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Heinemann relaunches loyalty programme at Sydney Airport

Heinemann Australia has relaunched its Heinemann & Me Loyalty Programme in its Sydney Airport international and forthcoming domestic airport stores, The initiative enables personalised customer experiences and offers experience that rewards customers for their loyalty and repeat business. It notes that passengers now have access to over 500 luxury and premium brands covering everything from […]

SITA to provide technology to 43 of India’s biggest airports

SITA has been awarded a landmark deal by the Airports Authority of India to provide technology to 43 of India’s biggest airports. India’s Civil Aviation is among the fastest-growing aviation markets globally and will be a major growth engine to make India a $5 trillion economy by 2024. The deal will see improvements over 2,700 […]

Bar with a view opens in Hong Kong’s Sky Bridge

Hong Kong International Airport’s Sky Bridge has its own cocktail bar after today’s opening of ‘Intervals’ by the Plaza Premium Group. PPG boldly promises that the first-of-its-kind concept will offer “an unparalleled world-class cocktail and dining experience”. Indeed, it describes as Intervals as being a destination in its own right, offering “a creative concept that […]

Amadeus to be key technology partner for Noida International Airport

Noida International Airport (NIA) has signed an agreement with Amadeus for the provision of a “world-class” passenger processing system (PPS) including common use check-in, boarding, baggage reconciliation, and DigiYatra-enabled biometric capabilities. Under the agreement, Amadeus will design, supply, commission, operate, and maintain the cloud-hosted end-to-end PPS for Noida International Airport. In line with the terms […]

Plaza Premium Group opens Adelaide’s first lounge for international travellers

Plaza Premium Group (PPG) has announced the opening of a new lounge in international departures at Adelaide Airport (ADL). The airport’s first and only international lounge, it spans 532sqm and can accommodate up to 137 guests. According to PPG, its bespoke design “incorporates beautiful features of natural stone, marble, granite and travertine, timber, a raked render […]


The latest news and views from ACI Asia-Pacific’s World Business partners. RECORD BREAKING CONTRACT FOR ADB SAFEGATE AUSTRALIA ADB SAFEGATE Australia has won the largest airfield lighting contract in its history and as a result is set to deliver its latest Airfield 4.0 technology to Western Sydney International Airport (WSI). The greenfield airport, which is […]

Louis Vuitton latest luxury brand to open store at Sydney Airport

Sydney Airport’s new luxury precinct is now home to Louis Vuitton’s first retail travel store in the southern hemisphere, as well as Gentle Monster’s first store in the region. The brand’s largest stand-alone travel retail store in the world offers a broad selection of premium women’s and men’s ready-to-wear, shoes, leather goods, accessories, watches, jewellery […]

Remote Australian airport embraces cloud technology

Port Hedland International Airport, based in a remote area of Western Australia and in the midst of a terminal redevelopment programme, has become one of the first regional airports in the Antipodes to embrace the cloud for common-use check-in and boarding systems. The airport expects that turning to the cloud will give it an edge […]


The latest news from ACI’s Asia-Pacific and global World Business Partners. HIGH FASHION AT SYDNEY AIRPORT Sydney Airport is reinvigorating the luxury retail precinct in its T1 International terminal with the arrival of some of the most sought-after brands showcased in a new-look 2,700sqm streetscape. Joining Sydney Airport for the first time are Balenciaga, Bottega […]


The latest news from ACI’s Asia-Pacific and global World Business Partners. AIRBIZ WORKS ON PROJECT TO EXPAND GOLD COAST TERMINAL Airbiz says that it is proud to have had the opportunity to work with Queensland Airports Limited (QAL) on a project to increase the size of the Gold Coast Airport terminal to three levels, with […]

WFS to operate cargo terminal at Bengaluru-Kempegowda

Global air cargo logistics provider, Worldwide Flight Services (WFS), has been awarded a 15-year license to operate its first cargo handing operation in India at Bengaluru’s Kempegowda International Airport (BLR). As a result of the agreement with Bangalore International Airport Limited (BIAL), from May 2023, WFS will be responsibible for the development, operation, management and […]

