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General News Last modified on February 20, 2020

Heinemann Australia extends Sydney Airport concession

Heinemann Australia has celebrated five years at Sydney Airport by extending its Duty Free concession at the gateway until 2029.

The news is a major coup for the company, which has operated Heinemann Tax & Duty Free store at the airport since 2015.

“I’m delighted that we have attained this agreement extension, as it not only highlights our partner’s trust in us, but it also reflects the success of our company, as well as our brand at Sydney Airport,” says Marvin von Plato, CEO of Heinemann Asia Pacific.

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“The new agreement is based on a collective shared vision concerning an evolution and optimization of the current space,” says Richard Goodman, managing director at Heinemann Australia.

"These include renovations of the Perfume & Cosmetics area and multiple new “zones” for customers to shop and dwell.

“In this respect, we will start converting our Heinemann Tax & Duty Free stores accordingly in 2020. The new retail spaces will set a benchmark for modern Duty Free shops with an upgraded design and with the newest brands to offer our passengers the very best of airport retail.”

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With the new agreement comes the exploration of data and technology initiatives, with both parties working together to create a truly omni-channel approach to shopping at Heinemann Tax & Duty Free at Sydney Airport; enhancing both the digital experience of passengers and marketing strategies in relation to Duty Free products.

At the heart of the company’s plans to elevate the shopping experience at Sydney Airport even further is the introduction of new zones to create an even more seamless customer experience.

These areas include generational spaces featuring on trend and new brands targeting brand-driven passengers giving them access to new luxury products.

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In addition, Heinemann Australia will continue to differentiate its perfume assortment from the domestic fragrance market even further by providing exclusive access for travellers to some of the world’s most exclusive and sought-after brands. 

Another luxurious offering in the new shop layout will be a world class promotional zone dedicated to fine champagnes, caviar and some of the world best cognacs.

This space will not only be a space to showcase premium brands, it will also be a parlour for passengers to sit down and enjoy a beverage before their flight.

 

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