The latest news from ACI’s Asia-Pacific and global World Business Partners. AIRBIZ WORKS ON PROJECT TO EXPAND GOLD COAST TERMINAL Airbiz says that it is proud to have had the opportunity to work with Queensland ...
Kyung Wook Kim, president and CEO of long-time ASQ champion, Incheon International Airport, tells Joe Bates more about his gateway’s customer service focus and ambitions. WHY DO YOU TAKE GOOD CUSTOMER EXPERIENCE SO SERIOUSLY? Because ...
Dato’ Iskandar Mizal Mahmood, managing director of Malaysia Airports, talks to Joe Bates about his company’s customer service strategy, ASQ successes and recovering from the global pandemic. Anyone who has ever visited Malaysia, particularly those ...
New ACI data reveals ‘green shoots of recovery’ for airports in Asia-Pacific and the Middle East. The aviation industry in Asia-Pacific and the Middle East is experiencing green shoots of recovery, according to the first ...
Christchurch Airport has never lost sight of its sustainability goals and is now arguably the greenest gateway on the planet, writes Joe Bates. Christchurch Airport has set a new sustainability milestone by going beyond being ...
Airport profile: Christchurch Special report: ACI Asia-Pacific Board Meeting & Regional Assembly Plus: Investing in Sustainability & Green Shoots of Recovery DOWNLOAD THE ISSUE VIEW FROM THE TOP Director general, Stefano Baronci, reflects on the ...
Jordan’s Queen Alia International Airport (AMM) today welcomed its first flight from Saudi Arabian low-cost carrier, flyadeal, which will operate daily direct services between Amman and Jeddah and Riyadh. The Amman gateway says the new ...
The latest news from ACI’s Asia-Pacific and global World Business Partners. NEW PROCESSING TECHNOLOGY FOR NEPALESE GATEWAYS The Civil Aviation Authority of Nepal has selected Collins Aerospace to provide passenger processing and baggage systems at ...
Asia-Pacific Airports magazine takes a closer look at a handful of the sustainability stories making headlines across the region in early 2022. QUEEN ALIA DEMONSTRATES GREEN CREDENTIALS Despite another challenging year for the global air ...
CUSTOMER EXPERIENCE CHAMPIONS Thirty two airports from Asia-Pacific and the Middle East have won 2021 Airport Service Quality (ASQ) Awards, which celebrate and showcase the world’s best airports as voiced by travellers. Twenty six awards ...
