Recognising the positive impact wayfinding has on passengers can help airports better manage their customer experience and boost revenues, writes James Ackomann. Being able to navigate your way through any building is important. If that ...
Vietnam’s ambition to become a regional hub for passenger and cargo traffic has been boosted by a Dutch-Vietnamese government programme to co-operate on aviation and airport development across the country. Earier today a Memorandum of ...
Dubai Airports will partner with Huawei to design and build the world’s first Tier III certified Modular Data Centre Complex (MDCC) at Dubai International Airport (DXB). The new facility will serve the world’s busiest international ...
The Association of Asia Pacific Airlines (AAPA) has welcomed ICAO’s decision to put in place the world’s first carbon offsetting scheme for any global sector. “The aviation sector has committed to ambitious environmental targets, and has ...
Hyderabad–Rajiv Gandhi International Airport has unveiled a new ‘chill-out zone’ for passengers based around its new Island Café & Bar. According to operator, GMR Hyderabad International Airport Ltd (GHIAL), its addition offers international departing passengers with an ...
Australia’s spectacular Gold Coast was the venue for this year’s Airport Service Quality (ASQ) awards ceremony for the world’s most customer friendly airports. ACI’s Airport Service Quality (ASQ) customer satisfaction benchmarking programme is 10 years ...
Vivian Fung provides an update on ACI’s Airport Carbon Accreditation programme, which is now so popular in Asia-Pacific that a quarter of all passengers pass through a certified gateway. Maldives milestone The construction contract for ...
Bahrain International Airport looks a little more colourful today following the opening of a Candy Cloud outlet. Unveiled by Bahrain Duty Free, the 60sqm store is located on the main passenger walkway of the departures ...
Agility and collaboration were predominant themes at the 11th ACI Asia-Pacific Regional Assembly, Conference & Exhibition held on Australia’s sun-drenched Gold Coast, with panels around technology, passenger experience, security and sustainability emerging as major topics. ...
John Kasarda tells us more about the exciting plans to create a dynamic economic zone around Zhengzhou Xinzheng International Airport in China’s Henan Province. China’s mushrooming air traffic has led to an airport construction boom ...