New self-service technology unveiled at Perth Airport

Perth Airport says that returning passengers will notice ‘some changes’ in its International terminal that it believes will further enhance the passenger experience. “To streamline passenger check-in, an exciting new addition is the conversion of 16 check-in counters at T1 International into automated bag drops and 36 new self-check-in kiosks in what was the queuing […]

Plaza Premium Group and marhaba sign joint venture agreement

Plaza Premium Group (PPG) has entered into a joint venture agreement with fellow airport hospitality brand, marhaba, to expand their international offering. The partnership brings together two major hospitality brands to combine knowledge and resources, which according to the partners, “will take airport hospitality to the next level through excellent and innovative airport concierge and […]


The latest news from ACI’s Asia-Pacific and global World Business Partners. NEW PROCESSING TECHNOLOGY FOR NEPALESE GATEWAYS The Civil Aviation Authority of Nepal has selected Collins Aerospace to provide passenger processing and baggage systems at Nepal’s Tribhuvan (KTM), Gautam Buddha (BWA) and Pokhara (PKR) international airports. According to Collins, its solutions will help the airports […]

New LEGO store and tech shop open at Melbourne Airport

Lagardère Travel Retail opened two new stores at Melbourne Airport this week – a LEGO store and Tech2Go outlet. Located in Terminal 4, the new LEGO store is expected to prove popular with both kids and their parents, while the Tech2Go  is said to be the “go-to place for customers seeking out new and exciting […]

Plaza Premium Group expecting busy Chinese New Year

Plaza Premium Group (PPG) is anticipating a major travel surge during the Lunar New Year festive period, as families travel to reunite for the Spring Festival. To bring luck to travellers in the Year of the Tiger, the Group is presenting Lunar New Year offers across Plaza Premium Lounges, Aerotels and the Smart Traveller loyalty […]

Pop-up gin shop opens at Melbourne Airport

Lagardère Travel Retail has joined forces with Four Pillars to bring a pop-up gin shop to Terminal 1 at Melbourne Airport. Open now, the one-stop gin shop offers a selection of Four Pillars gins, including core and limited releases. A select range of ‘Made from Gin’ products is also available to purchase, including Breakfast Negroni, […]


The latest news from ACI’s Asia-Pacific and global World Business Partners. NEW ALMATY BAGGAGE SYSTEM AWARDED TO ALSTEF GROUP Alstef Group has been awarded the contract to install the baggage handling system for the new international terminal at Almaty International Airport in Kazakhstan. Situated on the ancient trade route known as the ‘Silk Road’, the […]

Bengaluru Kempegowda unveils new fire rescue vehicle simulator

Bengaluru’s Kempegowda International Airport (BLR) has become the first gateway in South Asia to commission a Rosenbauer Tactical Simulator, an addition it says further strengthens its firefighting capabilities. With this simulator, firefighters can train in a realistic environment, master the tactical use of Rosenbauer Panther crash fire tenders (CFTs) as well as operate High Reach […]

Sneak preview of Chengdu Tianfu’s commercial offerings

China Duty Free Group (CDFG) and The Design Solution today provided a sneak preview of their design scheme for the 4,000sqm airside commercial area at Chengdu’s new Tianfu International Airport (TFU). The airport is due to open in mid 2021, ready for the International University Sports Federation (FISU) Chengdu 2021 Summer World University Games in […]

Sydney Airports signs technology deal with SITA

SITA has announced a five-year contract with Sydney Airport for the provision of common-use services at both Terminal 1 (international) and Terminal 2 (domestic). The project went live on March 1, 2021, featuring SITA Flex, an advanced common-use platform, and SITA Bag Message, which eliminates the need for multiple baggage system interfaces between airlines and […]

Refurbished Plaza Premium Lounge opens at Hyderabad-Rajiv Gandhi

The Plaza Premium Group has opened its newly refurbished lounge in the Domestic departures area at Hyderabad’s Rajiv Gandhi International Airport. The new and improved facility is spread over an area of 773 square metres, can accommodate over 200 passengers and boasts facilities ranging from work stations, a dining area and private seating zone for […]

