The Asia Pacific Travel Retail Association (APTRA) is urging governments across the region to prioritise support packages for the travel retail industry to help many operators survive the coronavirus crisis. APTRA is writing to government ...
Heinemann Australia has celebrated five years at Sydney Airport by extending its Duty Free concession at the gateway until 2029. The news is a major coup for the company, which has operated Heinemann Tax & Duty ...
Asia-Pacific Airports takes a closer look at plans to enhance the retail offering at Riyadh’s King Khalid International Airport in Saudi Arabia. Passenger numbers are rising across the Middle East, and with forecasts predicting that ...
What are the prerequisites to delivering exceptional customer experience along all touchpoints of the passenger journey? Redwater Consulting Group’s Kateryna Hess investigates. Customer experience (CX) has become a buzz word in today’s service industries from ...
Abu Dhabi Airports CEO, Bryan Thompson, tells us a little more about the type of F&B innovation we can expect to find in Abu Dhabi International Airport’s new Midfield Terminal. The new Midfield Terminal at Abu ...
Joe Bates takes a closer look at the opening of some innovative new retail/F&B outlets across the region. SSP to be key F&B operator at Beijing Daxing SSP Group has secured three contracts to open ...
Pragma Consulting’s Alex Avery discusses how food and beverage is transforming airport retail. Whilst the challenges of delivering growth in retail are well documented, F&B continues to be the star performer for many airports. Pragma ...
Pragma’s Alex Avery takes us through the impact of digitalisation on airport retail and what this potentially means for the future of shopping and dining at the world’s gateways. Technology has transformed our relationship with ...
Joe Bates rounds-up some of the latest retail/F&B news, views and reviews from across the busy Asia-Pacific region. Cairns Airport has awarded global restaurateur HMSHost and Australian hospitality powerhouse, Red Rock Australia, concessions to operate ...
Alex Avery looks at how innovation can shape the future of airport retail and enhance the passenger experience. Last year saw the top performing airports introduce pop-ups and experiential stores to encourage passengers to interact ...
