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EVENTS

Vietnam airport operator to host The Trinity Forum

Airports Corporation of Vietnam (ACV), a prominent member of ACI Asia-Pacific & Middle East and ACI World, is proud to announce that it is to co-host The Trinity Forum 2024. The prestigious forum will be hosted in collaboration with Imex Pan Pacific Group (IPP Group) and will convene in the bustling metropolis brimming with culture […]

Good to be back!

The 18th ACI Asia-Pacific Regional Assembly, Conference and Exhibition in Kobe, Japan, marked a strong return for ACI Asia-Pacific’s annual event, writes Sunil Subbaiah and Yuman Lau. The 18th ACI Asia-Pacific Regional Assembly, Conference and Exhibition provided the perfect opportunity for us to reconnect with our members and industry colleagues, and it didn’t disappoint. Indeed, […]

ACI ASIA-PACIFIC NEWS

The latest news from communications manager, Samantha Solomon, includes an update on ACI Asia-Pacific’s advocacy efforts, new dates for postponed events and a growing list of World Business Partners. ACI EVENTS RESCHEDULED FOLLOWING CORONAVIRUS OUTBREAK  The organisers are pleased to announce that the ACI 12th Annual Airport Economics & Finance Conference and Exhibition and pre-conference […]

CELEBRATION TIME

Our picture round-up pays tribute to the Asia-Pacific gateways whose outstanding levels of service led to them winning Airport Service Quality (ASQ) customer satisfaction awards. Asia-Pacific airports once again shone in this year’s ACI’s Airport Service Quality (ASQ) customer satisfaction survey, and many were on hand to pick up their prizes during a glittering awards […]

BUSY TIMES

Airport retail and F&B innovation was top of the agenda at the recent Trinity Forum in Shanghai. Asia-Pacific Airports looks back at some of the highlights. ACI World’s last big event of the year, The Trinity Forum, attracted over 500 delegates to Shanghai to address the theme of ‘The changing airport and travel retail commercial eco-system’. […]

BACK TO THE FUTURE

Joe Bates looks back at April’s ACI Asia-Pacific Regional Assembly, Conference and Exhibition in Narita and discussions about the future challenges and opportunities facing the region’s airports. A packed conference programme featuring aviation industry leaders from across the globe, a variety of hot topics to discuss and the chance to sample some Japanese culture both modern […]

INTELLIGENT SOLUTIONS

What’s the latest in the world of airport IT? Joe Bates reports back from the recent Air Transport IT Summit. First there was ‘virtual reality’, then we were introduced to ‘augmented reality’ and now we could potentially have ‘mixed reality’ at airports if new HoloLens technology currently being trialled by SITA comes to the market. Initial […]

WARMEST OF WELCOMES

Joe Bates looks back at some of the highlights of ACI Asia-Pacific’s Regional Assembly, Conference and Exhibition in Doha. Qatar’s famed hospitality proved as warm as the temperatures outside throughout a memorable 12th ACI Asia-Pacific Regional Assembly, Conference and Exhibition in Doha. For 400 delegates representing 175 organisations from 54 countries across the globe, the conference […]

EVERYONE’S A WINNER!

Australia’s spectacular Gold Coast was the venue for this year’s Airport Service Quality (ASQ) awards ceremony for the world’s most customer friendly airports. ACI’s Airport Service Quality (ASQ) customer satisfaction benchmarking programme is 10 years old this year and it marked the occasion with a record number of awards. Indeed, it was a case of […]

GOING FOR GOLD

Agility and collaboration were predominant themes at the 11th ACI Asia-Pacific Regional Assembly, Conference & Exhibition held on Australia’s sun-drenched Gold Coast, with panels around technology, passenger experience, security and sustainability emerging as major topics. The prevailing themes were robustly discussed in three days of presentations and panels to 610 delegates from 52 countries and vividly demonstrated […]