Passenger traffic at Dubai International Airport (DXB) continued to grow steadily in February rising 8.8% to 6.9 million, according to the monthly traffic report issued by Dubai Airports today. The operator said this brings the ...
Sydney Airport has welcomed the 2015-16 Australian Competition and Consumer Commission (ACCC) Airport Monitoring Report, which highlight its increase in its overall quality of service rating and ongoing aeronautical investment during a time of significant ...
There is clearly no stopping Asia-Pacific’s airports which once again demonstrated their customer service credentials by winning a host of awards in ACI’s annual Airport Service Quality (ASQ) passenger satisfaction survey. Bigger and better than ...
Hactl has has become the first cargo handler at Hong Kong International Airport to obtain IATA CEIV Pharma certification. Hong Kong Air Cargo Terminals Limited (Hactl) claims that its certification is the result of an initiative sponsored ...
Asia-Pacific Airports discovers that confectionery remains an important product in airport duty free shops across the globe. A new study by the Tax Free World Association (TFWA) has highlighted the important role that confectionery plays in ...
Darwin International Airport (DIA) is set to become the home of the 25th aeromedical base for the Royal Flying Doctor Service (RFDS). The RFDS has been evacuating patients from Central Australia and the Kimberley region to ...
Asia-Pacific Airports finds out more about the pioneering environmental efforts of Brisbane, Delhi–Indira Gandhi, Hong Kong and Sydney airports. Brisbane Airport has issued its first ever sustainabilty report demonstrating how it addresses its responsibilities to customers, partners, ...
ACI World’s head of Airport Service Quality (ASQ), Dimitri Coll, discusses the publication of a new guide designed to help airports better understand passenger profiles and motivations. We have launched an innovative new guide called ACI ...
Harley-Davidson’s first merchandise-only showroom, Mach-1, has joined the growing list of global brands in Mumbai–Chhatrapati Shivaji International Airport’s Terminal 2. According to the airport, the 500sq ft showroom will “give travellers an opportunity to shop ...
Sydney Airport has launched an innovative new service offering tailored, real time flight information to passengers via social media to further enhance the customer experience. The airport has partnered with software provider TIC, whose BizTweet ...
