We report on some of the ways airports continue to raise the bar on customer service and reward reward staff who go the extra mile. BENGALURU-KEMPEGOWDA OPENS INDIA’S FIRST SENSORY ROOM In a step towards ...
ACI Asia-Pacific & Middle East (ACI APAC & MID) has contributed $50,000 to Airlink, a disaster logistics non-profit organisation, to support humanitarian relief efforts in Myanmar following the recent devastating earthquake. In addition, ACI APAC ...
ACI Asia-Pacific & Middle East’s manager for communications and brand marketing, Yuman Lau, provides the quarterly news round-up. ADDRESSING DRONE INTRUSIONS AND LANDSIDE SECURITY CHALLENGES ACI Asia-Pacific & Middle East (ACI APAC & MID) addressed ...
Airports across the region continue to upgrade their facilities to enhance their capacity and operational efficiency, writes Joe Bates. HAMAD CONTINUES TO ENHANCE ITS FACILITIES Hamad International Airport (DOH) has officially unveiled its new Concourses ...
The impressive performance of Asia-Pacific and Middle East airports in ACI’s ASQ Airport Experience Awards demonstrates their commitment to customer service excellence, writes Joe Bates. Airports big and small from across Asia-Pacific and the Middle ...
ACI Asia-Pacific & Middle East today honoured three airports for their outstanding commitment to aerodrome safety with the presentation of its inaugural Safety Recognition Awards 2025. The awards were presented at the ACI Asia-Pacific & ...
Newly appointed president of ACI Asia-Pacific & Middle East, SGK Kishore, aims to position airports as key drivers of economic growth while prioritising resilience, efficiency, and seamless passenger experiences, writes Sunil Subbaiah. CONGRATULATIONS ON YOUR ...
Director general, Stefano Baronci, reflects on a milestone year for aviation, a busy start to 2025, and looks forward to ACI Asia-Pacific & Middle East’s Regional Assembly, Conference and Exhibition in Delhi. The aviation industry ...
The installation of Newcastle Airport’s first-ever aerobridge, a new baggage carousel, and key terminal finishes have signalled the final phase of a once-in-a-generation project that will redefine connectivity and economic growth for the Hunter Region ...
Kansai International Airport’s fully refurbished Terminal 1 has opened to accommodate the millions of passengers expected to pass through the iconic building to attend World Expo in Osaka. The new Terminal 1 includes a 60% ...