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Displaying items by tag: ACI World - aci-apa

Safety & Security Monday, 08 January 2018 |

A combined effort

ACI World’s head of security, Nina Brooks, considers the importance of creating a strong security culture.

Airport Design Sunday, 05 February 2017 |

In the know

ACI World’s head of Airport Service Quality (ASQ), Dimitri Coll, discusses the publication of a new guide designed to help airports better understand passenger profiles and motivations.

Services Wednesday, 16 November 2016 |

Striving for more

Kirsten O’Neill, customer experience research manager at Dubai Airports, talks to ACI World’s Sevda Fevzi about the benefits of the Airport Service Quality (ASQ) benchmarking programme.