As borders begin to re-open, is it time for APAC airports to reconsider how they will look and digitally interact with passengers in the future? Amadeus’ senior vice president of airport and airline operations for ...
Director general, Stefano Baronci, reflects on the appointment of a new Regional Board president, the need to focus on decarbonisation, plans for a Middle East office and ACI Asia-Pacific’s advocacy efforts during the first half ...
ACI Asia-Pacific has called for flexible regulatory policies, innovative procedures, greater efficiency and a better passenger experience as part of its long-term approach to help airports make a sustainable recovery. At the ICAO’s 57th Conference ...
Operation familiarisation for flights on Hong Kong International Airport’s new North Runway started today. At 08.24, a Government Flying Service plane landed as the first flight taking part in the familiarisation on the Third Runway, ...
Kyung Wook Kim, president and CEO of long-time ASQ champion, Incheon International Airport, tells Joe Bates more about his gateway’s customer service focus and ambitions. WHY DO YOU TAKE GOOD CUSTOMER EXPERIENCE SO SERIOUSLY? Because ...
Hosted by Changi Airport Group, the 17th ACI Asia-Pacific Board Meeting & Regional Assembly held in Singapore from May 16-18, 2022, proved to be a productive and highly successful event, writes senior manager for media ...
Dato’ Iskandar Mizal Mahmood, managing director of Malaysia Airports, talks to Joe Bates about his company’s customer service strategy, ASQ successes and recovering from the global pandemic. Anyone who has ever visited Malaysia, particularly those ...
Singapore’s gateway to the world has stepped up the promotion of its Changi Precinct, which it hopes will prove a big hit with passengers wishing to explore and have fun as traffic numbers begin to ...
New ACI data reveals ‘green shoots of recovery’ for airports in Asia-Pacific and the Middle East. The aviation industry in Asia-Pacific and the Middle East is experiencing green shoots of recovery, according to the first ...
Christchurch Airport has never lost sight of its sustainability goals and is now arguably the greenest gateway on the planet, writes Joe Bates. Christchurch Airport has set a new sustainability milestone by going beyond being ...
