INDUSTRY NEWS

ACI Asia-Pacific is urging governments across the Asia-Pacific and Middle East region to swiftly implement relief measures to safeguard airport employment and connectivity. Revised ACI revenue forecasts show the 2020 impact of the pandemic now stands at $23.9 billion for Asia-Pacific and $5.7 billion for the Middle East, impacting airports of all sizes. A prolonged […]

We pay tribute to the 2018 Airport Service Quality (ASQ) customer experience award winners and talk to some of the CEOs of the successful gateways. It’s official, Beijing Capital, Delhi-Indira Gandhi, Mumbai-Chhatrapati Shivaji, Singapore Changi, Shanghai Pudong and Seoul–Gimpo are some of the best airports in the world for the delivery of customer service. All […]