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PASSENGER FACILITATION SAFETY & SECURITY TRAFFIC

Transfer traffic to slowly resume in Hong Kong from June 1

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Hong Kong International Airport has announced that it will commence “the gradual resumption of transfer/transit services” from Monday.

Operator, Airport Authority Hong Kong (AAHK), says that a host of enhanced health measures at the airport have made the June 1 date possible.

In tandem with the gradual resumption of transfer/transit services, all passengers, including departing, arriving and transfer/transit passengers, as well as airport staff are required to wear face masks.

Other preventive measures include:

  • All transfer/transit and arriving passengers must undergo body temperature screening upon arrival.
  • Passengers are reminded to keep a safe physical distance of at least 1.5m from each other when standing in queues.
  • Alcohol-based hand rub dispensers and sanitising floor mats are available at each arrival gate and throughout the entire terminal.
  • Protective screens are installed at service counters, including airline check-in counters and Customer Services Centres.
  • Designated dining areas are set up for transfer/transit passengers

Measures for airport staff include temperature check upon entering the terminal and all frontline employees  are provided with personal protective equipment, and disinfection supplies including alcohol-based hand rub.

Airlines are also asked to implement pre-flight and in-flight safety measures, including basic health assessment, checking passengers’ body temperature before boarding at origin destinations, requiring passengers to wear face masks in-flight, providing sanitisers, among others.

AAHK’s executive director for airport operations, Vivian Cheung, said: “On the basis of protecting health and safety of passengers and airport staff as our top priority, it is of paramount importance for HKIA as a major international aviation hub to resume transfer/transit services.

“We have been working closely with the government, airlines and our business partners to put in place a set of comprehensive measures to ensure a smooth resumption of transfer/transit services and a safe end-to-end journey for passengers.”

Since the COVID-19 outbreak, the AAHK has stepped up cleaning and disinfection efforts for HKIA’s terminal building and passenger facilities.

Measures implemented thus far include enhanced air ventilation inside the terminal and deep cleaning of the air conditioning systems.

Sanitising hand rub dispensers are provided throughout the airport. Frequently touched surfaces are cleaned every hour and treated with antimicrobial coating.

Other advanced technologies being deployed include cleaning robots.

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