IT INNOVATION

Noida International Airport (NIA) has signed an agreement with Amadeus for the provision of a “world-class” passenger processing system (PPS) including common use check-in, boarding, baggage reconciliation, and DigiYatra-enabled biometric capabilities. Under the agreement, Amadeus will design, supply, commission, operate, and maintain the cloud-hosted end-to-end PPS for Noida International Airport. In line with the terms […]

The latest 2022 Airport IT Insights Survey reveals that airports are ramping up their investment in technology to digitalise their operations and streamline the passenger journey through more self-service options. The report – produced annually by ACI World and SITA – notes that with the quicker than expected recovery of air travel demand, chief information […]

Port Hedland International Airport, based in a remote area of Western Australia and in the midst of a terminal redevelopment programme, has become one of the first regional airports in the Antipodes to embrace the cloud for common-use check-in and boarding systems. The airport expects that turning to the cloud will give it an edge […]

Carlos Kaduoka, SITA’s head of business strategy for airports, considers how new technology will play a key role in helping airports respond to the demands for a greener industry. The travel recovery is well underway. As the summer travel season approaches, airlines and airports have been caught off guard by the speed of recovery. Airports […]

As borders begin to re-open, is it time for APAC airports to reconsider how they will look and digitally interact with passengers in the future? Amadeus’ senior vice president of airport and airline operations for the region, Sarah Samuel, investigates. When the pandemic emerged in 2019, Asia-Pacific was the first to feel its impact. And […]

Hamad International Airport’s chief operating officer, Badr Mohammed Al Meer, tells Joe Bates more about the latest traffic trends, IT innovation and expansion plans of Qatar’s gateway to the world. DOHA’S ANNUAL THROUGHPUT SOARED FROM 12.3 MILLION PASSENGERS IN 2008 TO 38.7 MILLION IN 2019 MAKING IT ONE OF THE WORLD’S FASTEST GROWING AIRPORTS. WHAT […]

Kansai Airports is renovating Kansai International Airport’s existing facilities and introducing new technology to enhance the passenger experience. Kansai Airports  – a consortium created by VINCI Airports and ORIX in 2015 – has launched the largest airport renovation project in the region for 50 years to boost the airport’s appeal and support Japan’s post-pandemic recovery.  […]

Honeywell and Riyadh Airports Company (RAC) has signed a Memorandum of Understanding (MoU) to explore the use of Honeywell technologies that enable integration and automation at King Khalid International Airport (KKIA) to increase efficiency, predictability and safety in its airport operations while also minimising environmental impact. The MoU between RAC and Honeywell outlines the implementation, […]

Perth Airport today reassured the travelling public that it continues to roll out new COVID-safe initiatives and practices through its car parks and terminals to keep passengers and workers safe. According to the airport’s chief commercial officer, Kate Holsgrove, the Australian gateway has “reimagined the traveller journey from carpark to forecourt, to terminal, to security, to […]

Clark International Airport (CRK) in the Philippines has selected a suite of Collins Aerospace ARINC airport solutions to help provide a seamless passenger experience for the increased number of travellers expected to pass through the airport following its 2021 expansion. The gateway has selected ARINC’s passenger processing and airport operation solutions to move passenger flow […]

SITA has announced a five-year contract with Sydney Airport for the provision of common-use services at both Terminal 1 (international) and Terminal 2 (domestic). The project went live on March 1, 2021, featuring SITA Flex, an advanced common-use platform, and SITA Bag Message, which eliminates the need for multiple baggage system interfaces between airlines and […]

In this exclusive Q&A, Hamad International Airport’s senior vice president for technology and innovation, Suhail Kadri, discusses his gateway’s IT strategy. What is the philosophy/strategy of Hamad International Airport (HIA) when it comes to new technology? Our goal is to be the best airport in the world and this ambition ensures that we have harnessed […]

