PARTNERS NEWS: APA3 2015

World Business Partners in the spotlight. Expansion on the menu It has been a good few months for SSP Asia Pacific, which has won a $A90 million contract to run five new restaurants and cafes at Hobart International Airport, a $A68 million deal to operate three outlets in Sydney Airport’s Domestic Terminal and been chosen […]

WHAT A SHOW!

Joe Bates looks back at some of the highlights of ACI Asia-Pacific’s 2015 Regional Assembly, Conference and Exhibition in Jordan. Believe in Jordan is the name of Queen Alia International Airport’s sleek new promotional video, and it is a sentiment now shared by  all 350 delegates who attended a truly memorable ACI Asia-Pacific Regional Assembly, […]

LEAP OF FAITH

Zhang Xiuzhi, CEO of Chinese low-cost carrier, Spring Airlines, tells Graham Newton that thinking big comes easily. Spring Airlines was founded in 2004 as part of a partial liberalisation of the civil aviation sector in China and commenced flights in July 2005.  By 2008, many of the new airlines that emerged during this time had […]

SPOTLIGHT ON INDIA

Nigel Mayes, ASM’s senior vice president consulting and product development, asks whether India can finally fulfil its potential? There is renewed optimism for the recovery of the Indian economy, the largest democracy on the planet. But is there the same optimism for the Indian aviation industry? The only constant in the Indian aviation industry is […]

ARABIAN FLIGHTS

Graham Newton talks to Oman Air CEO, Paul Gregorowitsch, about the airline’s strategy and its role in the wider economy.  Tell us about your strategy for the airline, including the expansion and the efficiency programme? Oman Air is guided by a development plan that was endorsed by the board of directors in 2013. This sees […]

FIT FOR PURPOSE

Airspace in the Middle East must have the flexibility to deal with the region’s rapid aviation growth. Aviation in the Middle East supports two million jobs and $116 billion in GDP according to a report compiled by the Air Transport Action Group.  Over the next 20 years, air traffic in the region will grow at […]

DESIGN & BUILD: INCHEON INTERNATIONAL AIRPORT

When Incheon promises to do something it generally does, so it should come as no surprise to anyone to learn that its giant new Terminal 2 is on schedule for completion in September 2017 as planned.  The timing, to ensure an early 2018 opening, will actually be perfect as at the current growth rate Incheon’s existing passenger […]

WORLD BUSINESS PARTNERS NEWS: APA2 2015

World Business Partners in the spotlight. Bengaluru boost for Nuance and SITA  Bengaluru’s Kempegowda International Airport has opened a new duty free store and invested in new passenger processing technology designed to boost its operational efficiency. According to Nuance, its new 900sqm duty free store treats passengers to a walk of nostalgia and rich South […]

LIGHTS, CAMERA, ACTION!

New Zealand has much to offer beyond the movie industry spotlight. Relatively small, in a remote corner of the world, New Zealand still manages to exert a major pull on airlines and tourists alike. Not surprisingly, allowing the unassuming to thrive seems to be a trademark of the country. Tucked away in the Wellington suburb […]

MAKING THE RIGHT HEADLINES

Peta Tomlinson and Joe Bates find out more about how Malaysia Airports Holdings Berhad (MAHB) is faring after a difficult 16 months for the country’s airlines and travel industry. If managing director, Datuk Badlisham Ghazali, has any doubts about the future success and prosperity of Malaysia’s airport system he is doing a good job of […]

FRIENDLY AND EFFICIENT

Asia-Pacific airports once again lead the way in ACI’s annual Airport Service Quality (ASQ) customer satisfaction survey, writes Joe Bates.  Queen Alia International Airport in Jordan (Best in Middle East) and Delhi’s Indira Gandhi International Airport (Best in the 25-40mppa category) were a few of the new Asia-Pacific based gateways to be honoured in this […]

BUILD AND GROW

Airport International Group CEO, Kjeld Binger, talks to Joe Bates about the ongoing transformation of Amman’s Queen Alia International Airport. When Kjeld Binger looked out of the windows of his airport office earlier this year he could be forgiven for thinking he was back in his native Denmark, as on ground outside was something that […]

BACK ON THE RADAR

Joe Bates discovers more about the ambitions and growth plans of arguably the Gulf state’s first gateway to make a global impression on the world – Bahrain International Airport. Mohamed Yousif Al-Binfalah, CEO of Bahrain Airport Company (BAC), has no doubts about the impact the planned new terminal will make to Bahrain International Airport. “Our […]

BOOM TIME!

Air traffic in Indonesia is growing at such a pace that the nation’s airports are struggling to cope, writes Justin Burns. According to IATA, Indonesia will be among the top five fastest growing aviation markets over the next 20 years. Already the world’s fourth most populated country with more than 238 million people, Indonesia is […]

COMMON GOAL

New common-use technology will help enhance the operational efficiency of 13 Indonesian gateways, writes Anthony Phillips. The ongoing upgrade of Indonesia’s airports by PT Angkasa Pura 1 (Persero) has included the installation of SITA’s common-use passenger technology (AirportConnect  Open) at its 13 airports in central and eastern Indonesia.  The new technology ensures that the airports […]

THE BUYING GAME

Joe Bates takes a closer look at the growing airport portfolios of a handful of the region’s biggest airport operators. The Asia-Pacific region arguably boasts some of the best and most successful airport operators on the planet, and an increasing number of them are now looking overseas to expand their portfolios. While the list of […]

DESIGN & BUILD: NEWCASTLE AIRPORT

In September 2013, Newcastle Airport received long-awaited news – its application to the New South Wales (NSW) government for an A$11.1 million grant to fund the expansion of its terminal had been successful. Fast-forward 14 months and construction of the 2,600sqm extension is well underway as part of a A$14.5 million project that will also involve […]

BETTER BUYS

Are you making the most of your travel retail opportunities? Rosemary Chegwyn considers some of the retail dilemmas faced by Asia-Pacific’s gateways. An age old question is what do people do to pass the time while waiting at the airport to board their flight?  The answer depends on many different things, of course, perhaps most […]

THE REAL DEAL

A host of new contracts and record sales figures for 2014 make these exciting times for travel retail and duty free operators, writes Joe Bates. Duo to transform Auckland duty free offering Auckland Airport has announced that its duty free offering will be provided by LS travel retail Pacific and Aer Rianta International from July, […]

WORLD BUSINESS PARTNERS NEWS: APA1 2015

World Business Partners in the spotlight. Growing places Plaza Premium Lounge has opened its upgraded lounge at Vancouver International Airport (YVR). The lounge, one of four Plaza Premium Lounge spaces at YVR, is located in the airport’s new A-B Connector on Level 3 Departures of the Domestic Terminal. According to the company, the 6,390-square foot […]