Get to know ACI Asia-Pacific’s new director general, Stefano Baronci, a little better in this Q&A with APA editor, Joe Bates. HOW DID YOU FIRST GET INTO AVIATION?I think, like many, I first got into ...
Australia’s spectacular Gold Coast was the venue for this year’s Airport Service Quality (ASQ) awards ceremony for the world’s most customer friendly airports. ACI’s Airport Service Quality (ASQ) customer satisfaction benchmarking programme is 10 years ...
Agility and collaboration were predominant themes at the 11th ACI Asia-Pacific Regional Assembly, Conference & Exhibition held on Australia’s sun-drenched Gold Coast, with panels around technology, passenger experience, security and sustainability emerging as major topics. ...
Hawaiian Airlines president and CEO, Mark Dunkerley, talks about business strategies and the importance of the Asian market to his airline. What are your thoughts on the airline’s performance in 2014? Last year was a ...
New Zealand has much to offer beyond the movie industry spotlight. Relatively small, in a remote corner of the world, New Zealand still manages to exert a major pull on airlines and tourists alike. Not ...