Asia-Pacific Airports magazine turns the spotlight on Hong Kong International Airport’s multi-billion dollar third runway project. Hong Kong International Airport has begun construction work on the new three-runway system (3RS) that it believes will guarantee its ...
Robbie Gill, managing director of The Design Solution, explains why he believes that every airport needs to express a ‘sense of place’. If you want to grab the attention of any busy airport manager, the ...
Manila’s Ninoy Aquino International Airport has selected SITA as its key IT partner as it looks to invest in new common use, self-service technology to improve its operational efficiency and support IATA’s Fast Travel programme. Operated by ...
Kirsten O’Neill, customer experience research manager at Dubai Airports, talks to ACI World’s Sevda Fevzi about the benefits of the Airport Service Quality (ASQ) benchmarking programme. How and why did your airport join ASQ? Nowadays, ...
Dubai World Central–Al Maktoum International Airport (DWC) continues to grow as a gateway, handling 191,950 passengers in the third quarter of 2016 – up 161% on the corresponding period a year ago. The huge upturn, ...
What do airport retailers and F&B operators have to do to win over customers and convince them to return again and again? Clare Williams investigates. With duty free and travel retail sales set to top $100 ...
World Business Partners in the spotlight. Beca spearheads Queenstown upgrade Queenstown Airport has started work on a NZ$17 million series of major airfield infrastructure improvements designed to pave the way for evening flights in winter ...
Joe Bates takes a closer look at some of the latest and most innovative customer focused initiatives unveiled at the region’s airports. From Incheon’s ice rink, Singapore Changi’s ‘Social Tree’ and roaming airport ambassadors in ...
Kerrie Mather, Sydney Airport’s managing director and CEO and new president of ACI Asia-Pacific, talks to Joe Bates about the growth and development of Australia’s busiest gateway. Like most Australians, Kerrie Mather is used to travelling ...
Vivian Fung rounds up all the latest news from ACI Asia-Pacific, including a report on its participation at the 53rd ICAO Conference of Directors General of Civil Aviation, Asia and Pacific Region. A busy few months ...
