Joe Bates takes a whistle-stop tour across the Asia-Pacific & Middle East region to find examples of innovation and excellence in terms of hospitality and customer service initiatives. Ever inventive Changi Airport Group (CAG) has ...
Sumesh Patel, SITA’s president for Asia Pacific, considers some of the technologies that will transform the passenger experience at airports in the decades to come. The air traveller journey is entering its most profound transformation ...
The remarkable performance of aviation in Western Australia continues with Perth Airport posting a new all-time record for total passenger numbers for the second time in just four months. The total passenger numbers figure for ...
The General Authority of Civil Aviation (GACA) has announced new record-breaking milestones in Saudi Arabia’s global connectivity performance, which has seen a continuous increase in passenger numbers and air connectivity. A total of 103.1 million ...
The Sunshine Coast is set to make history, with Jetstar today announcing the launch of direct flights from Sunshine Coast Airport (SCA) to Singapore via Bali from early next year. Commencing in March 2026, the ...
Dubai International Airport recently (DXB) transformed part of its airfield into a high-energy cycling arena as part of the Dubai Fitness Challenge (DFC). The extraordinary event, executed in collaboration with fitness studio CRANK, delivered one ...
Newcastle Airport’s executive general manager for people and communications, Burcak Sezer, represented Australia on the international stage last week at the Future-Proofing Airport Development workshop in Singapore. Bringing together decision-makers from across the Asia-Pacific and ...
Its opening may still be up to a year away, but preparations for the milestone are well underway at Western Sydney International (Nancy-Bird Walton) Airport with the ramp-up of its operational readiness programme. The programme ...
Today, an inaugural ceremony marked the official opening of Techno International Airport in Phnom Penh. Designed by Foster + Partners, the new terminal building is said to embody Cambodia’s long-term vision for growth. It also ...
Kaohsiung International Airport (KHH), Chinese Taipei’s second-largest international gateway, is to deploy SITA’s next-generation passenger processing systems to “make check-in faster, boarding more efficient, and airport operations more resilient and secure”. The airport’s new deal ...