Qatar’s Hamad International Airport (HIA) has become the first airport in the Middle East to install Smiths Detection’s HI-SCAN 6040 CTiX machines, which utilises Computed Tomography (CT) technology to X-ray screen carry-on baggage at security checkpoints. The new additions are expected to help expedite the security screening process by allowing passengers to keep electronic devices […]

Abu Dhabi International Airport is trialling a new enhanced ‘Smart Travel’ system, which it is confident will “shorten queues and streamline processes throughout the airport to deliver a smoother and more seamless passenger experience”. Developed by airport operator, Abu Dhabi Airports, in partnership with ConvergentAI and powered by Artificial Intelligence (AI), the new system is […]

Queen Alia operator, Airport International Group (AIG), is to modernise its IT systems in partnership with Amadeus. The gateway says that the move will deliver a foundation for innovation and the flexibility to react to new market dynamics. The first phase of the implementation has just been completed with QAIA using Amadeus technology to integrate its […]

ADB SAFEGATE’S Niclas Svedberg argues that adopting a digital apron will help airports reduce delays and cope with rising traffic demand. We all know how frustrating airport delays can be. Every month some 50,000 flights are cancelled, and more than half a million flights are delayed worldwide, costing airports billions in lost revenue. It’s why […]

Key industry partners announced today the launch of the MRO Blockchain Alliance, the air transport’s first industry-wide investigation into the use of blockchain to track, trace and record aircraft parts.  The new alliance comprises leading organisations covering every aspect of the Maintenance, Repair and Overhaul (MRO) chain, from part manufacture and repairs to logistics and […]

Myanmar’s Yangon International Airport has turned to technology in a bid to boost its operational efficiency and passenger handling capability. The airport has introduced SITA’s Airport Management solution, which enables the gateweay and its stakeholders, including airlines and ground handlers, to collaborate around the same real-time information and make fully-informed decisions on resources. According to […]

Auckland Airport is enhancing the experience for international travellers with the launch of new automated pre-security gates. From today, travellers will pass through 12 new e-Gates that will scan boarding passes and grant them access to security areas. Developed in partnership with Vision-Box, the e-Gates mark the first phase of a new technology application that […]

Gold Coast Airport in Australia has extended its partnership for passenger and baggage technology with global IT provider, SITA, until 2024. The new agreement continues the airport’s close relationship with SITA, which has been in place for more than 10 years. Gold Coast Airport uses SITA’s common-use platform, together with self-service bag drop and check-in kiosks.  […]

Narita International Airport has signed a contract with ICM Airport Technics for the installation of 72 self-service Auto Bag Drop (ABD) units ahead of the 2020 Tokyo Olympic Games. Designed and built by ICM, the Series 7 ABD units will be progressively rolled out across all four terminals of Tokyo Narita. Multi-lingual and descrined as […]

Niranjan Navaratnarajah, cargo industry director for Unisys Asia Pacific, argues that real-time data is fundamental to a connected cargo supply chain to reduce idle time and increase visibility, transparency and security. We need to securely modernise today’s mostly manual and fragmented cargo distribution processes by going digital. Let’s face it, most of the cargo industry […]

Huawei rotating chairman, Guo Ping, today told the China Civil Aviation Development Forum in Beijing how he believes that 5G and artificial intelligence will enable ‘smart civil aviation’. Over 400 delegates from around the world were in attendance at the event which covered the topic of ‘Intelligent Aviation — High Quality Development in a New Scientific, […]

Our picture round-up pays tribute to the Asia-Pacific gateways whose outstanding levels of service led to them winning Airport Service Quality (ASQ) customer satisfaction awards. Asia-Pacific airports once again shone in this year’s ACI’s Airport Service Quality (ASQ) customer satisfaction survey, and many were on hand to pick up their prizes during a glittering awards […]

What’s the latest in the world of airport IT? Joe Bates reports back from the recent Air Transport IT Summit. First there was ‘virtual reality’, then we were introduced to ‘augmented reality’ and now we could potentially have ‘mixed reality’ at airports if new HoloLens technology currently being trialled by SITA comes to the market. Initial […]