Asia-Pacific Airports – Issue 2, 2022
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Airport profile: Christchurch
Special report: ACI Asia-Pacific Board Meeting & Regional Assembly
Plus: Investing in Sustainability & Green Shoots of Recovery
VIEW FROM THE TOP
Director general, Stefano Baronci, reflects on the appointment of a new Regional Board president, the need to focus on decarbonisation, plans for a Middle East office and ACI Asia-Pacific’s advocacy efforts during the first half of 2022.
ACI NEWS
Senior manager for media and communications, Sunil Subbaiah, rounds-up the latest news and developments from ACI Asia-Pacific.
LEAN AND GREEN
Christchurch Airport has never lost sight of its sustainability goals and is now arguably the greenest gateway on the planet, writes Joe Bates.
HOSTING JOYFUL CONNECTIONS
Dato’ Iskandar Mizal Mahmood, managing director of Malaysia Airports, talks to Joe Bates about his company’s customer service strategy, ASQ successes and recovering from the global pandemic.
THE PURSUIT OF EXCELLENCE
Kyung Wook Kim, president and CEO of long-time ASQ champion, Incheon International Airport, tells Joe Bates more about his gateway’s customer service focus and ambitions.
FORWARD THINKING
As borders begin to re-open, is it time for APAC airports to reconsider how they will look and digitally interact with passengers in the future? Amadeus’ senior vice president of airport and airline operations for the region, Sarah Samuel, investigates.
GREEN SHOOTS
New ACI data reveals ‘green shoots of recovery’ for airports in Asia-Pacific and the Middle East.
COME SHOP WITH ME
Fluent Commerce’s senior vice president of global sales, Rob Shaw, suggests some potential solutions to create a seamless airport shopping experience.
INVESTING IN SUSTAINABILITY
Carlos Kaduoka, SITA’s head of business strategy for airports, considers how new technology will play a key role in helping airports respond to the demands for a greener industry.
WBP NEWS
The latest news and views from ACI Asia-Pacific’s World Business Partners.
