The introduction of new categories and the results in others being too tight to call means that a record-breaking 62 airports won awards in ACI’s Airport Service Quality (ASQ) customer satisfaction survey for 2015, with Asia-Pacific airports once again dominating the global sections.
Spotlight on ADPI’s projects in China and South Korea.
Air Astana’s president and CEO, Peter Foster, reveals the secrets of his airline’s success and reflects on 10 years in the hot seat.
Joe Bates discovers that China’s airports continue to invest in new service and capacity enhancing technology.
What does Abu Dhabi International Airport’s new Midfield Terminal Building have in store for passengers? Joe Bates investigates.
Asia-Pacific Airports takes a closer look at how some of the Gulf region’s other airports are faring in terms of traffic growth and infrastructure development.
Joe Bates reports on the continued growth and development of Dubai’s airport system, which includes plans to make Al Maktoum International–Dubai World Central (DWC) one of the most high-tech gateways on the planet.
I Prabhakara Rao, CEO of Delhi’s Indira Gandhi International Airport, talks to Joe Bates about the impact of Terminal 3, customer service and the importance of being environmentally friendly.