News, views and reviews from ACI’s regional and global World Business Partners. Tech savvy travellers driving airport strategies The demands of the growing number of tech-savvy travellers will have the biggest impact on the digital ...
Asia-Pacific Airports takes a closer look at plans to enhance the retail offering at Riyadh’s King Khalid International Airport in Saudi Arabia. Passenger numbers are rising across the Middle East, and with forecasts predicting that ...
The new Bottega Prosecco Bar has opened in Concourse at Dubai International Airport (DXB), marking the 25th opening of the successful format, five years after its debut. The venue, the brand’s second site in UAE, results ...
What are the prerequisites to delivering exceptional customer experience along all touchpoints of the passenger journey? Redwater Consulting Group’s Kateryna Hess investigates. Customer experience (CX) has become a buzz word in today’s service industries from ...
Joe Bates takes a closer look at the opening of some innovative new retail/F&B outlets across the region. SSP to be key F&B operator at Beijing Daxing SSP Group has secured three contracts to open ...
Stefano Baronci is to succeed the outgoing Patti Chau as the head of ACI’s Asia-Pacific region. Baronci, the current director of economics at ACI World, will assume the role of director general of ACI Asia-Pacific ...
Brisbane Airport Corporation CEO, Gert-Jan de Graaff, talks to Joe Bates about the hugely ambitious development plans that tempted him back to the Queensland gateway. It says something about the appeal of Brisbane Airport and ...
In the spotlight: Retail/F&B Airport Report: Brisbane Special report: Customer service Plus: Regional & Industry news Read the online issue: click here View from the top Regional director, Patti Chau, reflects on ACI Asia-Pacific’s advocacy efforts at ICAO conferences and ...
Celebrity chef, Wolfgang Puck, made a flying visit to Hong Kong yesterday to open his latest airport eatery, the Wolfgang Puck Kitchen Restaurant in the Arrivals Hall of Hong Kong International Airport. Opened in partnership ...
Transavia has become the latest new airline to launch services to Jordan’s Queen Alia International Airport (QAIA). The Dutch low-cost carrier will operate three weekly flights between Amman and Amsterdam Schiphol. Its arrival underscores QAIA’s efforts to grow ...
