Operation familiarisation for flights on Hong Kong International Airport’s new North Runway started today. At 08.24, a Government Flying Service plane landed as the first flight taking part in the familiarisation on the Third Runway, ...
Kyung Wook Kim, president and CEO of long-time ASQ champion, Incheon International Airport, tells Joe Bates more about his gateway’s customer service focus and ambitions. WHY DO YOU TAKE GOOD CUSTOMER EXPERIENCE SO SERIOUSLY? Because ...
Hosted by Changi Airport Group, the 17th ACI Asia-Pacific Board Meeting & Regional Assembly held in Singapore from May 16-18, 2022, proved to be a productive and highly successful event, writes senior manager for media ...
Dato’ Iskandar Mizal Mahmood, managing director of Malaysia Airports, talks to Joe Bates about his company’s customer service strategy, ASQ successes and recovering from the global pandemic. Anyone who has ever visited Malaysia, particularly those ...
Singapore’s gateway to the world has stepped up the promotion of its Changi Precinct, which it hopes will prove a big hit with passengers wishing to explore and have fun as traffic numbers begin to ...
Christchurch Airport has never lost sight of its sustainability goals and is now arguably the greenest gateway on the planet, writes Joe Bates. Christchurch Airport has set a new sustainability milestone by going beyond being ...
Airport profile: Christchurch Special report: ACI Asia-Pacific Board Meeting & Regional Assembly Plus: Investing in Sustainability & Green Shoots of Recovery DOWNLOAD THE ISSUE VIEW FROM THE TOP Director general, Stefano Baronci, reflects on the ...
Etihad Airways, the national airline of the United Arab Emirates (UAE), has resumed passenger flights between Abu Dhabi and Beijing. Etihad Airways inaugural flight EY888 landed in Beijing this morning at 05:25 (local time), becoming ...
Preliminary May 2022 traffic figures released today by the Association of Asia Pacific Airlines (AAPA) showed international air passenger demand strengthened markedly amidst the lifting of travel restrictions that unleashed a robust return of travellers ...
Air Transport Action Group’s executive director, Haldane Dodd, today urged Asia-Pacific’s governments to work together with colleagues from around the world to adopt a long-term climate goal at the upcoming International Civil Aviation Organization (ICAO) ...
