Airports in Asia-Pacific and the Middle East regions collected a total of 68 accolades in ACI’s 2024 ASQ Airport Experience Awards.
The awards highlight the region’s commitment to delivering world-class airport experiences amid rapid passenger growth.
This year, 10 airports from Indonesia won awards across categories, while eight airports China and seven from India were recognised for service excellence.
Other awards were assigned to airports in South Korea, Singapore, Malaysia and Philippines in the Middle East, six airports were recognised, including two from Oman and one from KSA, Jordan, Bahrain and Abu Dhabi.
These awards reflect the dedication of airports to enhance customer experience through smart technology, service innovation, and passenger-centric design.
ACI Asia-Pacific & Middle East’s director general, Stefano Baronci, said: “The fact that 36% of the total awards have been assigned to airports on our Region is testament that airports in Asia-Pacific and Middle East are turning challenges into opportunities by embracing digital transformation, investing in infrastructure, and prioritising service excellence.
“Congratulations to all the winning airports.”
You can read more about the ASQ Awards in the next issue of Asia-Pacific & Middle East Airports magazine.