Asia-Pacific Airports takes a closer look at plans to enhance the retail offering at Riyadh’s King Khalid International Airport in Saudi Arabia. Passenger numbers are rising across the Middle East, and with forecasts predicting that ...
The new Bottega Prosecco Bar has opened in Concourse at Dubai International Airport (DXB), marking the 25th opening of the successful format, five years after its debut. The venue, the brand’s second site in UAE, results ...
What are the prerequisites to delivering exceptional customer experience along all touchpoints of the passenger journey? Redwater Consulting Group’s Kateryna Hess investigates. Customer experience (CX) has become a buzz word in today’s service industries from ...
Smart-tinting glass can have a hugely positive impact on the airport experience for passengers and potentially boost commercial revenues, writes David Yim. Airports are some of the most visited places in the world, and they are ...
Abu Dhabi Airports CEO, Bryan Thompson, tells us a little more about the type of F&B innovation we can expect to find in Abu Dhabi International Airport’s new Midfield Terminal. The new Midfield Terminal at Abu ...
Joe Bates takes a closer look at the opening of some innovative new retail/F&B outlets across the region. SSP to be key F&B operator at Beijing Daxing SSP Group has secured three contracts to open ...
ACI Asia-Pacific reports on the latest events, news and developments from across the busy region. ACI has strong presence at 56th DGCA Conference An ACI delegation spearheaded by ACI World director general, Angela Gittens, and ...
Pragma Consulting’s Alex Avery discusses how food and beverage is transforming airport retail. Whilst the challenges of delivering growth in retail are well documented, F&B continues to be the star performer for many airports. Pragma ...
Stefano Baronci is to succeed the outgoing Patti Chau as the head of ACI’s Asia-Pacific region. Baronci, the current director of economics at ACI World, will assume the role of director general of ACI Asia-Pacific ...
Concentrating on the basics and keeping things simple can prove the catalyst for improved duty free revenues at airports, writes Paccaya Resource’s Andrew Ford. Like so many of us, I often read articles promoting the ...