New China Duty Free Group partnership for The Design Solution

The Design Solution is to work with the China Duty Free Group (CDFG) as the retail giant accelerates its growth in China and the extended region. It joins a select group of retail design agency partners that will work with CDFG on a range of projects to support it in bids for new space and […]

Industry news

News, views and reviews from ACI’s Asia-Pacific and global World Business Partners. Revamping the retail offerings in Beijing Capital’s Terminal 3 Beijing Capital International Airport has appointed a UK based airport design consultancy to help it redevelop and expand the commercial planning and design of the international departure lounge in Terminal 3. The airport wants […]

Queen Alia International Airport to modernise its IT systems

Queen Alia operator, Airport International Group (AIG), is to modernise its IT systems in partnership with Amadeus. The gateway says that the move will deliver a foundation for innovation and the flexibility to react to new market dynamics. The first phase of the implementation has just been completed with QAIA using Amadeus technology to integrate its […]

Kuwait’s new terminal to boast state-of-the-art hold baggage screening system

Smiths Detection, a leading threat-detection and security-technology company, will supply hold-baggage screening equipment for Kuwait’s new International Airport Terminal 2, which is currently under construction. The contract includes the installation of HI-SCAN 10080 XCT units for screening hold baggage. Terminal 2, which is intended to become an international transit hub, will have the ability to […]


News, views and reviews from ACI’s regional and global World Business Partners. HEINEMANN AUSTRALIA EXTENDS SYDNEY AIRPORT CONCESSION Heinemann Australia has celebrated five years at Sydney Airport by extending its Duty Free concession at the gateway until 2029. The news is a major coup for the company, which has operated a Heinemann Tax & Duty […]


Siemens Logistics has received an order to supply baggage handling and sorting technology for the Terminal 1 extension at Kunming Changshui International Airport in China. The order includes delivery of a highly developed early bag store (EBS) and the latest generation of the VarioTray technology. The latter consists of a tray-based conveyor line, a LineStacker […]


News, views and reviews from ACI’s regional and global World Business Partners. MELBOURNE’S NEW CT SECURITY SCREENING TECHNOLOGY Melbourne (MEL) has become the first major Australian airport to permanently adopt Computed Tomography (CT) X-ray screening technology following the installation of new state-of-the-art Smiths Detection equipment at the security checkpoints in Terminal 4. The technology allows […]


Auckland Airport is enhancing the experience for international travellers with the launch of new automated pre-security gates. From today, travellers will pass through 12 new e-Gates that will scan boarding passes and grant them access to security areas. Developed in partnership with Vision-Box, the e-Gates mark the first phase of a new technology application that […]


Gold Coast Airport in Australia has extended its partnership for passenger and baggage technology with global IT provider, SITA, until 2024. The new agreement continues the airport’s close relationship with SITA, which has been in place for more than 10 years. Gold Coast Airport uses SITA’s common-use platform, together with self-service bag drop and check-in kiosks.  […]


Narita International Airport has signed a contract with ICM Airport Technics for the installation of 72 self-service Auto Bag Drop (ABD) units ahead of the 2020 Tokyo Olympic Games. Designed and built by ICM, the Series 7 ABD units will be progressively rolled out across all four terminals of Tokyo Narita. Multi-lingual and descrined as […]


Beijing’s soon-to-open Daxing International Airport has selected Xsight Systems’ FOD Detection solution for installation on its East and North runways. The decision follows the Xsight System being awarded a similar contract for Beijing Capital International Airport’s East Runway earlier this year. “We are proud that Xsight’s global reputation as an industry leader is acknowledged by the […]


What’s the latest in the world of airport IT? Joe Bates reports back from the recent Air Transport IT Summit. First there was ‘virtual reality’, then we were introduced to ‘augmented reality’ and now we could potentially have ‘mixed reality’ at airports if new HoloLens technology currently being trialled by SITA comes to the market. Initial […]